Uses of Class
com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkUserDayMetrics
Packages that use WfmHistoricalAdherenceBulkUserDayMetrics
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Uses of WfmHistoricalAdherenceBulkUserDayMetrics in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return WfmHistoricalAdherenceBulkUserDayMetricsModifier and TypeMethodDescriptionWfmHistoricalAdherenceBulkUserDayMetrics.actualLengthSeconds(Integer actualLengthSeconds) Total duration in seconds for all actually worked activitiesWfmHistoricalAdherenceBulkUserDayMetrics.adherencePercentage(Double adherencePercentage) Total adherence percentage for this user, in the scale of 0 - 100WfmHistoricalAdherenceBulkUserDayMetrics.adherenceScheduleSeconds(Integer adherenceScheduleSeconds) Duration of schedule in seconds included for adherence percentage calculationWfmHistoricalAdherenceBulkUserDayMetrics.conformanceActualSeconds(Integer conformanceActualSeconds) Total actually worked duration in seconds for OnQueue activitiesWfmHistoricalAdherenceBulkUserDayMetrics.conformancePercentage(Double conformancePercentage) Total conformance percentage for this user, in the scale of 0 - 100.WfmHistoricalAdherenceBulkUserDayMetrics.conformanceScheduleSeconds(Integer conformanceScheduleSeconds) Total scheduled duration in seconds for OnQueue activitiesWfmHistoricalAdherenceBulkUserDayMetrics.dayStartOffsetSeconds(Integer dayStartOffsetSeconds) Start of day offset in seconds relative to query start timeWfmHistoricalAdherenceBulkUserDayMetrics.exceptionCount(Integer exceptionCount) Total number of adherence exceptions for this userWfmHistoricalAdherenceBulkUserDayMetrics.exceptionDurationSeconds(Integer exceptionDurationSeconds) Total duration in seconds of adherence exceptions for this userWfmHistoricalAdherenceBulkUserDayMetrics.impactSeconds(Integer impactSeconds) The impact duration in seconds of current adherence state for this userWfmHistoricalAdherenceBulkUserDayMetrics.scheduleLengthSeconds(Integer scheduleLengthSeconds) Total duration in seconds for all scheduled activitiesMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type WfmHistoricalAdherenceBulkUserDayMetricsMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type WfmHistoricalAdherenceBulkUserDayMetricsModifier and TypeMethodDescriptionWfmHistoricalAdherenceBulkUserResult.dayMetrics(List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics) Adherence and conformance metrics for days in query rangevoidWfmHistoricalAdherenceBulkUserResult.setDayMetrics(List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics)