Uses of Class
com.mypurecloud.sdk.v2.model.WfmServiceGoalImpact

Packages that use WfmServiceGoalImpact

Package	Description
com.mypurecloud.sdk.v2.model

Uses of WfmServiceGoalImpact in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return WfmServiceGoalImpact

Modifier and Type	Method	Description
WfmServiceGoalImpact	WfmServiceGoalImpact.decreaseByPercent(Double decreaseByPercent)	The maximum allowed percent decrease from the configured goal
WfmServiceGoalImpact	ForecastServiceGoalTemplateImpactOverrideResponse.getAbandonRate()
WfmServiceGoalImpact	WfmServiceGoalImpactSettings.getAbandonRate()
WfmServiceGoalImpact	ForecastServiceGoalTemplateImpactOverrideResponse.getAverageSpeedOfAnswer()
WfmServiceGoalImpact	WfmServiceGoalImpactSettings.getAverageSpeedOfAnswer()
WfmServiceGoalImpact	ForecastServiceGoalTemplateImpactOverrideResponse.getServiceLevel()
WfmServiceGoalImpact	WfmServiceGoalImpactSettings.getServiceLevel()
WfmServiceGoalImpact	WfmServiceGoalImpact.increaseByPercent(Double increaseByPercent)	The maximum allowed percent increase from the configured goal

Methods in com.mypurecloud.sdk.v2.model with parameters of type WfmServiceGoalImpact

Modifier and Type	Method	Description
ForecastServiceGoalTemplateImpactOverrideResponse	ForecastServiceGoalTemplateImpactOverrideResponse.abandonRate(WfmServiceGoalImpact abandonRate)	Allowed abandon rate percent increase and decrease; undefined if the goal is not enabled
WfmServiceGoalImpactSettings	WfmServiceGoalImpactSettings.abandonRate(WfmServiceGoalImpact abandonRate)	Allowed abandon rate percent increase and decrease
ForecastServiceGoalTemplateImpactOverrideResponse	ForecastServiceGoalTemplateImpactOverrideResponse.averageSpeedOfAnswer(WfmServiceGoalImpact averageSpeedOfAnswer)	Allowed average speed of answer percent increase and decrease; undefined if the goal is not enabled
WfmServiceGoalImpactSettings	WfmServiceGoalImpactSettings.averageSpeedOfAnswer(WfmServiceGoalImpact averageSpeedOfAnswer)	Allowed average speed of answer percent increase and decrease
ForecastServiceGoalTemplateImpactOverrideResponse	ForecastServiceGoalTemplateImpactOverrideResponse.serviceLevel(WfmServiceGoalImpact serviceLevel)	Allowed service level percent increase and decrease; undefined if the goal is not enabled
WfmServiceGoalImpactSettings	WfmServiceGoalImpactSettings.serviceLevel(WfmServiceGoalImpact serviceLevel)	Allowed service level percent increase and decrease
void	ForecastServiceGoalTemplateImpactOverrideResponse.setAbandonRate(WfmServiceGoalImpact abandonRate)
void	WfmServiceGoalImpactSettings.setAbandonRate(WfmServiceGoalImpact abandonRate)
void	ForecastServiceGoalTemplateImpactOverrideResponse.setAverageSpeedOfAnswer(WfmServiceGoalImpact averageSpeedOfAnswer)
void	WfmServiceGoalImpactSettings.setAverageSpeedOfAnswer(WfmServiceGoalImpact averageSpeedOfAnswer)
void	ForecastServiceGoalTemplateImpactOverrideResponse.setServiceLevel(WfmServiceGoalImpact serviceLevel)
void	WfmServiceGoalImpactSettings.setServiceLevel(WfmServiceGoalImpact serviceLevel)