Uses of Class
com.mypurecloud.sdk.v2.model.WfmServiceGoalImpactSettings

Packages that use WfmServiceGoalImpactSettings

Package	Description
com.mypurecloud.sdk.v2.model

Uses of WfmServiceGoalImpactSettings in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return WfmServiceGoalImpactSettings

Modifier and Type	Method	Description
WfmServiceGoalImpactSettings	WfmServiceGoalImpactSettings.abandonRate(WfmServiceGoalImpact abandonRate)	Allowed abandon rate percent increase and decrease
WfmServiceGoalImpactSettings	WfmServiceGoalImpactSettings.averageSpeedOfAnswer(WfmServiceGoalImpact averageSpeedOfAnswer)	Allowed average speed of answer percent increase and decrease
WfmServiceGoalImpactSettings	ForecastPlanningGroupsResponse.getBusinessUnitServiceGoalImpact()
WfmServiceGoalImpactSettings	ServiceGoalTemplateImpactOverride.getImpact()
WfmServiceGoalImpactSettings	BuSchedulingSettingsRequest.getServiceGoalImpact()
WfmServiceGoalImpactSettings	BuSchedulingSettingsResponse.getServiceGoalImpact()
WfmServiceGoalImpactSettings	WfmServiceGoalImpactSettings.serviceLevel(WfmServiceGoalImpact serviceLevel)	Allowed service level percent increase and decrease

Methods in com.mypurecloud.sdk.v2.model with parameters of type WfmServiceGoalImpactSettings

Modifier and Type	Method	Description
ForecastPlanningGroupsResponse	ForecastPlanningGroupsResponse.businessUnitServiceGoalImpact(WfmServiceGoalImpactSettings businessUnitServiceGoalImpact)	A snapshot of a business unit’s service goal impact settings taken at forecast generation time.
ServiceGoalTemplateImpactOverride	ServiceGoalTemplateImpactOverride.impact(WfmServiceGoalImpactSettings impact)	Settings controlling max percent increase and decrease of service goals for this service goal template
BuSchedulingSettingsRequest	BuSchedulingSettingsRequest.serviceGoalImpact(WfmServiceGoalImpactSettings serviceGoalImpact)	Configures the max percent increase and decrease of service goals for this business unit
BuSchedulingSettingsResponse	BuSchedulingSettingsResponse.serviceGoalImpact(WfmServiceGoalImpactSettings serviceGoalImpact)	Configures the max percent increase and decrease of service goals for this business unit
void	ForecastPlanningGroupsResponse.setBusinessUnitServiceGoalImpact(WfmServiceGoalImpactSettings businessUnitServiceGoalImpact)
void	ServiceGoalTemplateImpactOverride.setImpact(WfmServiceGoalImpactSettings impact)
void	BuSchedulingSettingsRequest.setServiceGoalImpact(WfmServiceGoalImpactSettings serviceGoalImpact)
void	BuSchedulingSettingsResponse.setServiceGoalImpact(WfmServiceGoalImpactSettings serviceGoalImpact)