Uses of Class
com.mypurecloud.sdk.v2.model.WorkPlanReference
Packages that use WorkPlanReference
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Uses of WorkPlanReference in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return WorkPlanReferenceModifier and TypeMethodDescriptionAdminAgentWorkPlanBiddingPreference.getAssignedWorkPlan()AgentWorkPlanBiddingPreferenceResponse.getAssignedWorkPlan()AdminAgentWorkPlanBiddingPreference.getOverriddenWorkPlan()AgentWorkPlanBiddingPreferenceResponse.getOverriddenWorkPlan()AgentWorkPlanBiddingPreference.getWorkPlan()BuAgentScheduleQueryResponse.getWorkPlan()BuAgentScheduleRescheduleResponse.getWorkPlan()ValidateWorkPlanResponse.getWorkPlan()WfmAgent.getWorkPlan()WorkPlanOverride.getWorkPlan()WorkPlanReference.managementUnit(ManagementUnitReference managementUnit) The management unit to which this work plan belongs.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type WorkPlanReferenceModifier and TypeMethodDescriptionUnavailableTimesValidationResult.getInvalidWorkPlans()MuAgentsWorkPlansResult.getWorkPlanLookup()AdminAgentWorkPlanPreferenceResponse.getWorkPlans()WorkPlanPatternResponse.getWorkPlans()BuAgentScheduleQueryResponse.getWorkPlansPerWeek()BuAgentScheduleRescheduleResponse.getWorkPlansPerWeek()Methods in com.mypurecloud.sdk.v2.model with parameters of type WorkPlanReferenceModifier and TypeMethodDescriptionAdminAgentWorkPlanBiddingPreference.assignedWorkPlan(WorkPlanReference assignedWorkPlan) The work plan assigned to the agent by the bid processAgentWorkPlanBiddingPreferenceResponse.assignedWorkPlan(WorkPlanReference assignedWorkPlan) The work plan assigned to the agent by the bid processAdminAgentWorkPlanBiddingPreference.overriddenWorkPlan(WorkPlanReference overriddenWorkPlan) The work plan that overrides the assigned work plan for the agentAgentWorkPlanBiddingPreferenceResponse.overriddenWorkPlan(WorkPlanReference overriddenWorkPlan) The work plan that overrides the assigned work plan for the agentvoidAdminAgentWorkPlanBiddingPreference.setAssignedWorkPlan(WorkPlanReference assignedWorkPlan) voidAgentWorkPlanBiddingPreferenceResponse.setAssignedWorkPlan(WorkPlanReference assignedWorkPlan) voidAdminAgentWorkPlanBiddingPreference.setOverriddenWorkPlan(WorkPlanReference overriddenWorkPlan) voidAgentWorkPlanBiddingPreferenceResponse.setOverriddenWorkPlan(WorkPlanReference overriddenWorkPlan) voidAgentWorkPlanBiddingPreference.setWorkPlan(WorkPlanReference workPlan) voidBuAgentScheduleQueryResponse.setWorkPlan(WorkPlanReference workPlan) voidBuAgentScheduleRescheduleResponse.setWorkPlan(WorkPlanReference workPlan) voidValidateWorkPlanResponse.setWorkPlan(WorkPlanReference workPlan) voidWfmAgent.setWorkPlan(WorkPlanReference workPlan) voidWorkPlanOverride.setWorkPlan(WorkPlanReference workPlan) AgentWorkPlanBiddingPreference.workPlan(WorkPlanReference workPlan) The work plan that belongs to the agent's bid groupBuAgentScheduleQueryResponse.workPlan(WorkPlanReference workPlan) The work plan for this userBuAgentScheduleRescheduleResponse.workPlan(WorkPlanReference workPlan) The work plan for this userValidateWorkPlanResponse.workPlan(WorkPlanReference workPlan) The work plan reference associated with this responseWfmAgent.workPlan(WorkPlanReference workPlan) The work plan associated with this agent, if applicableWorkPlanOverride.workPlan(WorkPlanReference workPlan) The work plan reference associated with this overrideMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type WorkPlanReferenceModifier and TypeMethodDescriptionUnavailableTimesValidationResult.invalidWorkPlans(List<WorkPlanReference> invalidWorkPlans) Invalid work plans that were used when validating the agents unavailable timesvoidUnavailableTimesValidationResult.setInvalidWorkPlans(List<WorkPlanReference> invalidWorkPlans) voidMuAgentsWorkPlansResult.setWorkPlanLookup(Map<String, WorkPlanReference> workPlanLookup) voidAdminAgentWorkPlanPreferenceResponse.setWorkPlans(List<WorkPlanReference> workPlans) voidWorkPlanPatternResponse.setWorkPlans(List<WorkPlanReference> workPlans) voidBuAgentScheduleQueryResponse.setWorkPlansPerWeek(List<WorkPlanReference> workPlansPerWeek) voidBuAgentScheduleRescheduleResponse.setWorkPlansPerWeek(List<WorkPlanReference> workPlansPerWeek) MuAgentsWorkPlansResult.workPlanLookup(Map<String, WorkPlanReference> workPlanLookup) Map containing lookup values for agent work plans.AdminAgentWorkPlanPreferenceResponse.workPlans(List<WorkPlanReference> workPlans) The list of work plans that belong to this bid groupWorkPlanPatternResponse.workPlans(List<WorkPlanReference> workPlans) List of work plans in order of rotation on a weekly basisBuAgentScheduleQueryResponse.workPlansPerWeek(List<WorkPlanReference> workPlansPerWeek) The work plans per week for this user from the work plan rotation.BuAgentScheduleRescheduleResponse.workPlansPerWeek(List<WorkPlanReference> workPlansPerWeek) The work plans per week for this user from the work plan rotation.