Uses of Class
com.mypurecloud.sdk.v2.model.Workitem
Packages that use Workitem
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Uses of Workitem in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api that return WorkitemModifier and TypeMethodDescriptionTaskManagementApi.getTaskmanagementWorkitem(GetTaskmanagementWorkitemRequest request) Get a workitemTaskManagementApi.getTaskmanagementWorkitem(String workitemId, List<String> expands) Get a workitemTaskManagementApi.patchTaskmanagementWorkitem(PatchTaskmanagementWorkitemRequest request) Update the attributes of a workitemTaskManagementApi.patchTaskmanagementWorkitem(String workitemId, WorkitemUpdate body) Update the attributes of a workitemTaskManagementApi.postTaskmanagementWorkitemAcdCancel(PostTaskmanagementWorkitemAcdCancelRequest request) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApi.postTaskmanagementWorkitemAcdCancel(String workitemId) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApi.postTaskmanagementWorkitemDisconnect(PostTaskmanagementWorkitemDisconnectRequest request) Disconnect the assignee of the workitemTaskManagementApi.postTaskmanagementWorkitemDisconnect(String workitemId) Disconnect the assignee of the workitemTaskManagementApi.postTaskmanagementWorkitems(PostTaskmanagementWorkitemsRequest request) Create a workitemTaskManagementApi.postTaskmanagementWorkitems(WorkitemCreate body) Create a workitemTaskManagementApi.postTaskmanagementWorkitemTerminate(PostTaskmanagementWorkitemTerminateRequest request) Terminate a workitemTaskManagementApi.postTaskmanagementWorkitemTerminate(String workitemId, WorkitemTerminate body) Terminate a workitemMethods in com.mypurecloud.sdk.v2.api that return types with arguments of type WorkitemModifier and TypeMethodDescriptionTaskManagementApi.getTaskmanagementWorkitem(ApiRequest<Void> request) Get a workitemTaskManagementApiAsync.getTaskmanagementWorkitemAsync(GetTaskmanagementWorkitemRequest request, AsyncApiCallback<Workitem> callback) Get a workitemTaskManagementApiAsync.getTaskmanagementWorkitemAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Get a workitemTaskManagementApi.getTaskmanagementWorkitemWithHttpInfo(String workitemId, List<String> expands) Get a workitemTaskManagementApi.patchTaskmanagementWorkitem(ApiRequest<WorkitemUpdate> request) Update the attributes of a workitemTaskManagementApiAsync.patchTaskmanagementWorkitemAsync(PatchTaskmanagementWorkitemRequest request, AsyncApiCallback<Workitem> callback) Update the attributes of a workitemTaskManagementApiAsync.patchTaskmanagementWorkitemAsync(ApiRequest<WorkitemUpdate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Update the attributes of a workitemTaskManagementApi.patchTaskmanagementWorkitemWithHttpInfo(String workitemId, WorkitemUpdate body) Update the attributes of a workitemTaskManagementApi.postTaskmanagementWorkitemAcdCancel(ApiRequest<Void> request) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApiAsync.postTaskmanagementWorkitemAcdCancelAsync(PostTaskmanagementWorkitemAcdCancelRequest request, AsyncApiCallback<Workitem> callback) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApiAsync.postTaskmanagementWorkitemAcdCancelAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApi.postTaskmanagementWorkitemAcdCancelWithHttpInfo(String workitemId) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApi.postTaskmanagementWorkitemDisconnect(ApiRequest<Void> request) Disconnect the assignee of the workitemTaskManagementApiAsync.postTaskmanagementWorkitemDisconnectAsync(PostTaskmanagementWorkitemDisconnectRequest request, AsyncApiCallback<Workitem> callback) Disconnect the assignee of the workitemTaskManagementApiAsync.postTaskmanagementWorkitemDisconnectAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Disconnect the assignee of the workitemTaskManagementApi.postTaskmanagementWorkitemDisconnectWithHttpInfo(String workitemId) Disconnect the assignee of the workitemTaskManagementApi.postTaskmanagementWorkitems(ApiRequest<WorkitemCreate> request) Create a workitemTaskManagementApiAsync.postTaskmanagementWorkitemsAsync(PostTaskmanagementWorkitemsRequest request, AsyncApiCallback<Workitem> callback) Create a workitemTaskManagementApiAsync.postTaskmanagementWorkitemsAsync(ApiRequest<WorkitemCreate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Create a workitemTaskManagementApi.postTaskmanagementWorkitemsWithHttpInfo(WorkitemCreate body) Create a workitemTaskManagementApi.postTaskmanagementWorkitemTerminate(ApiRequest<WorkitemTerminate> request) Terminate a workitemTaskManagementApiAsync.postTaskmanagementWorkitemTerminateAsync(PostTaskmanagementWorkitemTerminateRequest request, AsyncApiCallback<Workitem> callback) Terminate a workitemTaskManagementApiAsync.postTaskmanagementWorkitemTerminateAsync(ApiRequest<WorkitemTerminate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Terminate a workitemTaskManagementApi.postTaskmanagementWorkitemTerminateWithHttpInfo(String workitemId, WorkitemTerminate body) Terminate a workitemMethod parameters in com.mypurecloud.sdk.v2.api with type arguments of type WorkitemModifier and TypeMethodDescriptionTaskManagementApiAsync.getTaskmanagementWorkitemAsync(GetTaskmanagementWorkitemRequest request, AsyncApiCallback<Workitem> callback) Get a workitemTaskManagementApiAsync.getTaskmanagementWorkitemAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Get a workitemTaskManagementApiAsync.patchTaskmanagementWorkitemAsync(PatchTaskmanagementWorkitemRequest request, AsyncApiCallback<Workitem> callback) Update the attributes of a workitemTaskManagementApiAsync.patchTaskmanagementWorkitemAsync(ApiRequest<WorkitemUpdate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Update the attributes of a workitemTaskManagementApiAsync.postTaskmanagementWorkitemAcdCancelAsync(PostTaskmanagementWorkitemAcdCancelRequest request, AsyncApiCallback<Workitem> callback) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApiAsync.postTaskmanagementWorkitemAcdCancelAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Cancel the assignment process for a workitem that is currently queued for assignment through ACD.TaskManagementApiAsync.postTaskmanagementWorkitemDisconnectAsync(PostTaskmanagementWorkitemDisconnectRequest request, AsyncApiCallback<Workitem> callback) Disconnect the assignee of the workitemTaskManagementApiAsync.postTaskmanagementWorkitemDisconnectAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Disconnect the assignee of the workitemTaskManagementApiAsync.postTaskmanagementWorkitemsAsync(PostTaskmanagementWorkitemsRequest request, AsyncApiCallback<Workitem> callback) Create a workitemTaskManagementApiAsync.postTaskmanagementWorkitemsAsync(ApiRequest<WorkitemCreate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Create a workitemTaskManagementApiAsync.postTaskmanagementWorkitemTerminateAsync(PostTaskmanagementWorkitemTerminateRequest request, AsyncApiCallback<Workitem> callback) Terminate a workitemTaskManagementApiAsync.postTaskmanagementWorkitemTerminateAsync(ApiRequest<WorkitemTerminate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Terminate a workitem -
Uses of Workitem in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return WorkitemModifier and TypeMethodDescriptionWorkitem.alertTimeoutSeconds(Integer alertTimeoutSeconds) The duration in seconds before an alert will timeout.Workitem.assignee(UserReferenceWithName assignee) The assignee of the Workitem.Workitem.assignmentState(Workitem.AssignmentStateEnum assignmentState) The assignment state of the workitem.Workitem.autoStatusTransition(Boolean autoStatusTransition) Set it to false to disable auto status transition.Workitem.autoStatusTransitionDetail(AutoStatusTransitionDetail autoStatusTransitionDetail) Auto status transition details of Workitem.Workitem.customFields(Map<String, Object> customFields) Custom fields defined in the schema referenced by the Workitem.Workitem.dateAssignmentStateChanged(Date dateAssignmentStateChanged) The assignment state change date.Workitem.dateClosed(Date dateClosed) The date the Workitem was closed.Workitem.dateCreated(Date dateCreated) The creation date of the Workitem.The due date of the Workitem.Workitem.dateExpires(Date dateExpires) The expiry date of the Workitem.Workitem.dateModified(Date dateModified) The modified date of the Workitem.Workitem.dateStatusChanged(Date dateStatusChanged) The State change date.Workitem.description(String description) The description of the Workitem.The division to which this entity belongs.Workitem.durationSeconds(Integer durationSeconds) The estimated duration in seconds to complete the workitem.Workitem.externalContact(ExternalContactReference externalContact) The external contact of the Workitem.Workitem.externalTag(String externalTag) The external tag of the Workitem.Workitem.language(LanguageReference language) The language of the Workitem.Workitem.modifiedBy(UserReference modifiedBy) The User who modified the Workitem.The name of the Workitem.Workitem.preferredAgents(List<UserReference> preferredAgents) The preferred agents of the Workitem.The priority of the Workitem.Workitem.queue(WorkitemQueueReference queue) The Workitems queue.Workitem.reporter(UserReferenceWithName reporter) The reporter of the Workitem.Workitem.schema(WorkitemSchema schema) The schema defining the custom fields of the Workitem.Workitem.scoredAgents(List<WorkitemScoredAgent> scoredAgents) A list of scored agents for the Workitem.Workitem.script(WorkitemScriptReference script) The script that will be executed for the Workitem.Workitem.skills(List<RoutingSkillReference> skills) The skills of the Workitem.Workitem.status(WorkitemStatusReference status) The current Status of the Workitem.Workitem.statusCategory(Workitem.StatusCategoryEnum statusCategory) The Category of the current Status of the Workitem.The time to live of the Workitem in seconds.Workitem.type(WorktypeReference type) The Worktype of the Workitem.Workitem.utilizationLabel(WorkitemUtilizationLabelReference utilizationLabel) The utilization label of the Workitem.Workitem.workbin(WorkbinReference workbin) The Workbin that contains the Workitem.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type WorkitemModifier and TypeMethodDescriptionWorkitemPagedEntityListing.getEntities()WorkitemPostQueryEntityListing.getEntities()Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type WorkitemModifier and TypeMethodDescriptionvoidWorkitemPagedEntityListing.setEntities(List<Workitem> entities) voidWorkitemPostQueryEntityListing.setEntities(List<Workitem> entities)