Uses of Class
com.mypurecloud.sdk.v2.model.WorkitemUpdate
Packages that use WorkitemUpdate
Package
Description
-
Uses of WorkitemUpdate in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api with parameters of type WorkitemUpdateModifier and TypeMethodDescriptionTaskManagementApi.patchTaskmanagementWorkitem(String workitemId, WorkitemUpdate body) Update the attributes of a workitemTaskManagementApi.patchTaskmanagementWorkitemWithHttpInfo(String workitemId, WorkitemUpdate body) Update the attributes of a workitemMethod parameters in com.mypurecloud.sdk.v2.api with type arguments of type WorkitemUpdateModifier and TypeMethodDescriptionTaskManagementApi.patchTaskmanagementWorkitem(ApiRequest<WorkitemUpdate> request) Update the attributes of a workitemTaskManagementApiAsync.patchTaskmanagementWorkitemAsync(ApiRequest<WorkitemUpdate> request, AsyncApiCallback<ApiResponse<Workitem>> callback) Update the attributes of a workitem -
Uses of WorkitemUpdate in com.mypurecloud.sdk.v2.api.request
Methods in com.mypurecloud.sdk.v2.api.request that return WorkitemUpdateMethods in com.mypurecloud.sdk.v2.api.request that return types with arguments of type WorkitemUpdateMethods in com.mypurecloud.sdk.v2.api.request with parameters of type WorkitemUpdateModifier and TypeMethodDescriptionPatchTaskmanagementWorkitemRequest.builder(String workitemId, WorkitemUpdate body) voidPatchTaskmanagementWorkitemRequest.setBody(WorkitemUpdate body) PatchTaskmanagementWorkitemRequest.Builder.withBody(WorkitemUpdate body) PatchTaskmanagementWorkitemRequest.withBody(WorkitemUpdate body) PatchTaskmanagementWorkitemRequest.Builder.withRequiredParams(String workitemId, WorkitemUpdate body) -
Uses of WorkitemUpdate in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return WorkitemUpdateModifier and TypeMethodDescriptionWorkitemUpdate.assigneeId(String assigneeId) The ID of the assignee of the Workitem.WorkitemUpdate.assignmentOperation(WorkitemUpdate.AssignmentOperationEnum assignmentOperation) Set this value to AgentAssignmentAlerting and supply an 'assigneeId' to assign the workitem to an agent and alert the agent of the assignment.WorkitemUpdate.assignmentState(WorkitemUpdate.AssignmentStateEnum assignmentState) The assignment state of the Workitem.WorkitemUpdate.autoStatusTransition(Boolean autoStatusTransition) Set it to false to disable auto status transition.WorkitemUpdate.customFields(Map<String, Object> customFields) Custom fields defined in the schema referenced by the worktype of the workitem.WorkitemUpdate.dateClosed(Date dateClosed) The closed date of the Workitem.The due date of the Workitem.WorkitemUpdate.dateExpires(Date dateExpires) The expiry date of the Workitem.WorkitemUpdate.description(String description) The description of the Workitem.WorkitemUpdate.durationSeconds(Integer durationSeconds) The estimated duration in seconds to complete the Workitem.WorkitemUpdate.externalContactId(String externalContactId) The ID of the external contact of the Workitem.WorkitemUpdate.externalTag(String externalTag) The external tag of the Workitem.WorkitemUpdate.languageId(String languageId) The ID of language of the Workitem.The name of the Workitem.WorkitemUpdate.preferredAgentIds(List<String> preferredAgentIds) The preferred agent IDs of the Workitem.The priority of the Workitem.The ID of the Workitems queue.WorkitemUpdate.scoredAgents(List<WorkitemScoredAgentRequest> scoredAgents) A list of scored agents for the Workitem.The ID of the Workitems script.The skill IDs of the Workitem.The ID of the Status of the Workitem.The epoch timestamp in seconds specifying the time to live for the Workitem.WorkitemUpdate.utilizationLabelId(String utilizationLabelId) The ID of the utilization label of the Workitem.The ID of Workbin that contains the Workitem.