Package com.mypurecloud.sdk.v2.model
package com.mypurecloud.sdk.v2.model
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ClassDescriptionIdentity of a CX infrastructure as code accelerator to be run and its inputsAcceleratorListMetadata for a CX infrastructure as code acceleratorwhere the accelerator originatedtype of the artifactInput parameter for a CX infrastructure as code acceleratorMetadata for a CX infrastructure as code acceleratorwhere the accelerator originatedtype of the artifactAcdEndDetailEventTopicAcdEndEventGets or Sets acdOutcomeGets or Sets directionGets or Sets disconnectTypeGets or Sets mediaTypeGets or Sets messageTypeGets or Sets requestedRoutingsGets or Sets usedRoutingAcdStartDetailEventTopicAcdStartEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeAchievedOutcomeAcknowledgeScreenRecordingRequestActionActionAggregateDataContainerActionAggregateQueryClauseBoolean operation to apply to the provided predicatesActionAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesActionAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredActionAggregateQueryResponseActionAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsActionAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.ActionAggregationViewType of view you wish to createTarget metric nameActionAsyncAggregateQueryResponseActionAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsDetails for an mTLS certificateThe Signing Authority for the certificateThe certificate statusThe certificate typeActionCertificateListingDefines components of the Action Config.This resource contains all of the schemas needed to define the inputs and outputs, of a single Action.Contract definition.ActionEntityListingActionEventActionMapActionEventRequestState the action is transitioning to.Input requirements of Action.ActionMapActionMapActionMedia type of action.ActionMapActionTemplateActionMapEstimateOutcomeCriteriaActionMapEstimateRequestActionMapEstimateResultActionMapListingActionMapScheduleGroupActionMapScheduleGroupsOutput definition of Action.ActionPropertiesActionsActionSurveyActionTargetIndicates the state of the target.Gets or Sets supportedMediaTypesActionTargetListingActionTemplateMedia type of action described by the action template.Whether the action template is currently active, inactive or deleted.ActionTemplateListingRequest to activate an external eventResponse for activation of an external eventThe activation status of the external eventActivationActivationTriggerTrigger type that activated this checklist.ActivityCodeThe activity code's category.ActivityCodeContainerActivityCodeReferenceActivityCodesReferenceActivityCodeStyleText color theme for the activity codeActivityCodeSummaryActivityPlanAbandonRateImpactOverrideActivityPlanAsaImpactOverrideActivityPlanJobExceptionThe type of errorActivityPlanJobListingActivityPlanJobResponseThe status of the jobThe type of the jobActivityPlanListingActivityPlanListItemThe optimization objective of this activity planThe state of this activity planThe type of the activity planActivityPlanOccurrenceReferenceActivityPlanOccurrenceSessionsUsersStructureReferenceActivityPlanReferenceActivityPlanResponseThe optimization objective of this activity planThe state of this activity planThe type of the activity planActivityPlanRunJobResponseThe status of the jobActivityPlanServiceGoalImpactOverridesActivityPlanServiceLevelImpactOverrideActivityPlanSessionStructureReferenceActivityPlanStructureWithOccurrenceSessionsUsersReferenceAcwDetailEventTopicAfterCallWorkEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeAcwSettingsThis field controls how the UI prompts the agent for a wrapup.AddAdherenceExplanationAdminRequestThe status of the adherence explanationThe type of the adherence explanationAddAdherenceExplanationAgentRequestThe type of the adherence explanationUpdate coaching appointment requestAddConversationResponseAdditionalLanguagesIntentAdditionalLanguagesSynonymsAdditionalMatchCriteriaEscalate message based on media presence.AdditionalMessageAdditionalSocialMediaMessageAddOpportunityBodyThe approval type for enrollmentsAddressAddressableEntityRefAddressableLicenseDefinitionAddShiftTradeJobRequestAddShiftTradeRequestAddWorkPlanRotationAgentRequestAddWorkPlanRotationRequestADFSGets or Sets nameIdentifierFormatGets or Sets ssoBindingAdherenceExplanationAsyncResponseAdherenceExplanationJobThe status of the adherence explanation jobThe type of the adherence explanation jobAdherenceExplanationJobReferenceThe status of the adherence explanation jobThe type of the adherence explanation jobAdherenceExplanationListingAdherenceExplanationListingAgentQueryResponseAdherenceExplanationListingBuQueryResponseAdherenceExplanationNotificationThe status of the adherence explanationThe type of the adherence explanationAdherenceExplanationResponseThe status of the adherence explanationThe type of the adherence explanationAdherenceSettingsAdhocRecordingTopicConversationDataAdhocRecordingTopicLockDataAdhocRecordingTopicRecordingDataV2AdhocRecordingTopicUserDataAdhocRecordingTopicWorkspaceDataAdjacentsAdjustableLiveSpeakerDetectionModes to tune between speed to live speaker detection vs accuracy.AdminAgentWorkPlanBiddingPreferenceThe reason why the assigned work plan has been overridden.AdminAgentWorkPlanPreferenceResponseAdminBulkUpdateAlternativeShiftTradeStateThe new alternative shift trade stateAdminBulkUpdateAlternativeShiftTradeStateRequestAdminTimeOffRequestPatchThe status of this time off requestAfterCallWorkGets or Sets stateAfterCallWorkUpdateAgentAgentActionThe agent action taken on a checklist item.AgentActionPayloadAgentActivityAgentActivityChangedTopicAgentActivityAgentActivityChangedTopicOrganizationPresenceAgentActivityChangedTopicOutOfOfficeAgentActivityChangedTopicPresenceAgentActivityChangedTopicRoutingStatusIndicates the Routing State of the agent.AgentActivityEntityListingAgentAddOpportunityEnrollmentAgentAdherenceDayMetricsAgentAdherenceScheduledActivityAgentBidWorkPlanOverrideRequestThe reason for overriding the assigned work plan.AgentBulkAddOpportunityEnrollmentAgentBulkAddOpportunityEnrollmentResultThe status indicating the result of the bulk operation for this itemAgentBulkAddOpportunityEnrollmentsRequestAgentBulkAddOpportunityEnrollmentsResponseAgentBulkStatusUpdateOpportunityEnrollmentsRequestThe status to set for all enrollments specified in this requestAgentBulkStatusUpdateOpportunityEnrollmentsResponseAgentBusinessUnitOpportunitiesAgentChecklistAgentChecklistInfoAgentChecklistItemAgentChecklistListingAgentChecklistResponseDirection of the conversation.Media type.The evaluation status of the checklist.AgentChecklistResponseListAgentCopilotAggregateDataContainerAgentCopilotAggregateQueryClauseBoolean operation to apply to the provided predicatesAgentCopilotAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesAgentCopilotAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredAgentCopilotAggregateQueryResponseAgentCopilotAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.AgentCopilotAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.AgentCopilotAggregationViewType of view you wish to createTarget metric nameAgentCopilotAsyncAggregateQueryResponseAgentCopilotAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.AgentCountRangeAgentDirectRoutingBackupSettingsAgentEvaluatorActivityAgentGreetingAgentIntegrationAssociationRequestAgentIntegrationAssociationResponseAgentIntegrationsRequestAgentIntegrationsResponseAgentlessEmailSendRequestDtoThe type of email domain used to send the agentless message.AgentlessEmailSendResponseDtoThe identifier of the external participant of the given conversation.AgentManagementUnitReferenceAgentMaxUtilizationResponseGets or Sets levelAgentMuQueryResponseThe status of the operationAgentMuScheduleItemAgentMuScheduleQueryAgentMuScheduleResultAgentMuScheduleShiftAgentOpportunityEnrollmentResultThe denial codeThe current status of the enrollmentThe system-generated message code about enrollment processing results or failuresAgentOwnedMappingPreviewAgentOwnedMappingPreviewListingAgentOwnedRoutingAgentPossibleWorkShiftsRequestAgentPossibleWorkShiftsResponseAgentQueryAdherenceExplanationsRequestAgentQueryAdherenceExplanationsResponseAgentQueryOpportunitiesAgentQueryOpportunitiesResponseAgentQueryOpportunityResultThe current status of the opportunityAgentQueueTimeRequestAgentsBidAssignedWorkPlanOverrideRequestAgentScheduleShiftActivityThe activity category for which the agent is scheduledAgentScheduleUnavailableTimeAgentScoringRuleWhich agent(s) to score.Sampling type setting.Submission type for evaluations.AgentScoringRuleEntityListingAgentsIntegrationsListingAgentStateActivityCategoryCountActivity categoryAgentStateAdherenceStateCountAdherence stateAgentStateAgentQueryClauseBoolean operation to apply to the provided predicatesAgentStateAgentQueryPredicateLeft hand side for dimension predicatesAgentStateCountsRequestAgentStateEventTopicAgentStateEventNotificationGets or Sets currentStateGets or Sets mediaTypeGets or Sets originatingDirectionAgentStateIsOutOfOfficeCountAgentStatePresenceCountSystem presenceAgentStateQueryRequestSearch session order dimension names; default to segmentStartSearch session order direction; default to ascSearch user order dimension names; default to userNameSearch user order direction; default to ascAgentStateRoutingStatusCountRouting statusAgentStateSegmentTypeCountSegment typeAgentStateSessionFilterBoolean operation to apply to the provided predicates and clausesAgentStateSessionQueryClauseBoolean operation to apply to the provided predicatesAgentStateSessionQueryPredicateLeft hand side for dimension predicatesAgentStateUserFilterBoolean operation to apply to the provided predicates and clausesAgentsWorkPlansResponseAgentTimeOffRequestPatchThe status of this time off request.AgentUpdateAlternativeShiftTradeRequestThe new state of this alternative shift tradeAgentUtilizationAggregateDataContainerAgentUtilizationAggregateQueryClauseBoolean operation to apply to the provided predicatesAgentUtilizationAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesAgentUtilizationAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredAgentUtilizationAggregateQueryResponseAgentUtilizationAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsAgentUtilizationAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.AgentUtilizationAggregationViewType of view you wish to createTarget metric nameAgentUtilizationAsyncAggregateQueryResponseAgentUtilizationAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsThe settings for Agent Videobackground for agentAgentWorkPlanAgentWorkPlanActivityWork plan bid referenceThe state of the bidGets or Sets workPlanFieldsVisibleToAgentsAgentWorkPlanBiddingPreferenceAgentWorkPlanBiddingPreferenceRequestAgentWorkPlanBiddingPreferenceResponseThe reason why the assigned work plan has been overridden.AgentWorkPlanBidsAgentWorkPlanListResponseAgentWorkPlansAgentWorkPlanShiftAggregateHistoricalAvailabilityAggregateMetricDataAggregateViewDataAggregationRangeAggregationResultGets or Sets typeAggregationResultEntryAiAnswerDescribes the type of error associated with the AI answer.AiScoringThe type of error that occurred while processing AI scores.AiScoringSettingAiScoringSettingsAlertablePresencesGets or Sets alertablePresencesAlertingUnreadStatusAlertListingAlertNotificationGets or Sets notificationTypesAlertRequestThe action being taken on the alert.AlertRulePropertiesThe type of rule being alerted.AlertSummaryThe metric type that is monitored.AlertSummaryEntitySpecifies the type of entity being evaluatedAllTimePointsAlterationRange type (Exclusion: used to exclude a specific time within the recurrence.AlternativeShiftAgentScheduledShiftAlternativeShiftAsyncResponseAlternativeShiftBulkUpdateTradesResponseTemplateAlternativeShiftBuSettingsResponseGets or Sets enabledGranularitiesGets or Sets retainedActivityCategoriesAlternativeShiftJobReferenceThe status of the alternative shift jobThe type of alternative shift asynchronous jobAlternativeShiftJobResponseThe status of the alternative shift jobThe type of jobAlternativeShiftNotificationThe granularity of alternative shifts to be tradedThe new state of the alternative shift trade, null if there was no changeAlternativeShiftOffersRequestAlternativeShiftOffersViewResponseTemplateAlternativeShiftScheduleLookupAlternativeShiftSearchOffersRequestAlternativeShiftTradeBulkUpdateTemplateItemThe reason the update failed, if applicableThe current state of this alternative shift trade requestAlternativeShiftTradeListingAlternativeShiftTradeResponseThe processing status of this alternative shift tradeThe state of this alternative shift tradeGets or Sets violationsAlternativeShiftTradesViewResponseTemplateAmazonLexRequestAnalyticsAgentGroupConditional group routing agent group typeAnalyticsAgentStateAgentResponseThe user's routing statusThe user's system presenceAnalyticsAgentStateAgentSessionResultMedia typeOriginating directionSegment typeAnalyticsAgentStateCountsResponseAnalyticsAgentStateQueryResponseAnalyticsConversationIndicates the participant purpose of the participant initiating a message conversationThe original direction of the conversationAnalyticsConversationAsyncQueryResponseAnalyticsConversationQueryResponseAnalyticsConversationSegmentThe session disconnect typeThe activity that takes place in the segment, such as hold or interactAnalyticsConversationWithoutAttributesIndicates the participant purpose of the participant initiating a message conversationThe original direction of the conversationAnalyticsConversationWithoutAttributesMultiGetResponseAnalyticsDataRetentionResponseAnalyticsEvaluationStatus of evaluationAnalyticsFlowThe entry type for this flow, e.g. dnis, dialer, agent, flow, or directThe type of this flowAnalyticsFlowOutcomeAnalyticsMediaEndpointStatAnalyticsParticipantReason for which participant flagged conversationThe participant's purposeAnalyticsParticipantWithoutAttributesReason for which participant flagged conversationThe participant's purposeAnalyticsPropertyIndicates what the data type is (e.g. integer vs string) and therefore how to evaluate what would constitute a matchAnalyticsProposedAgentAnalyticsQueryAggregationOptional type, can usually be inferredAnalyticsReportingSettingsAnalyticsResolutionAnalyticsRoutingStatusRecordThe user's ACD routing statusAnalyticsScoredAgentAnalyticsSessionThe email or SMS delivery statusThe direction of the communicationOpen Messaging engagement source typeThe session media typeGets or Sets requestedRoutingsRouting rule typeComplete routing methodAnalyticsSessionMetricAnalyticsSurveyThe type of the surveyAnalyticsUserDetailAnalyticsUserDetailsAsyncQueryResponseAnalyticsUserDetailsQueryResponseAnalyticsUserPresenceRecordThe user's system presenceAnnotationReason for a pause annotation.AnswerGenerationConfigAnswerGenerationDocumentAnswerOptionThe built-in type of this answer option.ApiUsageClientQueryDate granularity of the resultsGets or Sets groupByGets or Sets metricsApiUsageOrganizationQueryDate granularity of the resultsGets or Sets groupByGets or Sets metricsApiUsageQueryResultQuery statusApiUsageRowApiUsageSimpleSearchGets or Sets httpMethodsGets or Sets metricsAppendToDncActionSettingsThe Dnc List Type to append entries toAppEventAppEventRequestAppEventResponseAppEventResponseSessionAppleAuthenticationAppleIdentityResolutionConfigAppleIMessageAppAppleIntegrationStatus of asynchronous create operationAppleIntegrationEntityListingAppleIntegrationRequestAppleIntegrationUpdateRequestApple Messages for Business invitation template configurationAppleOpaqueIdApplePayGets or Sets paymentCapabilitiesGets or Sets supportedPaymentNetworksApprovalNamespaceThe namespace of the associated approvers.The current namespace approval status.The type of namespace approval.The client who initiated the change.ArchitectDependencyTrackingBuildNotificationDependencyTrackingBuildNotificationArchitectDependencyTrackingBuildNotificationHomeOrganizationThe user who initiated the change.ArchitectExportJobStateResponseThe command executed by the Architect JobStatus of the Architect Export JobArchitectFlowFieldsDescribes an operation being performed on an Architect objectThe action being performedThe action statusThe client who initiated the change.ArchitectFlowNotificationErrorDetailThe error message params, if the action failedArchitectFlowNotificationFlowNotificationA bare-bones flow version objectArchitectFlowNotificationHomeOrganizationThe user who initiated the change.Describes an operation being performed on an Architect objectThe action being performedThe action statusThe client who initiated the change.ArchitectFlowOutcomeNotificationErrorDetailThe error message params, if the action failedArchitectFlowOutcomeNotificationFlowOutcomeNotificationArchitectFlowOutcomeNotificationHomeOrganizationThe user who initiated the change.ArchitectFlowReferenceThe flow type.ArchitectJobMessageThe message type.ArchitectJobStateResponseThe command executed by the Architect JobStatus of the Architect JobDescribes an operation being performed on an Architect objectThe action being performedThe action statusThe client who initiated the change.ArchitectPromptNotificationErrorDetailThe error message params, if the action failedArchitectPromptNotificationHomeOrganizationArchitectPromptNotificationPromptNotificationThe user who initiated the change.ArchitectPromptResourceNotificationPromptResourceNotificationArchitectSystemPromptResourceNotificationSystemPromptResourceNotificationArchiveRetentionGets or Sets storageMediumArticleArticlesFilterAssessmentFormAssessmentFormQuestionGets or Sets typeAssessmentFormQuestionGroupAssessmentJobListingAssessmentListingAssessmentQuestionGroupScoreAssessmentQuestionScoreAssessmentScoringSetGets or Sets failureReasonsLearning module responseThe mode of archival for learning moduleThe source of the learning moduleThe type for the learning moduleAssignedLearningModuleDomainEntityListingAssignedSegmentAssignedWrapupCodeAssignmentAssignmentEffectiveDateRangeAssignmentErrorAssignmentValidationAssignUsersAssistanceConditionThe operator for the assistance condition.AssistantState of the assistant.AssistantCopilotVariationState of the assistant.AssistantCopilotVariationListingAssistantListingAssistantQueueGets or Sets mediaTypesAssistantQueueListingAssistantQueueUserAssistantQueueUsersBulkAddRequestAssistantQueueUsersBulkRemoveRequestAssistantQueueUsersJobErrorInfoAssistantQueueUsersJobsRequestAction to perform by the job.AssistantQueueUsersJobsResponseStatus of the job.AssistantQueueUsersQueryRequestAssistantQueueUsersQueryResponseAssociatedValueFieldThe data type of the value field.AsyncConversationQuerySpecify which data element within the result set to use for sorting.Sort the result set in ascending/descending order.AsyncForecastOperationResultThe status of the operationAsyncIntradayResponseThe status of the operationAsyncJobGets or Sets stateAsyncQueryResponseAsyncQueryStatusThe current state of the asynchronous queryAsyncUserDetailsQuerySort the result set in ascending/descending order.AttachmentAttemptLimitsAfter how long the number of attempts will be set back to 0.AttemptLimitsEntityListingAttendanceStatusthe attendance statusthe quality evaluation score statusAttendanceStatusListingAttributeAttributeDetailEventTopicAttributeUpdateEventAttributeDetailEventTopicCommunicationGets or Sets mediaTypeAttributeFilterItemGets or Sets operatorAtzmTimeSlotAtzmTimeSlotWithTimeZoneAudioConnectorIntegrationAudioConnectorIntegrationEntityListingAudioStateAudioUpdatedEventAuditLogMessageLevel of this audit message, USER or SYSTEM.Status of the event being auditedAuditQueryEntityAuditQueryExecutionLargeResultsResponseAuditQueryExecutionResultsResponseAuditQueryExecutionStatusResponseStatus of the audit query execution request.AuditQueryFilterName of the property to filter.AuditQueryRequestAuditQueryResponseAuditQueryServiceAuditQueryServiceMappingAuditQuerySortName of the property to sort.Sort OrderAuditRealtimeQueryRequestAuditRealtimeQueryResultsResponseAuditRealtimeRelatedRequestAuditRealtimeRelatedResultsResponseAuditTopicAddressableEntityRefAuditTopicAuditLogMessageGets or Sets actionGets or Sets entityTypeGets or Sets serviceNameAuditTopicDomainEntityRefAuditTopicMessageInfoAuditTopicPropertyChangeAuthenticationPropertiesSettings for authenticated webdeployments.AuthoringKnowledgeSettingsThe type of the knowledge settings (Standard or Enhanced)AuthorizationPolicyThe effect this policy should have when its conditions are metAuthorizationPolicyEntityListingAuthorizationSettingsDomains authorized for email processing.AuthzDivisionAuthzDivisionCursorListingAuthzDivisionEntityListingAuthzDivisionGrantEntityListingAuthzGrantAuthzGrantPolicyAuthzGrantRoleAuthzSubjectAutoAnswerSettingAutoAnswerSettingsAutomatedAnswerAutomaticTimeZoneMappingSettingsAutoSearchConfigAuto search configuration type.AutoStartAutoStatusTransitionDetailAvailabilityRangeAvailableMediaTypeAvailableMediaTypeEntityListingAvailableTimeWorkforce Management activity category for this availability periodAvailableTimeOffRangeGranularity choice for time off limitAvailableTimeOffRequestAvailableTimeOffResponseAvailableTopicGets or Sets transportsVisibility of this topic (Public or Preview)AvailableTopicEntityListingAvailableTranslationsBackgroundAssistantUserAuthenticatedInfoThe settings to Agent Video background imageBaseProgramEntityBaseTopicEntitiyA maximum of 100 events are allowed per requestBatchDownloadJobResultBatchDownloadJobStatusResultCurrent status of the job.BatchDownloadJobSubmissionBatchDownloadJobSubmissionResultBatchDownloadRequestBatchEventResponseA maximum of 100 events are allowed per requestA maximum of 100 events are allowed per requestA maximum of 100 events are allowed per requestBenefitAssessmentState of the benefit assessment.BenefitAssessmentJobState of the benefit assessment job.BidGroupWorkPlanRequestBidGroupWorkPlanResponseBillingChargeBillingContractThe status of the contract.BillingContractListingBillingContractPeriodThe type of address.BillingContractPeriodDetailThe type of address.BillingInvoiceStatus of the payment.BillingInvoiceItemUnit of Measure.BillingInvoiceItemListingBillingInvoiceListingBillingPlanBillingPlanItemThe unit of measure for the wallet.BillingProductThe unit of measure for the product.BillingUsageBillingUsageReportGeneration status of reportBillingUsageResourceBillingWalletThe unit of measure for the wallet.BiographyA bot instanceBotAggregateDataContainerBotAggregateQueryClauseBoolean operation to apply to the provided predicatesBotAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesBotAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredBotAggregateQueryResponseBotAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.BotAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.BotAggregationViewType of view you wish to createTarget metric nameBotAsyncAggregateQueryResponseBotAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.Channel information relevant to a bot flow.Gets or Sets inputModesThe name of the channel.Gets or Sets outputModesA botConnector Bot InstanceBotConnectorBotSummaryEntityListingA version description for a botConnector bot.BotConnectorBotVersionSummaryEntityListingA bot intentionA summary description for a botA version summary for a botConnector bot.Description of a data value returned from an intentThe data type of the entity.BotEntityValueThe data type of the entity.Model for setting the launch configuration for a Nuance bot available to Genesys CloudBotFlowSessionThe category of result for the session.The reason for session termination.A botConnector's bot intentionA list of BotConnectorBotsBotListingBotMessengerProfileBotSearchResponseThe provider of the botBotSearchResponseEntityListingDescription of a data value returned from an intentA summary description for a botConnector botBotSummaryEntityListingA version description for a Bot.A version summary for a botConnector bot.BrowserBuAbandonRateBuActivitySettingsRequestBuActivitySettingsResponseBuAgentScheduleActivityThe type of the external activity associated with this activity, if applicableBuAgentScheduleHistoryChangeBuAgentScheduleHistoryChangeMetadataBuAgentScheduleHistoryDeletedChangeBuAgentScheduleHistoryDroppedChangeBuAgentScheduleHistoryResponseBuAgentSchedulePublishedScheduleReferenceBuAgentScheduleQueryResponseBuAgentScheduleRescheduleResponseBuAgentScheduleSearchResponseBuAgentScheduleShiftBuAgentScheduleShiftRequestBuAgentSchedulesQueryResponseBuAgentSchedulesSearchResponseBuAgentScheduleUpdateThe type of updateBuAlternativeShiftJobResponseThe status of the alternative shift jobThe type of jobBuAsyncAgentSchedulesQueryResponseThe status of the operationBuAsyncAgentSchedulesSearchResponseThe status of the operationBuAsyncScheduleResponseThe status of the operationBuAsyncScheduleRunResponseThe status of the operationBuAverageSpeedOfAnswerBuCopyScheduleRequestBuCreateBlankScheduleRequestBuCreateTimeOffLimitRequestBuCreateTimeOffPlanRequestAuto approval rule for this time-off plan.BuCurrentAgentScheduleSearchResponseBuForecastGenerationPlanningGroupResultBuForecastGenerationResultBuForecastModificationResponseThe legacy metric to which this modification applies if applicableThe metric to which this modification appliesThe type of the modificationBuForecastResultBuForecastResultResponseBuForecastStaffingRequirementsResultBuForecastStaffingRequirementsResultResponseThe state of the staffing requirements generationBuForecastTimeSeriesResultThe forecasting method that was used for this metricThe forecasting type in this forecast resultThe metric this result applies toBuFullDayTimeOffMarkerBuGenerateScheduleRequestBuGetCurrentAgentScheduleRequestBuHeadcountForecastBuPlanningGroupHeadcountForecastResultBuHeadcountForecastBuPlanningGroupHeadcountForecastUploadSchemaBuHeadcountForecastResponseBuImportAgentScheduleUploadSchemaBuImportShortTermForecastSchemaBuIntradayDataGroupThe media type associated with this intraday groupBuIntradayForecastDataBuIntradayResponseGets or Sets categoriesIf not null, the reason there was no data for the requestBuIntradayScheduleDataBuListAlternativeShiftTradesResponseBulkAddDecisionTableRowsRequestBulkAddDecisionTableRowsResponseBulkAddOpportunitiesRequestBulkAddOpportunitiesResponseBulkAddSourceIntentsRequestBulkCallbackDisconnectRequestBulkCallbackPatchRequestBulkCallbackPatchResponseBulkContactsEnrichRequestBulkContactsEnrichResponseBulkContactsRequestBulkContactsResponseBulkDeleteDecisionTableRowsRequestBulkDeleteResponseBulkEntityErrorContactEnrichRequestBulkEntityErrorEntityBulkEntityErrorExternalContactBulkEntityErrorExternalOrganizationBulkEntityErrorExternalOrganizationEnrichRequestBulkEntityErrorNoteBulkEntityErrorRelationshipBulkErrorBulkErrorDetailBulkFetchContactsResponseBulkFetchNotesResponseBulkFetchOrganizationsResponseBulkFetchRelationshipsResponseBulkIdsRequestBulkJobThe bulk job action.The bulk job state.BulkJobAddRequestBulkJobAddResponseBulkJobAddResultBulkJobAddWorkitemSummaryBulkJobEntityBulkJobErrorBulkJobsListingBulkJobTerminateRequestBulkJobTerminateResultBulkJobTerminateResultEntityBulkJobTerminateResultsResponseBulkJobUpdateThe destination state of the bulk job.BulkNotesRequestBulkNotesResponseBulkOpportunitiesEnrollmentResultThe status indicating the result of the bulk operation for this itemBulkOpportunitiesErrorThe error code for the failed operationBulkOpportunitiesExternalActivitiesRequestBulkOpportunitiesReferenceResultThe status indicating the result of the bulk operation for this itemBulkOpportunitiesRequestBulkOpportunitiesStatusUpdateRequestThe status to set for all opportunities specified in this requestBulkOpportunitiesStatusUpdateResponseBulkOpportunityEnrollmentsStatusUpdateRequestThe status to set for all enrollments specified in this requestBulkOrganizationsEnrichRequestBulkOrganizationsEnrichResponseBulkOrganizationsRequestBulkOrganizationsResponseBulkPublishOpportunitiesResponseBulkRelationshipsRequestBulkRelationshipsResponseBulkRemoveOpportunitiesResponseBulkRemoveOpportunitiesResultThe status indicating the result of the bulk operation for this itemBulkRemoveSourceIntentsRequestBulkResponseBulkResponseResultExternalContactContactEnrichRequestBulkEntityErrorContactEnrichRequestBulkResponseResultExternalContactEntityBulkEntityErrorEntityBulkResponseResultExternalContactExternalContactBulkEntityErrorExternalContactBulkResponseResultExternalOrganizationEntityBulkEntityErrorEntityBulkResponseResultExternalOrganizationExternalOrganizationBulkEntityErrorExternalOrganizationBulkResponseResultExternalOrganizationExternalOrganizationEnrichRequestBulkEntityErrorExternalOrganizationEnrichRequestBulkResponseResultNoteEntityBulkEntityErrorEntityBulkResponseResultNoteNoteBulkEntityErrorNoteBulkResponseResultRelationshipEntityBulkEntityErrorEntityBulkResponseResultRelationshipRelationshipBulkEntityErrorRelationshipBulkResponseResultVoidEntityBulkEntityErrorEntityBulkResultBulkResultsBulkShiftTradeStateUpdateRequestBulkSourceIntentsResponseBulkUpdateDecisionTableRowsRequestBulkUpdateDecisionTableRowsResponseBulkUpdateOpportunityEnrollmentsStatusResponseBulkUpdateShiftTradeListJobRequestBulkUpdateShiftTradeStateRequestItemThe new state to set on the shift tradeBulkUpdateShiftTradeStateResponseThe status of the operationBulkUpdateShiftTradeStateResultBulkUpdateShiftTradeStateResultItemThe reason the update failed, if applicableThe state of the shift trade after the update request is processedBullseyeBuManagementUnitScheduleSummaryBuNotificationSettingsRequestBuNotificationSettingsResponseBuPlanningGroupHeadcountForecastResultBuPlanningGroupHeadcountForecastUploadSchemaBuQueryAdherenceExplanationsRequestBuQueryAdherenceExplanationsResponseBuQueryAgentSchedulesRequestBuRescheduleAgentScheduleResultBuRescheduleRequestOverrides the default BU level activity smoothing type for this reschedule runBuRescheduleResultBuScheduleListingBuScheduleListItemBuScheduleMetadataBuScheduleNotificationsCategorySettingsThe activity categoryBuScheduleNotificationsSettingsRequestBuScheduleNotificationsSettingsResponseBuScheduleReferenceBuScheduleReferenceForMuRouteBuSchedulerSettingsRequestBuSchedulerSettingsResponseBuScheduleRunThe state of the generation runBuScheduleRunListingBuSchedulingSettingsRequestThe activity smoothing type for schedule generation in this business unitBuSchedulingSettingsResponseThe activity smoothing type for schedule generation in this business unitGets or Sets syncTimeOffPropertiesBuSearchAgentSchedulesRequestBuServiceLevelBuSetTimeOffLimitValuesRequestBuShortTermForecastThe method by which this forecast was createdBuShortTermForecastingSettingsBuShortTermForecastListingBuShortTermForecastListItemThe method by which this forecast was createdBuShortTermForecastReferenceBuShortTermForecastWeekReferenceBusinessRulesDataSchemaGets or Sets appliesToBusinessRulesDataSchemaListingRequest to create a new Business Rules SchemaRequest to update an existing Business Rules SchemaBusinessUnitActivityCodeThe category of the activity codeBusinessUnitActivityCodeListingBusinessUnitListingBusinessUnitListItemBusinessUnitReferenceBusinessUnitResponseBusinessUnitSettingsResponseThe start day of week for this business unitBuTimeOffLimitListingBuTimeOffLimitRangeBuTimeOffLimitReferenceBuTimeOffLimitResponseBuTimeOffLimitValueRangeGranularity choice for time-off limitBuTimeOffLimitValuesResponseBuTimeOffPlanListingBuTimeOffPlanResponseAuto approval rule for this time-off planButtonType of button to include in whatsApp templateStructured template button object.ButtonResponseButton response message type that captures QuickReply , Cards and Carousel.This is used as label for Card selectionButton response type that captures Button and QuickReply type responsesBuUpdateAgentScheduleShiftBuUpdateAgentScheduleUploadSchemaBuUpdateTimeOffPlanRequestAuto approval rule for this time-off planBuUserListingDefines an external media that has been ingested and cached by Genesys Cloud for conversation messagingCachedMediaItemEntityListingCalendarUrlResponseCalibrationCalibrationAssignmentCalibrationCreateCalibrationEntityListingCallThe direction of the callSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.State of recording on this call.The connection state of this communication.CallableContactsDiagnosticCallableTimeCallableTimeSetCallableTimeSetEntityListingCallableWindowCallbackThe direction of the callSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.CallbackBasicThe direction of the callSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.CallbackConversationCallbackConversationEntityListingCallbackDisconnectIdentifierCallbackIdentifierThe type of the associated callback participantCallbackMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The participant's state.CallbackMediaSettingsThe action to take if an answering machine is detected during the outbound call of a customer first callback.The action to take if a live voice is detected during the outbound call of a customer first callback.The mode callbacks will use on this queue.CallBasicThe direction of the callSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.State of recording on this call.The connection state of this communication.CallCommandCallConversationGets or Sets recordingStateCallConversationEntityListingCallForwardingThe type of voicemail to use with the callForwarding configurationCallForwardingEventCallCallForwardingEventCallForwardingCallForwardingEventTargetCallForwardingEventUserCallheaderCallHistoryConversationThe direction of the call relating to the current userCallHistoryConversationEntityListingCallHistoryParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.CallMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The state of the call recording.The participant's state.CallMediaPolicyCallMediaPolicyConditionsGets or Sets directionsCallmessageCallRecordCallRouteCallTargetThe type of callCallToActionWhere the URL should be opened when the user clicks on the call to action button.CampaignThe current status of the Campaign.The strategy this Campaign will use for dialing.CampaignBusinessCategoryMetricsCampaignDiagnosticCampaignActionCampaignDiagnosticCampaignHealthStateCampaign health state nameCampaignDiagnosticCampaignStateDialing mode for the campaign state (e.g., \"power\", \"preview\", \"predictive\")Campaign statusCampaignDiagnosticConfigChangeType of operation appliedCampaignDiagnosticsCampaignDiagnosticSummaryCampaignDiagnosticWindowName of informational attributeCampaignDivisionViewCampaignDivisionViewListingCampaignEntityListingCampaignInteractionDescribes what happened with call analysis for instance: disposition.classification.callable.person, disposition.classification.callable.noanswerCampaignInteractionsCampaignLinesUtilizationCampaignOutboundLinesAllocationLines distribution information or Campaign's Edge Group or SiteCampaignOutboundLinesReservationCampaign patch requestCampaignPerformanceDataThe status of the campaignThe strategy this Campaign will use for dialingCampaignPerformanceDataContactRateCampaignPerformanceDataListingCampaignPerformanceDataProgressCampaignProgressCampaignRuleCampaignRule processing algorithmCampaignRuleActionThe action to take on the campaignRuleActionEntities.CampaignRuleActionEntitiesCampaignRuleCampaignRunTimeSettingsCampaignRuleCampaignWaitTimeSettingsCampaign wait typeCampaignRuleConditionThe type of condition to evaluate.CampaignRuleConditionGroupCampaignRuleDateTimeConditionParametersCampaignRuleDayOfMonthIntervalCampaignRuleDayOfMonthParametersCampaignRuleDayOfWeekIntervalCampaignRuleDayOfWeekParametersCampaignRuleEntitiesCampaignRuleEntityListingCampaignRuleExecutionSettingsExecution control frequencyCampaignRuleParametersThe dialing mode to set a campaign to.The operator for comparison.The priority to set a campaign to.CampaignRuleSpecificDateIntervalCampaignRuleSpecificDateParametersCampaignRuleTimeOfDayIntervalCampaignRuleTimeOfDayParametersCampaignRuleWarningWarning code for this warning.CampaignRuleWarningParametersType of actionType of conditionCampaignRuleWeekDayOfMonthCampaignRuleWeekDayOfMonthIntervalCampaignRuleWeekDayOfMonthParametersCampaignScheduleCampaignSequenceThe current status of the CampaignSequence.CampaignSequenceEntityListingCampaignSkillStatisticsCampaignStatsCampaignTimeSlotCannedResponseLibrariesThe association mode of canned response libraries to queueCapacityPlanDeleteRequestCapacityPlanListItemCapacityPlanMetadataCapacityPlanMetricsSummaryCapacityPlanningPlanningGroupAllocationCapacityPlanningRequirementsResultTopicBusinessUnitCapacityPlanningRequirementsResultTopicCapacityPlanReferenceCapacityPlanningRequirementsResultTopicStaffingRequirementsNotificationGets or Sets errorCodeGets or Sets granularityGets or Sets statusCapacityPlanReferenceCapacityPlanRequestCapacityPlanResponseCapacityPlansListResponseCapacityPlanStaffingGroupAllocationsResponseCapacityPlanStaffingGroupMetricChangeHistoryListResponseCapacityPlanStaffingGroupMetricChangeResponseThe metric which is going to be modified for the selected staffing groupsCapacityPlanStaffingRequirementResultThe error code when status is 'Failed'Granularity of the intervalsThe status of the requirement generation of the capacity planCardA card action that a user can take.Describes the type of action.CardBodyTextBody content type for carousel card.Template parameters for a single carousel cardA WhatsApp Carousel messaging template definitionCarouselCardTemplate parameters for carousel componentsRepresents an association between a Case and an interaction.The association type.CaseAssociationCreateCaseAssociationListingCaseAssociationQueryCaseAssociationQueryEntityListingCaseCreateCaseDateDueUpdateCaseExternalContactReferenceCaseListingCaseManagementAggregateDataContainerCaseManagementAggregateQueryClauseBoolean operation to apply to the provided predicatesCaseManagementAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesCaseManagementAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredCaseManagementAggregateQueryResponseCaseManagementAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsCaseManagementAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.CaseManagementAggregationViewType of view you wish to createTarget metric nameCaseManagementAsyncAggregateQueryResponseCaseManagementAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsCaseplanThe version state of the Caseplan.CaseplanCreateCaseplanCreateResponseThe version state of the Caseplan.CaseplanDataSchemaCaseplanDataSchemaListingCaseplanDataSchemaRequestCaseplanListingCaseplanQueryEntityListingCaseplanQueryRequestCaseplanReferenceCaseplanUpdateCasePriorityUpdateThe priority of the Case.CaseReferenceCaseSummaryUpdateCategoriesEntityListingCategoriesFilterList of available Action categories.CategoryCreateRequestCategoryEntityCategoryEntityListingCategoryReferenceCategoryRequestThe type of interaction the category will apply toCategoryResponseCategoryResponseListingCategoryUpdateRequestCelebrationThe Celebration TypeCelebrationStateParamThe state of the celebrationRepresents a certificate to parse.CertificateAuthorityEntityListingRepresents the details of a parsed certificate.ChangeMyPasswordRequestChangePasswordRequestChannelChannelEntityListingChannelTopicGets or Sets stateChannelTopicEntityListingChartColumnType of columnChatChatBadgeTopicBadgeEntityChatBadgeTopicChatBadgeChatConversationChatConversationEntityListingChatFavoriteChatItemThe type of chatChatItemCursorListingChatMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The participant's state.ChatMediaPolicyChatMediaPolicyConditionsChatMessageType of the message body (v2 chats only)ChatMessageEntityListingChatMessageResponseChatMessageUserChatPresenceGets or Sets systemPresenceChatReactionChatReactionUpdateChatSendMessageResponseChatSettingsChatUserRefSettings for a chat userCheckThe result of a check executed.The type of check executed.ChecklistActivationPayloadTrigger type that activated this checklist.Direction of the conversation.Media type.ChecklistFinalizePayloadChecklistInferenceJobCreationResponseChecklistInferenceJobPayloadChecklistInferenceJobResponseDirection of the conversation.Media type.Status of the checklist inference job.ChecklistItemChecklist state as evaluated by the agent.Checklist state as evaluated by the model.ChunkSearchRegisterRequestDetails for a ClientAppConfigured state of the integration.Configuration information for the integrationClientAppEntityListingClientPublicApiUsageThe http method of the request(s)ClientPublicApiUsageQueryRequestSpecify the granularity to aggregate the data to.Gets or Sets groupByGets or Sets httpMethodsGets or Sets metricsClientPublicApiUsageResultsResponseThe status of the query.ClientUsageQueryResponseRepresents a cloned user in a trustor organization.ClonedUserEntityListingCloseButtonStylePropertiesCoachingAnnotationDetermines the permissions required to view this item.CoachingAnnotationCreateRequestDetermines the permissions required to view this item.CoachingAnnotationListCoachingAppointmentAggregateRequestGets or Sets groupByGets or Sets metricsCoachingAppointmentAggregateResponseCoachingAppointmentReferenceCoaching appointment responseThe status of coaching appointmentCoachingAppointmentResponseListCoachingAppointmentStatusRequestThe status of the coaching appointmentCoachingAppointmentStatusResponseThe status of the coaching appointmentCoachingAppointmentStatusResponseListCoachingNotificationAction causing the notification.The relationship of this user to this notification's appointmentThe status of the appointment for this notificationCoachingNotificationListCoachingScheduleSlotsJobRequestThe type of slots to fetch in the job.CoachingScheduleSlotsJobResponseThe type of slots fetched in the job.CoachingScheduleSlotsJobResultThe status of the jobCoachingScheduleSlotsJobScheduleCoachingScheduleSlotsJobSlotCoachingSlotRating based on the staffing difference for scheduled slotCoachingSlotsRequestCoachingSlotsResponseCobrowseConversationCobrowseConversationEntityListingCobrowseMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The participant's state.CobrowsesessionSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.Settings concerning cobrowseGets or Sets channelsCobrowseWebMessagingSessionCommunicationType for Cobrowse SessionCollaborateChatAdhocMessageEventTopicCollaborateChatEntityGets or Sets entityTypeCollaborateChatAdhocMessageEventTopicCollaborateChatMessageGets or Sets actionTypeCollaborateChatGroupMessageEventTopicCollaborateChatEntityGets or Sets entityTypeCollaborateChatGroupMessageEventTopicCollaborateChatMessageGets or Sets actionTypeColumnColumnDataTypeSpecificationThe data type of the column selected for dynamic queueing (TEXT, NUMERIC or TIMESTAMP)ColumnStatusCommandStatusGets or Sets commandTypeGets or Sets statusCodeCommandStatusEntityListingCommonAlertCommonAlertBulkUpdateRequestThe action to takeCommonAllAlertUpdateRequestThe action to takeCommonCampaignThe media type used for this campaign.CommonCampaignDivisionViewThe media type used for this campaign.CommonCampaignDivisionViewEntityListingCommonCampaignEntityListingCommonRuleThe type of the rule.CommonRuleBulkDeleteRequestCommonRuleBulkUpdateNotificationsRequestGets or Sets typesToAddGets or Sets typesToRemoveCommonRuleConditionsthe logic operator performed.CommonRuleContainerCommonRulePredicateThe comparison operator being performed on the metric.The media type of the conversation the metric describes.The metric being evaluated.The type of metric being evaluated.The type of metric value being evaluated.CommonRulePredicateEntitySpecifies the type of entity being evaluatedCommunicationAnsweredEventCommunicationDispositionAppliedEventCommunicationEndedEventIndicates how this communication was ended.CommunicationTranslationCommunicationTranslationListComparisonPeriodComparisonPeriodListingVariable type information about a complex type from the bot's definitionComplianceComplianceResponseComputedDataConditionAn operation with which to evaluate the Condition.The type of the property associated with this Condition.The type of the condition.The type of the value associated with this Condition.ConditionalGroupActivationConditionalGroupActivationConditionThe operator used to compare the actual value against the threshold valueConditionalGroupActivationPilotRuleConditionalGroupActivationRuleConditionalGroupActivationSimpleMetricThe queue metric being evaluatedConditionalGroupRoutingConditionalGroupRoutingRuleThe queue metric being evaluatedThe operator that compares the actual value against the condition valueConfigurationOverridesConfusionDetailsConfusionInfoConfusionIntentDetailsConfusionIntentInfoConfusionUtteranceConnectedEdgeConnectedQueueConnectedUserConnectionCreateRequestConnectionCreateResponseCurrent status of the connection.Type of the connection.ConnectionListingConnectionOptionConnectionOptionListingConnectionResponseCurrent status of the connection.Type of the connection.ConnectionUpdateRequestConnectRateConstraintConflictMessageConsultTransferDetermines to whom the initiating participant is requesting to speak.ConsultTransferEventConsultTransferResponseConsultTransferToAddressDetermines to whom the initiating participant is requesting to speak.ConsultTransferToAgentDetermines to whom the initiating participant is requesting to speak.ConsultTransferToExternalDetermines to whom the initiating participant is requesting to speak.ConsultTransferToExternalContactThe external contact phone type.Determines to whom the initiating participant is requesting to speak.ConsultTransferToQueueDetermines to whom the initiating participant is requesting to speak.ConsultTransferUpdateDetermines to whom the initiating participant is speaking.ConsumedResourcesEntityListingConsumingResourcesEntityListingContactGets or Sets mediaTypeGets or Sets typeContactableStatusContactAddressContactAddressableEntityRefContactAddressConditionSettingsThe operator to use when comparing address values.ContactAddressTypeConditionSettingsThe operator to use when comparing the address types.ContactBulkEditRequestContactBulkSearchCriteriaHow to join clauses together.ContactBulkSearchParametersContactCallbackRequestContactCenterSettingsContactColumnConditionSettingsThe operator to use when comparing values.The data type the value should be treated as.ContactColumnTimeZoneColumn Type will be either PHONE or ZIPContactColumnToDataActionFieldMappingContactDetailEventTopicContactUpdateEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeContactEnrichOptionsContactEnrichRequestThe action that should be taken based on any Contacts found by `matchingIdentifiers`.ContactIdentifierThe type of this identifierContactIdentifierListingContactImportFieldContactImportJobEntityListingContactImportJobMetadataContactImportJobRequestContactImportJobResponseDetailed description for the Job execution stateGets or Sets statusContactImportJobStatusUpdateRequestWorkflow statusContactImportJobStatusUpdateResponseGets or Sets statusContactImportSettingsGets or Sets matchingCriteriaContactImportSettingsEntityListingContactListContactListDivisionViewContactListDivisionViewListingContactlistDownloadReadyExportUriContactlistDownloadReadyObjectContactListEntityListingContactListFilterHow to join clauses together.The source type the filter is based on.ContactListFilterBulkRetrieveBodyContactListFilterClauseHow to join predicates together.ContactListFilterEntityListingContactListFilterPredicateThe type of data in the contact column.The operator for this ContactListFilterPredicate.ContactListFilterRangeContactlistImportStatusImportStatuscurrent status of the importContactlistImportStatusObjectContactListingContactListingRequestContactListingResponseContactListTemplateContactListTemplateBulkRetrieveBodyContactListTemplateEntityListingContactListUploadUrlRequestContactPhoneNumberColumnContactsBulkOperationJobThe job state.The job type.ContactsBulkOperationJobListingContactsExportThe status of the requestContactsExportFieldFilterField name to apply the filterContactsExportFieldListFilterField name to apply the filterContactsExportFilterContactsExportListingContactsExportQueryConditionsContactsExportRequestContactSortThe direction in which to sort contacts.ContactsPatchChangeThe action of the operation.UpdateIfEmpty: Update if and only if the current value is emptyUpdate: Update the field unconditionally.UpdateIfExists: Update the field if and only if the existing field is not empty.AppendToCollection: Add new items to a collection, preserving existing data.Remove: Remove the current value unconditionally.RemoveFromCollection: Remove specified value from a collection.User actions available on the content.Button response object representing the click of a structured message button, such as a quick reply.Describes the button that resulted in the Button Response.Card content object.A card action that a user can take.Describes the type of action.Carousel content object.DatePicker content object.A datepicker available time that a user can take.ContentFileRequestContentFileResponseThe file formatContentFilterItemGets or Sets operatorGets or Sets typeContentManagementSingleDocumentTopicDocumentDataV2ContentManagementSingleDocumentTopicLockDataContentManagementSingleDocumentTopicUserDataContentManagementSingleDocumentTopicWorkspaceDataContentManagementWorkspaceDocumentsTopicDocumentDataV2ContentManagementWorkspaceDocumentsTopicLockDataContentManagementWorkspaceDocumentsTopicUserDataContentManagementWorkspaceDocumentsTopicWorkspaceDataContentModerationThe Content Moderation Flag of the message.ContentOfferThe display mode of Genesys Widgets when displaying content offer.The layout mode of the text shown to the user when displaying content offer.ContentOfferStylePropertiesContentOfferStylingConfigurationContentPositionPropertiesUser reaction to public message.Type of reaction.ContentSettingContestCompleteDataAnonymization of the contestContestCompleteDataScoreContestDataMetricsContestDataPrizesContestDataWinnersContestDataWinnersUsersContestDisqualifiedAgentsContestMetricsContestMetricScoreContestMetricScoreRankedContestPrizesContestProfileContestRequesingParticipantDailyInfoContestScoreContestScoreRankedContestScoresAgentsContestScoresAgentsPagedListContestScoresAgentTrendContestScoresAgentTrendListContestScoresGroupTrendContestScoresGroupTrendListContestsCreateRequestThe Contest anonymizationThe Contest winning criteriaContestsEssentialsThe Contest statusContestsFinalizeRequestThe Contest finalization statusContestsResponseThe Contest anonymizationThe Contest statusThe Contest winning criteriaContestUserRankContestWinnersContestWinnersRequestContextContextEntityContextIntentContextPatternContinuousForecastGetSessionResponseState of the latest sessionContinuousForecastSessionResponseState of the requested sessionContinuousForecastSnapshotResponseContractualConversationOn update, 'paused' initiates a secure pause, 'active' resumes any paused recordings; otherwise indicates state of conversation recording.On update, 'disconnected' will disconnect the conversation.ConversationActivityDataConversationActivityEntityDataActive routing methodThe direction of the communicationThe session media typeActivity metricGets or Sets requestedRoutingsComplete routing methodConversationActivityMetricValueMetricConversationActivityQueryGets or Sets groupBySort the result set in ascending/descending order.ConversationActivityQueryClauseBoolean operation to apply to the provided predicatesConversationActivityQueryFilterBoolean operation to apply to the provided predicates and clausesConversationActivityQueryMetricThe requested metricConversationActivityQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredConversationActivityResponseDimension that is used as an entityIdConversationActivityScoredAgentConversationAggregateDataContainerConversationAggregateQueryClauseBoolean operation to apply to the provided predicatesConversationAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesConversationAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredConversationAggregateQueryResponseConversationAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.ConversationAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.ConversationAggregationViewType of view you wish to createTarget metric nameConversation settings that handles chats within the messengerConversationAssociationMedia typeConversationAsyncAggregateQueryResponseConversationAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.ConversationAttributePropertiesConversationBasicConversationCallbackEventTopicCallbackConversationConversationCallbackEventTopicCallbackMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationCallbackEventTopicConversationDivisionMembershipConversationCallbackEventTopicConversationRoutingDataConversationCallbackEventTopicDetailConversationCallbackEventTopicDialerPreviewConversationCallbackEventTopicDivisionEntityRefA reference to another domain entity.ConversationCallbackEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationCallbackEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationCallbackEventTopicLimitGets or Sets namespaceConversationCallbackEventTopicPhoneNumberColumnConversationCallbackEventTopicQueueMediaSettingsConversationCallbackEventTopicScoredAgentConversationCallbackEventTopicUriReferenceConversationCallbackEventTopicVoicemailcurrent state of the voicemail uploadConversationCallbackEventTopicWrapupConversationCallEventTopicCallConversationGets or Sets recordingStateConversationCallEventTopicCallMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets recordingStateGets or Sets stateConversationCallEventTopicConversationDivisionMembershipConversationCallEventTopicConversationRoutingDataConversationCallEventTopicDetailConversationCallEventTopicDispositionAnswering Machine Detection timeout configuration.Silent Call timeout configuration.ConversationCallEventTopicDivisionEntityRefA reference to another domain entity.ConversationCallEventTopicErrorBodyConversationCallEventTopicFaxStatusA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationCallEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationCallEventTopicLimitGets or Sets namespaceConversationCallEventTopicQueueMediaSettingsConversationCallEventTopicRecordersStateConversationCallEventTopicScoredAgentConversationCallEventTopicUriReferenceConversationCallEventTopicWrapupConversationCategoriesEntityListingConversationCategoryThe type of interaction the category will apply toConversationChannelMessage type for messaging conversations.The type or category of this channel.ConversationChannelLocationInformation about the channel.Channel subtypeConversationChatThe direction of the chatSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.ConversationChatEventTopicChatConversationConversationChatEventTopicChatMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationChatEventTopicConversationDivisionMembershipConversationChatEventTopicConversationRoutingDataConversationChatEventTopicDetailConversationChatEventTopicDivisionEntityRefA reference to another domain entity.ConversationChatEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationChatEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationChatEventTopicLimitGets or Sets namespaceConversationChatEventTopicQueueMediaSettingsConversationChatEventTopicScoredAgentConversationChatEventTopicUriReferenceConversationChatEventTopicWrapupConversationChecklistTopicAgentChecklistActivationTriggerGets or Sets triggerTypeConversationChecklistTopicAgentChecklistItemStateGets or Sets stateFromAgentGets or Sets stateFromModelConversationChecklistTopicAgentChecklistRuntimeEventBodyGets or Sets directionGets or Sets mediaTypeGets or Sets statusConversationChecklistTopicConversationContextTurnInfoGets or Sets participantConversationClearSettingsConversationCobrowseEventTopicCobrowseConversationConversationCobrowseEventTopicCobrowseMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationCobrowseEventTopicConversationDivisionMembershipConversationCobrowseEventTopicConversationRoutingDataConversationCobrowseEventTopicDetailConversationCobrowseEventTopicDivisionEntityRefA reference to another domain entity.ConversationCobrowseEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationCobrowseEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationCobrowseEventTopicLimitGets or Sets namespaceConversationCobrowseEventTopicQueueMediaSettingsConversationCobrowseEventTopicScoredAgentConversationCobrowseEventTopicUriReferenceConversationCobrowseEventTopicWrapupAttachment object.The type of attachment this instance represents.Button response object representing the click of a structured message button, such as a quick reply.Describes the button that resulted in the Button Response.Card content object.A card action that a user can take.Describes the type of action.Carousel content object.DateTimePicker content object.The format the date should be presented to the end user.A datetimepicker available time that a user can take.Form content object.Single or multiline text input component.A string value representing the keyboard and system information about the expected semantic meaning for the content that users enter.Type of keyboard to be shown.InteractiveApplication content object.Introduction content object.Item included in an order.List Picker object for presenting multiple sections of selectable items.Represents a selectable item in a list picker.List Picker object for presenting a section of selectable items.Location object.Inbound response to a notification, such as an Apple Invitations acceptance.The status of the notification response.Template notification object.Payment Request object used to request payment from a customer.The payment platform being used (e.g.Payment response object representing the status of a payment transaction.The status of the payment transaction.A Push objectThe device type used to send the push notificationQuick reply object.Specifies the type of action that is triggered upon clicking the quick reply.Quick reply object V2.User reaction to public message.Type of reaction.ReceivedReplyMessage content object.Contact fields a merchant requires to complete a payment request.The name of the contact fieldA Rich Link attachmentHeader for a Rich LinkDescribes the Rich Link header type.RoadsideAssistance content object.An ephemeral story.Type of ephemeral story attachment.Message content element containing text only.Type of text content (Deprecated).Wheel Picker object for representing single selection of selectable items.Represents a selectable item in a Wheel PickerConversationContextParticipant type of the entity.ConversationCustomAttributesSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeConversationCustomAttributesSearchRequestThe sort order for resultsConversationDataSchemaConversationDataSchemaListingConversationDeletionProtectionQueryConversationDetailQueryClauseBoolean operation to apply to the provided predicatesConversationDetailQueryFilterBoolean operation to apply to the provided predicates and clausesConversationDetailQueryPredicateLeft hand side for dimension predicatesLeft hand side for metric predicatesOptional operator, default is matchesOptional type, can usually be inferredConversationDetailsDatalakeAvailabilityTopicDataAvailabilityChangeNotificationConversationDisconnectSettingsConversation disconnect typeConversationDivisionMembershipConversationEditedInputConversationEmailEventTopicAttachmentConversationEmailEventTopicConversationDivisionMembershipConversationEmailEventTopicConversationRoutingDataConversationEmailEventTopicDetailConversationEmailEventTopicDivisionEntityRefA reference to another domain entity.ConversationEmailEventTopicEmailConversationConversationEmailEventTopicEmailMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationEmailEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationEmailEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationEmailEventTopicLimitGets or Sets namespaceConversationEmailEventTopicQueueMediaSettingsConversationEmailEventTopicScoredAgentConversationEmailEventTopicUriReferenceConversationEmailEventTopicWrapupConversationEncryptionConfigurationType should be 'KmsSymmetric' when create or update Key configurations, 'None' to disable configuration.ConversationEncryptionConfigurationListingMetadata enrichments provided by the platform.Detected language of this message.Sentiment analysis of this message.Detected Sentiment tagConversationEntityListingA CoBrowse event.Describes the type of CoBrowse event.A Presence event.Describes the type of Presence event.Address and name data for a call endpoint.A communication's after-call work data.The communication's after-call work state.ConversationEventTopicAttachmentConversationEventTopicCallWhether a call is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateState of recording on this call.Gets or Sets stateConversationEventTopicCallbackThe direction of the callSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateConversationEventTopicChatSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateConversationEventTopicCobrowseSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateConversationEventTopicConversationConversationEventTopicConversationDivisionMembershipInformation on how a communication should be routed to an agent.The preview data to be used when this callback is a Preview.ConversationEventTopicDisconnectReasonDisconnect reason protocol type.Call resolution data for Dialer bulk make calls commands.Answering Machine Detection timeout configuration.Silent Call timeout configuration.ConversationEventTopicDivisionEntityRefConversationEventTopicDomainEntityRefConversationEventTopicEmailWhether an email is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateDetailed information about an error response.Extra information on fax transmission.ConversationEventTopicInternalMessageSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateConversationEventTopicInternalMessageDetailsA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionA subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).A subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationEventTopicMessageWhether a message is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateIndicates the type of message platform from which the message originated.ConversationEventTopicMessageDetailsIndicates the delivery status of the message.For social media messages, the visibility of the message in the originating social platformConversationEventTopicMessageMediaMetadata information about a message.ConversationEventTopicMessageMetadataContentConversationEventTopicMessageMetadataEventConversationEventTopicMessageStickerConversationEventTopicParticipantThe current screen recording state for this participant.ConversationEventTopicPhoneNumberColumnRepresents the queue setting for this media.Contains the states of different recorders.ConversationEventTopicScoredAgentConversationEventTopicScreenMonitoringSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateThe screen monitoring type.Gets or Sets stateConversationEventTopicScreenShareSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateConversationEventTopicSocialExpressionSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateFields identifying the destination of a given conversation command.Fields identifying the initiator of a given conversation command.Fields identifying the entity that updated the command.ConversationEventTopicTransferResponseGets or Sets stateThe type of transfer to perform.A UriReference for a resourceConversationEventTopicVideoSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateThe voicemail data to be used when this callback is an ACD voicemail.current state of the voicemail uploadInformation about the workflow.Call wrap up or disposition data.A Typing event.Describes the type of Typing event.A Video event.Describes the type of Video event.Form page object.Form component element.Type of this form component elementA response component from a formMessage content element for form responsesType of this content element.ConversationInsightThe type of insightConversationIntentSuggestionsTopicIntentSuggestionEventGets or Sets engagementTypeGets or Sets stateGets or Sets triggerTypeConversationIntentSuggestionsTopicSuggestedIntentConversationIntentSuggestionsTopicSuggestedIntentSlotConversationIntentSuggestionsTopicSuggestionContextGets or Sets mediaTypeConversationIntentSuggestionsTopicSuggestionFeedbackGets or Sets ratingA Conversation Custom Attributes JSON SchemaA JSON Schema for create/update requests.ConversationKnowledgeArticleSuggestionsTopicKnowledgeAnswerConversationKnowledgeArticleSuggestionsTopicKnowledgeArticleSuggestionEventGets or Sets engagementTypeGets or Sets stateGets or Sets triggerTypeConversationKnowledgeArticleSuggestionsTopicSuggestedArticleConversationKnowledgeArticleSuggestionsTopicSuggestedIntentConversationKnowledgeArticleSuggestionsTopicSuggestedIntentSlotConversationKnowledgeArticleSuggestionsTopicSuggestionContextGets or Sets mediaTypeConversationKnowledgeArticleSuggestionsTopicSuggestionFeedbackGets or Sets ratingConversationKnowledgeSearchSuggestionsTopicKnowledgeAnswerConversationKnowledgeSearchSuggestionsTopicKnowledgeSearchSuggestionEventGets or Sets engagementTypeGets or Sets stateGets or Sets triggerTypeConversationKnowledgeSearchSuggestionsTopicSuggestedIntentConversationKnowledgeSearchSuggestionsTopicSuggestedIntentSlotConversationKnowledgeSearchSuggestionsTopicSuggestedSearchResultConversationKnowledgeSearchSuggestionsTopicSuggestionContextGets or Sets mediaTypeConversationKnowledgeSearchSuggestionsTopicSuggestionFeedbackGets or Sets ratingMessage content element.Type of this content element.Message event element.Type of this event elementConversationMessageEventTopicConversationDivisionMembershipConversationMessageEventTopicConversationRoutingDataConversationMessageEventTopicDetailConversationMessageEventTopicDivisionEntityRefA reference to another domain entity.ConversationMessageEventTopicErrorBodyConversationMessageEventTopicErrorDetailsA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationMessageEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationMessageEventTopicLimitGets or Sets namespaceConversationMessageEventTopicMessageConversationConversationMessageEventTopicMessageDetailsGets or Sets messageStatusGets or Sets socialVisibilityConversationMessageEventTopicMessageMediaConversationMessageEventTopicMessageMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateGets or Sets typeConversationMessageEventTopicMessageMetadataConversationMessageEventTopicMessageMetadataContentConversationMessageEventTopicMessageMetadataEventConversationMessageEventTopicMessageStickerConversationMessageEventTopicQueueMediaSettingsConversationMessageEventTopicScoredAgentConversationMessageEventTopicUriReferenceConversationMessageEventTopicWrapupMetadata information about a message.Message type.Metadata information about a message content.Type of this content element.Content subtypeMetadata information about a message event.Type of this event elementEvent subtypeChannel-specific information that describes the message and the message channel/provider.The provider type.Specifies if this message is part of a private or public conversation.Information about the recipient the message is received from.The recipient ID type.Information about the recipient the message is sent to.The recipient ID type.ConversationMetricsThe Sentiment Trend ClassConversationMetricsTopicConversationMetricRecordActive routing methodIndicates the participant purpose of the participant initiating a message conversationThe email or SMS delivery statusThe direction of the communicationThe session disconnect typeReason for which participant flagged conversationThe session media typeMetric nameThe original direction of the conversationThe participant's purposeGets or Sets requestedRoutingsRouting rule typeComplete routing methodConversationMetricsTopicConversationProposedAgentConversationMetricsTopicConversationScoredAgentGeneral rich media message structure with normalized feature support across many messaging channels.The direction of the message.Specifies if this message was sent by a human agent or bot.Message receipt status, only used with type Receipt.Message type.Template body object.Template button objectSpecifies the type of the button.Template card object.Template carousel object.Template footer object.Template header object.Template header type.Template parameters for placeholders in template.ConversationParticipantSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeConversationParticipantSearchRequestThe sort order for resultsConversationProfileThe language code supported by the conversation profile belonging to a particular project for Dialogflow.ConversationPropertiesInformation about a public message.References of failed messages requiring a push.A Push notification message label.A Push provider integration.Type of the integrationConversationQuerySpecify which data element within the result set to use for sorting.Sort the result set in ascending/descending order.ConversationQueueMediaSettingsReasons for a failed message receipt.The reason code for the failed message receipt.Additional identifiers for describing messaging recipient.Type of the IdentifierConversationRecipientAdditionalProviderInfoConversationReferenceConversationResponseSuggestionsTopicCannedResponseSuggestionEventGets or Sets engagementTypeGets or Sets stateGets or Sets triggerTypeConversationResponseSuggestionsTopicSuggestedCannedResponseConversationResponseSuggestionsTopicSuggestedIntentConversationResponseSuggestionsTopicSuggestedIntentSlotConversationResponseSuggestionsTopicSuggestionContextGets or Sets mediaTypeConversationResponseSuggestionsTopicSuggestionFeedbackGets or Sets ratingConversationRoutingDataConversationSchemaReferenceSchema update request.ConversationScreenShareEventTopicConversationDivisionMembershipConversationScreenShareEventTopicConversationRoutingDataConversationScreenShareEventTopicDetailConversationScreenShareEventTopicDivisionEntityRefA reference to another domain entity.ConversationScreenShareEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationScreenShareEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationScreenShareEventTopicLimitGets or Sets namespaceConversationScreenShareEventTopicQueueMediaSettingsConversationScreenShareEventTopicScoredAgentConversationScreenShareEventTopicScreenShareConversationConversationScreenShareEventTopicScreenShareMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationScreenShareEventTopicUriReferenceConversationScreenShareEventTopicWrapupConversationScriptSuggestionsTopicScriptSuggestionEventGets or Sets engagementTypeGets or Sets stateGets or Sets triggerTypeConversationScriptSuggestionsTopicSuggestedIntentConversationScriptSuggestionsTopicSuggestedIntentSlotConversationScriptSuggestionsTopicSuggestedScriptConversationScriptSuggestionsTopicSuggestionContextGets or Sets mediaTypeConversationScriptSuggestionsTopicSuggestionFeedbackGets or Sets ratingConversationSecureAttributesConversationSessionSummaryThe media type of the conversation.The status of the conversation summary.ConversationSocialExpressionEventTopicConversationDivisionMembershipConversationSocialExpressionEventTopicConversationRoutingDataConversationSocialExpressionEventTopicDetailConversationSocialExpressionEventTopicDivisionEntityRefA reference to another domain entity.ConversationSocialExpressionEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationSocialExpressionEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationSocialExpressionEventTopicLimitGets or Sets namespaceConversationSocialExpressionEventTopicQueueMediaSettingsConversationSocialExpressionEventTopicScoredAgentConversationSocialExpressionEventTopicSocialConversationConversationSocialExpressionEventTopicSocialMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationSocialExpressionEventTopicUriReferenceConversationSocialExpressionEventTopicWrapupDefines the summaries of a conversation.ConversationSummaryThe media type of the conversation.The status of the conversation summary.ConversationSummaryExtractedEntityConversationSummaryFollowupConversationSummaryLabelThe type of the labelConversationSummaryReasonConversationSummaryResolutionConversationSummaryTopicConversationFollowupActionConversationSummaryTopicConversationHeadlineConversationSummaryTopicConversationReasonConversationSummaryTopicConversationResolutionConversationSummaryTopicConversationSummaryConversationSummaryTopicConversationSummaryEventGets or Sets errorTypeGets or Sets mediaTypeGets or Sets messageTypeGets or Sets summarySourceTypeGets or Sets triggerTypeConversationSummaryTopicConversationSummaryParticipantGets or Sets purposeConversationSummaryTopicConversationWrapUpCodeConversationSummaryTopicSummaryExtractedCustomEntityConversationSummaryTopicTriggerSourceGets or Sets sourceOutcomeGets or Sets sourceTypeConversationSummaryTopicVirtualAgentsConversationFollowupActionConversationSummaryTopicVirtualAgentsConversationHeadlineConversationSummaryTopicVirtualAgentsConversationReasonConversationSummaryTopicVirtualAgentsConversationResolutionConversationSummaryTopicVirtualAgentsConversationSummaryConversationSummaryTopicVirtualAgentsConversationSummaryEventGets or Sets errorTypeGets or Sets mediaTypeGets or Sets messageTypeGets or Sets summarySourceTypeGets or Sets triggerTypeConversationSummaryTopicVirtualAgentsConversationSummaryParticipantGets or Sets purposeConversationSummaryTopicVirtualAgentsConversationWrapUpCodeConversationSummaryTopicVirtualAgentsSummaryExtractedCustomEntityConversationSummaryTopicVirtualAgentsTriggerSourceGets or Sets sourceOutcomeGets or Sets sourceTypeConversationSummaryWrapupCodeConversationTagsUpdateConversationThirdPartyActionSuggestionsTopicSuggestedIntentConversationThirdPartyActionSuggestionsTopicSuggestedIntentSlotConversationThirdPartyActionSuggestionsTopicSuggestionContextGets or Sets mediaTypeConversationThirdPartyActionSuggestionsTopicSuggestionFeedbackGets or Sets ratingConversationThirdPartyActionSuggestionsTopicThirdPartyActionSuggestionEventGets or Sets engagementTypeGets or Sets stateGets or Sets triggerTypeConversationThirdPartyActionSuggestionsTopicThirdPartySuggestionConversationThreadingWindowConversationThreadingWindowSettingThe type of messengerConversationUserConversationUserDispositionConversationUtilizationLabelUpdateConversationVideoEventTopicConversationDivisionMembershipConversationVideoEventTopicConversationRoutingDataConversationVideoEventTopicDetailConversationVideoEventTopicDivisionEntityRefA reference to another domain entity.ConversationVideoEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionConversationVideoEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)ConversationVideoEventTopicLimitGets or Sets namespaceConversationVideoEventTopicQueueMediaSettingsConversationVideoEventTopicScoredAgentConversationVideoEventTopicUriReferenceConversationVideoEventTopicVideoConversationConversationVideoEventTopicVideoMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateConversationVideoEventTopicWrapupCopilotLanguage understanding engine type.CopilotActionType of action.CopilotAggregateDataContainerCopilotAggregateQueryClauseBoolean operation to apply to the provided predicatesCopilotAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesCopilotAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredCopilotAggregateQueryResponseCopilotAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsCopilotAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.CopilotAggregationViewType of view you wish to createTarget metric nameCopilotAsyncAggregateQueryResponseCopilotAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsCopilotConditionType of condition.CopilotContextCopilotContextEntityCopilotContextFilterOperator to apply for multiple context values, default: MatchAll.CopilotContextValueType of the context.CopilotContextValueItemCopilotContextValuesCopilotFallbackActionType of action.CopilotNluDomainCopilotNluDomainVersionCopilotRuleCopilotTranscriptionConfigThe Transcription engine for Agent Copilot.CopyAttachmentsRequestCopyBuForecastRequestCopyCapacityPlanRequestCopyDecisionTableRequestUsed to copy a VoicemailMessage to either a User or a GroupCopyWorkPlanCopyWorkPlanBidCopyWorkPlanRotationRequestCoretypeCoretypeListingCoverSheetCreateActivityCodeRequestThe activity code's categoryCreateActivityPlanRequestThe optimization objective of this activity planThe state of this activity planThe type of the activity planCreateAdminTimeOffRequestThe status of this time off requestCreateAgentTimeOffRequestCreateAlternativeShiftTradeRequestThe granularity of alternative shifts to be tradedCreateBenefitAssessmentJobRequestCreateBenefitAssessmentRequestCreateBusinessUnitRequestCreateBusinessUnitSettingsRequestThe start day of week for this business unitCreateCallbackCommandCreateCallbackOnConversationCommandCreateCallbackResponseCreateCallRequestCreateCallResponseCreateCapacityPlanStaffingGroupMetricChangeRequestThe metric which is going to be modified for the selected staffing groupsCreate coaching appointment requestCreateDecisionTableColumnsRequestCreateDecisionTableImportJobRequestHow imported rows are merged with existing rowsCreateDecisionTableRequestCreateDecisionTableRowRequestCreateEmailRequestSpecify OUTBOUND to send an email on behalf of a queue, or INBOUND to create an external conversation.CreateExternalEventsConfigurationRequestCreateGeneralProgramTestPhraseDetectedPhraseCreateGeneralProgramTestPhraseMatchedTranscriptGets or Sets mediaTypeCreateGeneralProgramTestTopicPhraseResultsCreateGeneralProgramTopicsDefinitionsJobGets or Sets stateCreateGuideIndicates how the guide content was generated.CreateGuideVersionDetails for an IntegrationCreateKpiRequestThe type of the Key Performance Indicator.The source of the Key Performance Indicator.CreateManagementUnitApiRequestThe configured first day of the week for scheduling and forecasting purposes.CreateManagementUnitSettingsRequestCreateMetricThe time unit in which the metric should be displayed -- this parameter is ignored when displaying non-time valuesCreateObjectiveThe initial direction to filter onGets or Sets mediaTypesA filter type for topic Ids.CreateOrganizationLinkCreateOutboundMessagingConversationRequestThe messaging address messenger type.CreateOutboundMessagingConversationResponseCreatePerformanceProfileCreatePlanningGroupRequestCreatePredictorRequestCreateQueueRequestThe Last Agent Routing Mode for the queue.The Scoring Method for the queue.The skill evaluation method to use when routing conversations.CreateRecognitionThe context type (optional)The type of the recognitionCreateReprocessJobRequestGets or Sets mediaTypesCreateResponseAssetRequestCreateResponseAssetResponseCreateRoomRequestCreateRoomResponseCreateRoutingSkillCreateScheduledTriggerRequestCreateSecureSessionCreateServiceGoalTemplateCreateShareRequestGets or Sets memberTypeThe share entity typeCreateShareRequestMemberGets or Sets memberTypeCreateShareResponseGets or Sets memberTypeGets or Sets sharedEntityTypeCreateStaffingGroupAllocationCreateStaffingGroupRequestCreateSurveyRequestCreateSurveyResponseGets or Sets statusType of the surveyCreateTimeOffLimitRequestGranularity choice for time off limit.CreateTimeOffPlanBusinessUnitAssociationCreateTimeOffPlanManagementUnitAssociationCreateTimeOffPlanRequestAuto approval rule for the time off plan.CreateTriggerRequestCreateUploadSourceUrlJobRequestCreateUploadSourceUrlJobResponseCreateUserOptional initialized state of the user.CreateUserAssignmentsRequestCreateUtilizationLabelRequestCreateWebChatConversationRequestCreateWebChatConversationResponseCreateWebChatMessageRequestThe purpose of the message within the conversation, such as a standard text entry versus a greeting.CreateWebChatRequestCreateWorkPlanThe length of the period over which the maximum shift start time variance is appliedThis constraint ensures that an agent starts each workday within a user-defined time thresholdCreateWorkPlanActivityCreate work plan bid modelThe type of agent ranking selected for this bidRanking tiebreaker to be usedGets or Sets workPlanFieldsVisibleToAgentsCreateWorkPlanShiftThe day off rule for agents to have next day off or previous day off. used if constrainDayOff = trueCredentialCredentialInfoCredentialInfoCursorListingCredentialInfoListingSpecifies the requirements for a credential that can be provided for configuring an integrationCredentialTypeCriteriaThe comparison operator.CriteriaCategoryInfoA group of logical or a singular criteria used to create a query of executionDataA singular criteria used to query executionData.The id of the criteria to be checked.The operator used to check on the criteria id.Used to retrieve executionData based upon certain criteriaCrossPlatformCallMediaPolicyCrossPlatformChatMediaPolicyCrossPlatformEmailMediaPolicyCrossPlatformMediaPoliciesCrossPlatformMessageMediaPolicyCrossPlatformPolicyCrossPlatformPolicyActionsCrossPlatformPolicyCreateCrossPlatformPolicyUpdateCsvJobRequestCsvJobResponseCsvMappingEntryCsvSettingsCsvUploadDetailsResponseCsvUploadPreviewResponseCsvUploadRequestCsvUploadResponseCtaButtonStylePropertiesText alignment.CurrentUserScheduleRequestBodyCurrentUserTimeOffIntegrationStatusRequestCursorContactListingCursorExternalSourceListingCursorNoteListingCursorOrganizationListingCursorRelationshipListingCursorsCustomAttributesCustomAttributesBulkUpdateResponseCustomAttributesBulkUpdateResponseMapCustomAttributesIdResponseCustomAttributesListingCustomAttributesPatchRequestCustomAttributesUpdateRequestCustomerCustomerEndDetailEventTopicCustomerEndEventGets or Sets directionGets or Sets disconnectTypeGets or Sets mediaTypeGets or Sets messageTypeCustomerIntentCustomerIntentAssignmentListingCustomerIntentAssignmentRequestType of source of assignmentCustomerIntentAssignmentResponseCustomerIntentListingCustomerIntentPatchCustomerIntentReferenceCustomerIntentResponseCustomerInteractionCenterGets or Sets nameIdentifierFormatGets or Sets ssoBindingCustomerSourceIntentCustomerSourceIntentListingCustomerStartDetailEventTopicCustomerStartEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeCustomerStartDetailEventTopicJourneyContextCustomEventAttributeCustomEventAttributeListThe localization settings for homescreen and push notificationCustomProviderGets or Sets nameIdentifierFormatGets or Sets ssoBindingCustomSmtpServerRequestDailyDailyPossibleShiftDay of the shiftDashboardConfigurationThe layout type of the dashboardDashboardConfigurationBulkRequestDashboardConfigurationListingDashboardConfigurationQueryRequestThe order in which response will be sortedDashboardsSharedWithDashboardUserThe state of the userDashboardUserListingDataActionDataActionConditionPredicateThe operation with which to evaluate this conditionDataActionConditionSettingsDataActionContactColumnFieldMappingDataAvailabilityResponseDataExtractionFileSchemaDataExtractionFileSchemaListingDataExtractionFileUrlDataExtractionFileUrlListingDataIngestionRuleCriteriaThe effective platform for the data ingestion rule.DataIngestionRuleResponseThe status of the data ingestion rule.DataIngestionRuleResponseEntityListingDataIngestionRulesMetadataDataIngestionRuleStatusPatchRequestThe status of the data ingestion rule.DataRangeDataSchemaGets or Sets appliesToDataSchemaListingDataSchemaRefContains a metadata representation for a JSON schema stored in DataTables along with an optional field for the schema itselfState information for an export job of rows from a datatableThe status of the export jobDataTableImportEntityListingState information for an import job of rows to a datatableThe indication of whether the processing should remove rows that don't appear in the import fileThe status of the import jobDataTableRowEntityListingDataTablesDomainEntityListingDatePickerDatePickerAvailableDateTimeDateRangeDateRangeWithOptionalEndDayOfWeekMinimumsGets or Sets daysOfWeekDecisionTableMust provide a valid value for exactly one of the fields in this class.A default special value enum for this column.DecisionTableColumnsDecisionTableContractDecisionTableExecutionRequestDecisionTableExecutionResponseDecisionTableExportJobThe type of export that was performed.The format of the exported file.Current status of the export job.Error details when a decision table export job failsDecisionTableExportJobListingDecisionTableExportJobRequestThe type of export to perform.The format of the exported file.State of a decision table row import jobWhether rows are appended to existing rows or rows are replacedCurrent status of the import jobError details when a decision table import job failsDecisionTableImportJobListingProgress metrics for a decision table import jobDecisionTableInputColumnDecisionTableInputColumnExpressionA comparator used to join the left and right sides of a logical condition.DecisionTableInputColumnRequestValidation error for a decision table import or export job (e.g. import file row or header, export division checks)DecisionTableListingDecisionTableOutputColumnDecisionTableOutputColumnRequestDecisionTableRowDecisionTableRowEntityRefDecisionTableRowExecutionOutputDecisionTableRowListingDecisionTableRowParameterValueDecisionTableVersionCurrent status of this decision table versionDecisionTableVersionEntityDecisionTableVersionListingDefaultAnswerDefaultAnswersToDefaultGreetingListGets or Sets ownerTypeDefaultObjectiveThe initial direction to filter onGets or Sets mediaTypesA filter type for topic Ids.DefinitionDeletableUserReferenceDeleteProgramResponseDeleteRetentionDependencyGets or Sets typeDependencyObjectGets or Sets typeDependencyObjectEntityListingDependencyStatusGets or Sets statusDependencyTypeDependencyTypeEntityListingDeploymentIdentityResolutionConfigDeploymentPingDeploymentWebActionAction media type used to deliver the action.DestinationDetailDetectedDialogActDetectedIntentDetectedNamedEntityDetectedNamedEntityValueDevelopment Activity objectModule archive typeThe status of the activityThe type of activityDevelopmentActivityAggregateParamGets or Sets groupByGets or Sets metricsDevelopmentActivityAggregateQueryRequestClauseThe logic used to combine the predicatesDevelopmentActivityAggregateQueryRequestFilterThe logic used to combine the clausesDevelopmentActivityAggregateQueryRequestPredicateEach predicates specifies a dimension.DevelopmentActivityAggregateQueryResponseDataDevelopmentActivityAggregateQueryResponseGroupedDataDevelopmentActivityAggregateQueryResponseMetricThe metric this applies toDevelopmentActivityAggregateQueryResponseStatisticsDevelopmentActivityAggregateResponseDevelopmentActivityListingDeviceDevice category.DiagnosticsSettingsDialerActionAdditional type specification for this DialerAction.The type of this DialerAction.Specifies how a contact attribute should be updated.DialerAttemptLimitsConfigChangeAttemptLimitsAfter how long the number of attempts will be set back to 0DialerAttemptLimitsConfigChangeObjectDialerAttemptLimitsConfigChangeRecallEntryDialerCallabletimesetConfigChangeCallableTimeDialerCallabletimesetConfigChangeCallableTimeSetDialerCallabletimesetConfigChangeObjectDialerCallabletimesetConfigChangeTimeSlotDialerCampaignConfigChangeCampaignGets or Sets campaignStatusdialing mode of the campaigninformation determining the order in which the contacts will be dialedGets or Sets directionDialerCampaignConfigChangeObjectDialerCampaignConfigChangePhoneColumnDialerCampaignConfigChangeRestErrorDetailA UriReference for a resourceDialerCampaignProgressEventCampaignProgressDialerCampaignProgressEventObjectA UriReference for a resourceDialerCampaignRuleConfigChangeCampaignRuleDialerCampaignRuleConfigChangeCampaignRuleActionThe type of this actionthe campaign/sequence entities that this action acts onDialerCampaignRuleConfigChangeCampaignRuleConditionThe type of this conditionDialerCampaignRuleConfigChangeCampaignRuleEntitiesDialerCampaignRuleConfigChangeObjectDialerCampaignRuleConfigChangeUriReferenceDialerCampaignScheduleConfigChangeAlterationGets or Sets typeDialerCampaignScheduleConfigChangeCampaignScheduleDialerCampaignScheduleConfigChangeObjectthe schedule patternGets or Sets typethe schedule rangeGets or Sets typeDialerCampaignScheduleConfigChangeScheduleIntervalDialerCampaignScheduleConfigChangeScheduleRecurrenceA UriReference for a resourceDialerCampaignSkillCombinationStatsEventCampaignSkillCombinationStatsDialerCampaignSkillCombinationStatsEventSkillCombinationDetailNotificationA UriReference for a resourceDialerContactDialerContactIdDialerContactlistConfigChangeContactListDialerContactlistConfigChangeContactPhoneNumberColumnDialerContactlistConfigChangeEmailColumnDialerContactlistConfigChangeImportStatuscurrent status of the importDialerContactlistConfigChangeObjectA UriReference for a resourceDialerContactlistfilterConfigChangeContactListFilterContact list filter typeDialerContactlistfilterConfigChangeFilterClauseContact list filter typeDialerContactlistfilterConfigChangeFilterPredicateWhether a contact column is numeric or alphabeticThe comparison operatorFilterRange is one of the attributes of a FilterPredicateDialerContactlistfilterConfigChangeObjectA UriReference for a resourceDialerDnclistConfigChangeDncListGets or Sets contactMethodthe type of dnc list being created, rds (csv file), gryphon, or dnc.comDialerDnclistConfigChangeImportStatuscurrent status of the importDialerDnclistConfigChangeObjectA UriReference for a resourceDialerEventEntityListingThe time interval to place outbound callsThe time interval to place outbound callsThe settings for automatic time zone mappingDialerOutboundSettingsConfigChangeCallableWindowDialerOutboundSettingsConfigChangeOutboundSettingsThe denominator to be used in determining the compliance abandon rateDialerPreviewDialerResponsesetConfigChangeObjectDialerResponsesetConfigChangeReactionGets or Sets reactionTypeDialerResponsesetConfigChangeResponseSetDialerRuleThe category of the rule.DialerRulesetConfigChangeActionDialerRulesetConfigChangeConditionAn operation type for condition evaluationDetermines the type of the property associated with the conditionDetermines the type of the value associated with the conditionDialerRulesetConfigChangeContactColumnToDataActionFieldMappingDialerRulesetConfigChangeDataActionConditionPredicateThe operation with which to evaluate this conditionDialerRulesetConfigChangeObjectDialerRulesetConfigChangeRuleThe category of the ruleDialerRulesetConfigChangeRuleSetA UriReference for a resourceDialerSequenceConfigChangeCampaignSequenceGets or Sets statusDialerSequenceConfigChangeObjectDialerSequenceConfigChangeUriReferenceDialerSequenceScheduleConfigChangeAlterationGets or Sets typeDialerSequenceScheduleConfigChangeObjectthe schedule patternGets or Sets typethe schedule rangeGets or Sets typeDialerSequenceScheduleConfigChangeScheduleIntervalDialerSequenceScheduleConfigChangeScheduleRecurrenceDialerSequenceScheduleConfigChangeSequenceScheduleA UriReference for a resourceDialerWrapupcodemappingConfigChangeWrapUpCodeMappingGets or Sets defaultSetDialogflowAgentDialogflowAgentSummaryDialogflowAgentSummaryEntityListingDialogflowCXAgentDialogflowCXAgentSummaryDialogflowCXAgentSummaryEntityListingDialogflowCXEnvironmentDialogflowCXProjectDialogflowIntentDialogflowParameterDialogflowProjectDictionaryFeedbackThe source of the given dictionary feedbackThe status of the dictionary feedback.The transcription engine for the dictionary feedback.DictionaryFeedbackEntityListingDictionaryFeedbackExamplePhraseThe source of the given Example PhraseDIDGets or Sets ownerTypeIndicates if the resource is active, inactive, or deleted.DIDEntityListingRepresents an unassigned or assigned DID in a DID Pool.The type of the entity that owns this DID.DIDNumberEntityListingDIDPoolThe provider for this DID poolIndicates if the resource is active, inactive, or deleted.DIDPoolEntityListingDigitalActionDigitalConditionDigitalDataActionConditionPredicateThe operation with which to evaluate this conditionDigitalRuleThe category of the rule.DigitalRuleSetDigitalRuleSetEntityListingDigitLengthDigitsDirectoryUserDevicesListingDirectRoutingDirectRoutingMediaSettingsDisableSiteConnectionsRequestDisallowedEntityLearningAssignmentItemDisallowedEntityLearningAssignmentReferenceDisaster Recovery all numbers routing request bodyDisconnectReasonDisconnect reason protocol type.DispositionDispositionAmdTimeoutDispositionParametersDispositionSilentCallTimeoutDivisionDivisionedDomainEntityRefDivisionEntityRefDivisionReferenceDivsPermittedEntityListingRepresents the DMARC verification result for an email domainThe DMARC policy that was detected in the associated DNS record, if one is presentThe DMARC status of this domainDncListThe contact method.The type of the DncList.DncListCreateThe contact method.The type of the DncList.DncListDivisionViewThe contact method.The type of the DncList.DncListDivisionViewListingDnclistDownloadReadyExportUriDnclistDownloadReadyObjectDncListEntityListingDnclistImportStatusImportStatuscurrent status of the importDnclistImportStatusObjectDNCListUploadUrlRequestDncPatchCustomExclusionColumnsRequestThe action to performDncPatchEmailsRequestThe action to performDncPatchPhoneNumbersRequestThe action to performDncPatchWhatsAppNumbersRequestThe action to performDnsRecordEntrythe current status of the related verification processDocumentGets or Sets sharingStatusGets or Sets systemTypeGets or Sets uploadMethodDocumentationResultDocumentationSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeDocumentationSearchRequestThe sort order for resultsDocumentationSearchResponseDocumentationV2SearchAggregationGets or Sets orderThe type of aggregation to performDocumentationV2SearchCriteriaHow to apply this search criteria against other criteriaGets or Sets typeDocumentationV2SearchRequestThe sort order for resultsDocumentAttributeDocumentBodyDocumentBodyBlockThe type of the block for the body.DocumentBodyBlockWithHighlightThe type of the block for the body.DocumentBodyImageDocumentBodyImagePropertiesThe align property for the image.DocumentBodyListDocumentBodyListBlockThe type of the list block.DocumentBodyListBlockPropertiesThe type of icon for the ordered list.The type of icon for the unordered list.DocumentBodyListBlockWithHighlightThe type of the list block.DocumentBodyListItemPropertiesThe align type for the list item.The font size for the list item.The font type for the list item.The type of icon for the ordered list.The type of icon for the unordered list.DocumentBodyListWithHighlightDocumentBodyParagraphDocumentBodyParagraphPropertiesThe align type for the paragraph.The font size for the paragraph.The font type for the paragraph.DocumentBodyParagraphWithHighlightDocumentBodyRequestDocumentBodyResponseDocumentBodyTableDocumentBodyTableCaptionBlockDocumentBodyTableCaptionItemThe type of the caption item.DocumentBodyTableCellBlockDocumentBodyTableCellBlockPropertiesThe border style for the table cell.The type of the table cell.The horizontal alignment for the table cell.The scope for the table cell.The vertical alignment for the table cell.DocumentBodyTableCellBlockWithHighlightDocumentBodyTablePropertiesThe alignment for the table.The border style for the table.DocumentBodyTableRowBlockDocumentBodyTableRowBlockPropertiesThe alignment for the table row.The border style for the table row.The type of the table row.DocumentBodyTableRowBlockWithHighlightDocumentBodyTableWithHighlightDocumentBodyVideoDocumentBodyVideoPropertiesThe align type for the video.DocumentBodyWithHighlightDocumentChunkBlockDocumentChunkReferenceDocumentContentBlockThe type of the paragraph block.DocumentContentBlockWithHighlightThe type of the paragraph block.DocumentContentHighlightIndexDocumentElementLengthThe unit of length.DocumentEntityListingDocumentListContentBlockThe type of the list block.DocumentListContentBlockWithHighlightThe type of the list block.DocumentQuerySpecifies how the filter clauses will be applied together.DocumentQueryClauseSpecifies how the predicates will be applied together.DocumentQueryIntervalSpecifies the date field to be used for date and time range.DocumentQueryPredicateGets or Sets fieldsSpecifies the matching criteria between the fields and values.DocumentReferenceDocumentTableContentBlockThe type of the block for the table cell.DocumentTableContentBlockWithHighlightThe type of the block for the table cell.DocumentTextGets or Sets marksDocumentTextPropertiesThe font size for the text.DocumentThumbnailDocumentUpdateDocumentUploadDocumentVariationAnswerDocumentVariationContextDocumentVariationQueryChunkBlockDocumentVariationRequestDocumentVariationResponseDocumentVariationResponseListingDocumentVariationSearchChunkBlockDomainCapabilitiesA certificate authority represents an organization that has issued a digital certificate for making secure connections with an edge device.Gets or Sets servicesIndicates if the resource is active, inactive, or deleted.The certificate authorities type.DomainEdgeSoftwareUpdateDtoGets or Sets statusDomainEdgeSoftwareVersionDtoDomainEdgeSoftwareVersionDtoEntityListingDomainEntityDomainEntityListingDomainEntityListingEvaluationFormDomainEntityListingQueryResultDomainEntityListingSurveyFormDomainEntityRefDomainLogicalInterfaceGets or Sets currentStateThe type of this network interface.Indicates if the resource is active, inactive, or deleted.DomainNetworkAddressThe address family for this address.The type of address.DomainNetworkCommandResponseDomainNetworkRouteThe address family for this route.DomainOrganizationProductDomainOrganizationRoleDomainOrganizationRoleCreateDomainOrganizationRoleUpdateDomainOrgRoleDifferenceDomainPermissionDomainPermissionCollectionDomainPermissionPolicyDomainPhysicalCapabilitiesDomainPhysicalInterfaceIndicates if the resource is active, inactive, or deleted.DomainResourceConditionNodeGets or Sets conjunctionGets or Sets operatorDomainResourceConditionValueGets or Sets typeDomainRoleThe domain list settings.DoNotSendActionSettingsDownloadResponseGets or Sets stateDownloadServiceRequestDraftDraftIntentsDraftListingDraftManipulationRequestThe kind of draft that as to be treated.DraftRequestDraftTopicRequestDraftTopicsValidation resultsDurationConditionGets or Sets durationModeGets or Sets durationTargetDynamicContactQueueingSettingsDynamicGroupDefinitionDynamicGroupLanguageSkillConditionComparator that will be applied to the proficiencyDynamicGroupQueryDynamicGroupQueryPreviewDynamicGroupRoutingSkillConditionComparator that will be applied to the proficiencyDynamicGroupSkillConditionOperator that will be applied to the conditionsDynamicLineBalancingSettingsDynamicLineBalancingSettingsPatchRequestDynamicUtilizationDynamicUtilizationRuleEdgeThe current state of the Edge's call draining process before it can be safely rebooted or updated.The type of certificate used to communicate with edge-proxy.Gets or Sets edgeDeploymentTypeGets or Sets onlineStatusIndicates if the resource is active, inactive, or deleted.The current status of the Edge.EdgeAutoUpdateConfigEdgeChangeTopicEdgeGets or Sets onlineStatusEdgeConnectionInfoEdgeEntityListingEdgeGroupIndicates if the resource is active, inactive, or deleted.EdgeGroupEntityListingEdgeInterfaceGets or Sets lineTypesEdgeLogicalInterfacesChangeTopicDomainLogicalInterfaceChangeEdgeLogicalInterfacesChangeTopicErrorInfoEdgeLogsJobIndicates if the resource is active, inactive, or deleted.EdgeLogsJobFileIndicates if the resource is active, inactive, or deleted.The status of the upload of this file from the Edge to the cloud.EdgeLogsJobRequestEdgeLogsJobResponseIndicates if the resource is active, inactive, or deleted.EdgeLogsJobUploadRequestEdgeMetricsEdgeMetricsDiskEdgeMetricsMemoryEdgeMetricsNetworkEdgeMetricsProcessorEdgeMetricsSubsystemEdgeMetricsTopicEdgeMetricDiskEdgeMetricsTopicEdgeMetricMemoryEdgeMetricsTopicEdgeMetricNetworksEdgeMetricsTopicEdgeMetricProcessorEdgeMetricsTopicEdgeMetricsEdgeMetricsTopicEdgeMetricSubsystemEdgeMetricsTopicEdgeMetricSubsystemMediaEdgeMetricsTopicUriReferenceEdgeNetworkDiagnosticEdgeNetworkDiagnosticRequestEdgeNetworkDiagnosticResponseEdgeRebootParametersEdgeServiceStateRequestEdgeSoftwareUpdateTopicDomainEdgeSoftwareUpdateGets or Sets statusEdgeTrunkBaseIndicates if the resource is active, inactive, or deleted.The type of this trunk base.EdgeVersionInformationEdgeVersionReportEducationEffective Configuration for an ClientApp.EmailThe direction of the emailSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.EmailAddressEmailAttachmentEmailBeginTransmittingEventEmailCampaignScheduleEmailCampaignScheduleConfigChangeAlterationGets or Sets typeEmailCampaignScheduleConfigChangeEmailCampaignScheduleEmailCampaignScheduleConfigChangeObjectthe schedule patternGets or Sets typethe schedule rangeGets or Sets typeEmailCampaignScheduleConfigChangeScheduleIntervalEmailCampaignScheduleConfigChangeScheduleRecurrenceA UriReference for a resourceEmailCampaignScheduleEntityListingEmailColumnEmailCommunicationAnsweredEventEmailCommunicationDispositionAppliedEventEmailCommunicationEndedEventIndicates how this communication was ended.EmailCommunicationSentMessageEventEmailConfigEmailConversationEmailConversationEntityListingEmailEndTransferEventIndicates whether the transfer completed successfully, was cancelled, or failed for some reason.EmailErrorInfoEmailExternalEstablishedEventEmailFlowEstablishedEventEmailHoldUpdatedEventEmailInitialConfigurationEmailMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The participant's state.EmailMediaPolicyEmailMediaPolicyConditionsGets or Sets customerParticipationEmailMediaSettingsEmailMessageThe type of draft that need to be treated.The state of the current draft.EmailMessagePreviewThe type of draft that need to be treated.The state of the current draft.EmailMessagePreviewListingEmailMessageReplyEmailOutboundDomainResultGets or Sets senderStatusGets or Sets senderTypeEmailProgressTransferEventEmailRoutingEstablishedEventEmailRoutingTransferEventIndicates the desired type of transfer.Email routing settings.EmailSettingEntityListingEmail Setting reference for email routing settingsEmailSettingsEmailSetupEmailsSettingsEmailSummaryGenerationConfigEmailSummarySettingsEntityEmailThreadingSettingsEmailUserEstablishedEventEmailUserTransferEventIndicates the desired type of transfer.EmbeddedIntegrationAn emergency flow associates a call flow to use in an emergency with the ivr(s) to route to it.A group of emergency call flows to use in an emergency.Indicates if the resource is active, inactive, or deleted.A group of call flows.EmergencyGroupDivisionViewEntityListingEmergencyGroupListingEmergencyLocationsourceEmpathyScoreEmployeePerformanceExternalMetricsDefinitionExternalMetricsDefinitionGets or Sets defaultObjectiveTypeGets or Sets unitEmployerInfoEmptyEncryptionKeyKey type used in this configurationEncryptionKeyEntityListingEndConsultTransferEventEndpointIndicates if the resource is active, inactive, or deleted.EndTransferEventIndicates whether the transfer completed successfully, was cancelled, or failed for some reason.EngagementRequestRepresents the engagements made by the agent in response to the generated summaryRepresents the visibility of summaryEngineIntegrationEnrichFieldRuleThe behavior for how to combine data from the request body and the database.The behavior for how to combine items in array field from the request body and the database.EnrichFieldRulesDefault behavior for combining data from the submitted request with any entity found in the database.Default behavior for combining items in array field from the submitted request with any array entity found in the database.EntityEntityChangeEntityListingEntityReferenceEntityTypeCriteriaThe entity to match the pattern against.The comparison operator.ErrorBodyErrorDetailsErrorInfoEscalationRuleRequestThe status of the escalation rule.EscalationRuleResponseThe status of the escalation rule.EscalationTargetDefines the destination of the escalation.SourceIntegration means use the SocialMedia Source Integration as the destination.OverrideIntegration means the set integration will be used regardless of the source.Defines the target that the message will be escalated to.EstimateAvailableFullDayTimeOffRequestEstimateAvailableFullDayTimeOffResponseThe override date type, if the requested day is an override dateEstimateAvailablePartialDayTimeOffRequestEstimateAvailablePartialDayTimeOffResponseThe override date type, if the partial day request overlaps with an override dateEstimateAvailableTimeOffRequestEstimateAvailableTimeOffResponseEstimatedWaitTimePredictionsEstimateJobAsyncResponseEvaluatedShiftTradeResponseItemEvaluateShiftTradeListJobRequestEvaluateShiftTradeListJobResponseItemEvaluationGets or Sets mediaTypeThe type of resource.Gets or Sets statusEvaluationAggregateDataContainerEvaluationAggregateQueryClauseBoolean operation to apply to the provided predicatesEvaluationAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesEvaluationAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredEvaluationAggregateQueryResponseEvaluationAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsEvaluationAggregationQueryMeDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsEvaluationAggregationViewType of view you wish to createTarget metric nameEvaluationAssignmentEvaluationAsyncAggregateQueryResponseEvaluationAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsEvaluationCreateBodyGets or Sets resourceTypeGets or Sets statusEvaluationCreateCalibrationEvaluationCreateConversationEvaluationCreateEvalFormEvaluationCreateQueueEvaluationCreateUserEvaluationDetailQueryClauseBoolean operation to apply to the provided predicatesEvaluationDetailQueryFilterBoolean operation to apply to the provided predicates and clausesEvaluationDetailQueryPredicateLeft hand side for dimension predicatesLeft hand side for metric predicatesOptional operator, default is matchesOptional type, can usually be inferredEvaluationEntityListingEvaluationFormEvaluationFormAndScoringSetEvaluationFormResponseMode for evaluation form weightEvaluationFormResponseEntityListingEvaluationFormSearchResponseMode for evaluation form weightEvaluationQualityV2TopicCalibrationEvaluationQualityV2TopicEvaluationReferenceEvaluationQualityV2TopicEvaluationScoringSetEvaluationQualityV2TopicEvaluationSourceEvaluationQualityV2TopicEvaluationV2Gets or Sets previousStatusGets or Sets statusEvaluationQualityV2TopicUserEvaluationQuestionFocus setting for automated scoringGets or Sets typeEvaluationQuestionGroupEvaluationQuestionGroupScoreEvaluationQuestionScoreEvaluationReferenceEvaluationResponseGets or Sets mediaTypeThe type of resource.Gets or Sets statusEvaluationScoringSetEvaluationSearchAggregationBucketEvaluationSearchAggregationDTOThe field to aggregate on.ALLOWED FIELDS BY AGGREGATION TYPE:TERM/COUNT: evaluationStatus, aiScoringFailureType, questionAiAnswerFailureType,TERM: formId, formIdReleased, contextId, questionGroupId, questionId, questionAnswerId, released, questionGroupMarkedNA, questionMarkedNA, questionAiScored, questionEaScored,SUM/AVERAGE/STATS/RANGE: totalScore, totalCriticalScore, questionGroupScorePercentage,criticalQuestionGroupScorePercentage, questionScore,SUM: disputeCount, rescoreCount, eaSuggestionCount, eaAcceptedSuggestionCount,aiSuggestionCount, aiAcceptedSuggestionCount,DATE_HISTOGRAM: conversationDate, createdDate, submittedDate, releaseDateThe Type of Aggregation to PerformEvaluationSearchAggregationResponseEvaluationSearchCriteriaDTOField name to search againstHow to apply this search criteria against other criteriaThe type of query Operation to PerformEvaluationSearchItemResponseGets or Sets mediaTypeThe type of resource.Gets or Sets statusEvaluationSearchRequestDTOThe field in the resource that you want to sort the results by.The sort order for results.EvaluationSearchResponseEvaluationSearchSubAggregationDTOThe field to aggregate on.ALLOWED FIELDS BY AGGREGATION TYPE:TERM/COUNT: evaluationStatus, aiScoringFailureType, questionAiAnswerFailureType,TERM: formId, formIdReleased, contextId, questionGroupId, questionId, questionAnswerId, released, questionGroupMarkedNA, questionMarkedNA, questionAiScored, questionEaScored,SUM/AVERAGE/STATS/RANGE: totalScore, totalCriticalScore, questionGroupScorePercentage,criticalQuestionGroupScorePercentage, questionScore,SUM: disputeCount, rescoreCount, eaSuggestionCount, eaAcceptedSuggestionCount,aiSuggestionCount, aiAcceptedSuggestionCount,DATE_HISTOGRAM: conversationDate, createdDate, submittedDate, releaseDateThe Type of Aggregation to PerformEvaluationSettingsEvaluationSettingsAssigneeThe assignee type.EvaluationSourceType of the evaluation source.EvaluationVersionEvaluatorActivityEvaluatorActivityEntityListingEventEventActionThe media type used to deliver the action (e.g. email, webhook).Current state of the action (e.g. qualified, succeeded, errored).EventAggregatesQueryRequestEventAggregatesResponseEventConditionThe comparison operator.The stream type for which this condition can be satisfied.EventDefinitionEventDefinitionAggregatesEventDefinitionListingEventErrorEventListingEventLogGets or Sets categoryGets or Sets levelEventMessageGets or Sets codeEventQueryRequestOrder of results.EventQueryResponseEventSessionEventSettingExecuteRecordingJobsQueryThe desired state for the job to be set to.Represents an individual result of an execution data lookupExecutionDataFlowSettingsResponseExecutionDataGlobalSettingsResponseUsed to retrieve a set of executionData history by the respective idsExecutionDataSettingsRequestDetails about a Web DeploymentThe current status of the deploymentExpandableWebDeploymentEntityListingExpansionCriteriumGets or Sets typeExpiredEdgeListingExportDetailsThe export type for the flow.Creating an exported script via Download ServiceExportScriptResponseExportUriExtensionGets or Sets ownerTypeIndicates if the resource is active, inactive, or deleted.ExtensionEntityListingExtensionPoolIndicates if the resource is active, inactive, or deleted.ExtensionPoolDivisionViewExtensionPoolDivisionViewEntityListingExtensionPoolEntityListingExternalContactThe type of contactExternalContactReferenceExternalContactsContactChangedTopicAppleOpaqueIdExternalContactsContactChangedTopicContactGets or Sets typeExternalContactsContactChangedTopicContactAddressExternalContactsContactChangedTopicDataSchemaExternalContactsContactChangedTopicDivisionExternalContactsContactChangedTopicExternalIdExternalContactsContactChangedTopicExternalOrganizationExternalContactsContactChangedTopicExternalSourceExternalContactsContactChangedTopicFacebookIdExternalContactsContactChangedTopicFacebookScopedIdExternalContactsContactChangedTopicInstagramIdExternalContactsContactChangedTopicInstagramScopedIdExternalContactsContactChangedTopicLineIdExternalContactsContactChangedTopicLineUserIdExternalContactsContactChangedTopicMergeOperationExternalContactsContactChangedTopicObjectExternalContactsContactChangedTopicPhoneNumberExternalContactsContactChangedTopicTickerExternalContactsContactChangedTopicTwitterIdExternalContactsContactChangedTopicWhatsAppIdExternalContactsContactNoteChangedTopicDivisionExternalContactsContactNoteChangedTopicNoteGets or Sets entityTypeExternalContactsContactNoteChangedTopicUserExternalContactsEntityExternalContactsOrganizationChangedTopicContactAddressExternalContactsOrganizationChangedTopicDivisionExternalContactsOrganizationChangedTopicExternalOrganizationExternalContactsOrganizationChangedTopicObjectExternalContactsOrganizationChangedTopicPhoneNumberExternalContactsOrganizationChangedTopicTickerExternalContactsOrganizationChangedTopicTwitterIdExternalContactsOrganizationNoteChangedTopicDivisionExternalContactsOrganizationNoteChangedTopicNoteGets or Sets entityTypeExternalContactsOrganizationNoteChangedTopicUserExternalContactsPatchRequestExternalContactsRelationshipChangedTopicContactAddressExternalContactsRelationshipChangedTopicDivisionExternalContactsRelationshipChangedTopicExternalOrganizationExternalContactsRelationshipChangedTopicObjectExternalContactsRelationshipChangedTopicPhoneNumberExternalContactsRelationshipChangedTopicRelationshipExternalContactsRelationshipChangedTopicTickerExternalContactsRelationshipChangedTopicTwitterIdExternalContactsRelationshipChangedTopicUserExternalContactsSettingsExternalContactsUnresolvedContactChangedTopicAppleOpaqueIdExternalContactsUnresolvedContactChangedTopicContactGets or Sets typeExternalContactsUnresolvedContactChangedTopicContactAddressExternalContactsUnresolvedContactChangedTopicDataSchemaExternalContactsUnresolvedContactChangedTopicDivisionExternalContactsUnresolvedContactChangedTopicExternalIdExternalContactsUnresolvedContactChangedTopicExternalOrganizationExternalContactsUnresolvedContactChangedTopicExternalSourceExternalContactsUnresolvedContactChangedTopicFacebookIdExternalContactsUnresolvedContactChangedTopicFacebookScopedIdExternalContactsUnresolvedContactChangedTopicInstagramIdExternalContactsUnresolvedContactChangedTopicInstagramScopedIdExternalContactsUnresolvedContactChangedTopicLineIdExternalContactsUnresolvedContactChangedTopicLineUserIdExternalContactsUnresolvedContactChangedTopicMergeOperationExternalContactsUnresolvedContactChangedTopicObjectExternalContactsUnresolvedContactChangedTopicPhoneNumberExternalContactsUnresolvedContactChangedTopicTickerExternalContactsUnresolvedContactChangedTopicTwitterIdExternalContactsUnresolvedContactChangedTopicWhatsAppIdDescribes a link to a record in an external system that contributed data to a Relate recordThe platform that was the source of the data.ExternalEstablishedEventExternalEventA change in an external event definitionThe category of the changeThe status of the changeResponse for getting changes in external event definitionsExternalEventExternalIdExternalEventIdentifiersExternalEventsConfigurationExternalEventsConfigurationListingExternalEventsRequestExternalEventsResponseSummary of an external event definitionThe activation status of the external eventThe system status of the external eventExternalIdExternalMetricDataItemThe type of the metric data.ExternalMetricDataProcessedItemThe type of the metric data.ExternalMetricDataUnprocessedItemThe type of the metric data.ExternalMetricDataWriteRequestExternal metric data write responseExternalMetricDefinitionThe default objective type of the External Metric DefinitionThe unit of the External Metric DefinitionExternalMetricDefinitionCreateRequestThe default objective type of the External Metric DefinitionThe unit of the External Metric DefinitionExternalMetricDefinitionListingExternalMetricDefinitionUpdateRequestThe default objective type of the External Metric DefinitionExternalOrganizationExternalOrganizationEnrichRequestThe action that should be taken based on any External Organization found by `matchingIdentifiers`.ExternalOrganizationIdentifierThe type of this identifierExternalOrganizationIdentifierClaimRequestThe operation to perform claim/releaseExternalOrganizationIdentifierListingExternalOrganizationListingExternalOrganizationTrustorLinkExternalPageMetadataExternalSegmentThe external system where the segment originates from.ExternalSourceFabricTagFacebookAppCredentialsFacebookDataIngestionRuleRequestFacebookDataIngestionRuleResponseThe status of the data ingestion rule.FacebookDataIngestionRuleVersionResponseThe status of the data ingestion rule.FacebookDataIngestionRuleVersionResponseEntityListingUser information for a Facebook user interacting with a page or appFacebookIdentityResolutionConfigFacebookIntegrationStatus of asynchronous create operationFacebookIntegrationEntityListingFacebookIntegrationRequestFacebookIntegrationUpdateRequestFacebook Permissions ModelFacebook permission typeFacebookPermissionEntityListingScoped ID for a Facebook user interacting with a page or appFacetFacetEntryGets or Sets termTypeFacetKeyAttributeFacetStatisticsFacetTermFailedObjectFailedRecordingEntityListingFallbackFaqFaxConfigFaxDocumentFaxDocumentEntityListingFaxSendRequestThe content type that is going to be uploaded.FaxSendResponseGets or Sets uploadMethodTypeFaxStatusFaxSummaryFaxTopicFaxDataV2FaxTopicLockDataFaxTopicUserDataFaxTopicWorkspaceDataFeatureStateFeatureSupportLevel of support for a feature.FeedbackFeedback relevance.FeedbackAddRequestAgent’s rating for the system-generated summary.FeedbackUpdateRequestAgent’s rating for the system-generated summary.FieldConfigGets or Sets entityTypeFieldConfigsFieldListFileSpecificationTemplateKind of delimiterFile formatFileSpecificationTemplateEntityListingFileUploadModeGets or Sets fileTypesFile upload settings for messengerFilterFilterPreviewResponseFixedAvailabilityGets or Sets daysOfWeekJSON schema that defines the transformed result that will be sent back to the caller.FlowGets or Sets compatibleFlowTypesGets or Sets typeFlowActivityDataFlowActivityEntityDataActive routing methodThe direction of the communicationThe type of this flowThe session media typeActivity metricGets or Sets requestedRoutingsComplete routing methodFlowActivityMetricValueMetricFlowActivityQueryGets or Sets groupBySort the result set in ascending/descending order.FlowActivityQueryClauseBoolean operation to apply to the provided predicatesFlowActivityQueryFilterBoolean operation to apply to the provided predicates and clausesFlowActivityQueryMetricThe requested metricFlowActivityQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredFlowActivityResponseDimension that is used as an entityIdFlowActivityScoredAgentFlowAggregateDataContainerFlowAggregateQueryClauseBoolean operation to apply to the provided predicatesFlowAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesFlowAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredFlowAggregateQueryResponseFlowAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsFlowAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.FlowAggregationViewType of view you wish to createTarget metric nameFlowAsyncAggregateQueryResponseFlowAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsThis is a set of enabled characteristics for the loglevelFlowDiagnosticInfoFlowDivisionViewGets or Sets typeFlowDivisionViewEntityListingFlowEndDetailEventTopicFlowEndEventGets or Sets directionGets or Sets disconnectTypeGets or Sets exitReasonGets or Sets flowTypeGets or Sets mediaTypeGets or Sets messageTypeGets or Sets transferTypeFlowEntityListingFlowExecutionAggregateDataContainerFlowExecutionAggregateQueryClauseBoolean operation to apply to the provided predicatesFlowExecutionAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesFlowExecutionAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredFlowExecutionAggregateQueryResponseFlowExecutionAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsFlowExecutionAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.FlowExecutionAggregationViewType of view you wish to createTarget metric nameFlowExecutionAsyncAggregateQueryResponseFlowExecutionAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsThis is the metadata of an executionData entry for a flow.The type of flow.Parameters for launching a flow.Response object from launching a flow.FlowHealthFlowHealthErrorInfoFlowHealthIntentLanguage provided for this intent's health.FlowHealthIntentInfoFlowHealthIntentUtteranceGets or Sets staticValidationResultsFlowHealthIntentVersionInfoFlowHealthUtteranceLanguage provided for this utterance's health.Gets or Sets staticValidationResultsFlowHealthVersionInfoThis is a table of settings per a loglevel that define what will be logged in executionData when enabled (true)The logLevel for this characteristics setDefines a characteristic that can be captured by data providersThe minimum level required for this characteristic to be enabled.A set of available characteristic definitionsUsed to set the log level of a particular flowFlowMetricsTopicFlowMetricRecordActive routing methodIndicates the participant purpose of the participant initiating a message conversationThe email or SMS delivery statusThe direction of the communicationThe session disconnect typeThe entry type for this flow, e.g. dnis, dialer, agent, flow, or directReason for which participant flagged conversationRepresents the subtype of the flow.The type of this flowThe session media typeMetric nameThe original direction of the conversationThe participant's purposeGets or Sets requestedRoutingsRouting rule typeComplete routing methodFlowMetricsTopicFlowOutcomeFlowMetricsTopicFlowProposedAgentFlowMetricsTopicFlowScoredAgentFlowMilestoneFlowMilestoneDivisionViewFlowMilestoneDivisionViewEntityListingFlowMilestoneListingFlowObservationDataContainerFlowObservationQueryGets or Sets detailMetricsGets or Sets metricsFlowObservationQueryClauseBoolean operation to apply to the provided predicatesFlowObservationQueryFilterBoolean operation to apply to the provided predicates and clausesFlowObservationQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredFlowObservationQueryResponseFlowOutcomeFlowOutcomeDetailEventTopicFlowMilestoneFlowOutcomeDetailEventTopicFlowOutcomeEventGets or Sets directionGets or Sets flowOutcomeValueGets or Sets flowTypeGets or Sets mediaTypeGets or Sets messageTypeFlowOutcomeDivisionViewFlowOutcomeDivisionViewEntityListingFlowOutcomeListingFlowPathsCategory (use case) of the paths within a given domain.FlowPathsElementThe value of the flow outcome, if the element type is Outcome.Type of the element.FlowPathsFlowDetailsThe type of the flow.FlowPathsFlowFilterFlowPathsQueryCategory (use case) of the paths within a given domain.FlowResultEntityListingDetails about the current state of a Flow executionThe flow's running status, which indicates whether the flow is running normally or completed, etc.This is a table of settings per a loglevel that define what will be logged in executionData when enabled (true)The Flow TypeFlowSettingsResponseEntityListingThe response for QueryCapabilities which contains the allowed criteria, flow types and action types for the organization.Gets or Sets actionTypesGets or Sets flowTypesFlowStartDetailEventTopicFlowStartEventGets or Sets directionGets or Sets flowTypeGets or Sets mediaTypeGets or Sets messageTypeFlowVersionGets or Sets compatibleFlowTypesGets or Sets typeFlowVersionEntityListingFollowersFilterThe comparison operator for follower count filtering.The Footer template identifies the Footer type and its footerUsageGets or Sets applicableResourcesSpecifies the type represented by Footer.ForecastAbandonRateResponseForecastAverageSpeedOfAnswerResponseForecastMetadataForecast sourceForecastPlanningGroupDataForecastPlanningGroupResponseForecastPlanningGroupsResponseForecastServiceGoalTemplateImpactOverrideResponseForecastServiceGoalTemplateResponseForecastServiceLevelResponseForecastSourceDayPointerThe forecast day of week for this source dataForm configuration for response managementFormatGets or Sets flagsDate picker component for form inputForm introduction section with title, subtitle, image, and button textList picker component configurationAn item in a list picker sectionSection within a list pickerForm message with title, subtitle, and optional imageA page in a form with title, subtitle, and componentsA component within a form pageType of the componentDetails about a forms tracking event triggerFreeTrialLimitFreeTrialLimitDocsFreeTrialNamespaceFromEmailAddressFullDayTimeOffMarkerAction function settings.Current action function configuration and zip upload configuration.Action function runtime.Availability status of runtimeAction function URL upload input.Action function create upload URL response.Action function zip file upload settings and state.Status of zip upload.GamificationContestPrizeImageUploadUrlRequestThe content type of the file to upload.Gets or Sets serverSideEncryptionGamificationScorecardChangeTopicEvaluationDetailGamificationScorecardChangeTopicMetricGamificationScorecardChangeTopicPerformanceMetricGamificationScorecardChangeTopicPunctualityEventGamificationScorecardChangeTopicScorecardChangeGamificationStatusGcuccTeamsCalendarEventsGCUCCTeamsCalendarEventV2Gets or Sets eventTypeGets or Sets responseStatusGets or Sets triggerGDPRJourneyCustomerGDPRRequestThe type of GDPR requestThe status of the requestGDPRRequestEntityListingGDPRSubjectGDPRSubjectEntityListingGenAiPhrasesTestPhraseDetectedPhraseGenAiPhrasesTestPhraseMatchedTranscriptGets or Sets mediaTypeGenAiPhrasesTestTopicPhraseResultsGenAiPhrasesTopicsDefinitionsJobGets or Sets stateGeneralProgramJobGets or Sets stateGeneralProgramJobRequestThe dialect of the topics to link with the general program, dialect format is {language}-{country} where language follows ISO 639-1 standard and country follows ISO 3166-1 alpha 2 standardThe mode to use for the general program job, default value is SkipGeneralTopicGeneralTopicsEntityListingGenerateBuForecastRequestGeneratedGuideContentRequest body for generating the content of a guideGenerateMeetingIdRequestGenericSAMLGets or Sets nameIdentifierFormatGets or Sets ssoBindingGenericTemplateGenesysBotConnectorGeolocationGeolocationEventGeolocationGeolocationSettingsGetAgentsWorkPlansRequestGetAlertQueryThe status of the alerts the query will return.The type of query being performed.The rule type of the alerts the query will returnThe field to sort responses by.The order in which response will be sorted.The view status of the alerts the query will return.GetCelebrationListingGetContestsEssentialsListingResponse for listing external eventsThis is a list of executionData links that can be used to download the complete executionDataThe state of the backend process to prep the files for download.GetMetricDefinitionsResponseGetMetricResponseGetMetricsResponseGetProfilesResponseGetRulesQueryThe state of the rule the query will return.Specifies how strict the name search needs to be.The type of query being performed.The rule type of the alerts the query will returnThe field to sort responses by.The order in which response will be sorted.GetTemplatesResponseGetUploadSourceUrlJobStatusResponseStatus of the upload jobGKNDocumentationResultGKNDocumentationSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeGKNDocumentationSearchRequestThe sort order for resultsGKNDocumentationSearchResponseGoogleAuthTokenGoogleAuthTokenReferenceGoogleAuthTokenRequestGoogleBusinessProfileAccountGoogleBusinessProfileAccountListingGoogleBusinessProfileAccountReferenceGoogleBusinessProfileDataIngestionRuleRequestGoogleBusinessProfileDataIngestionRuleResponseThe status of the data ingestion rule.GoogleBusinessProfileDataIngestionRuleVersionResponseThe status of the data ingestion rule.GoogleBusinessProfileDataIngestionRuleVersionResponseEntityListingGoogleBusinessProfileOpenIntegrationStatus of asynchronous create operationGoogleBusinessProfileOpenIntegrationRequestGoogleBusinessProfileOpenIntegrationUpdateRequestGoogleDialogflowConfigGoogleDialogflowCustomSettingsGoogleOAuthSettingsResponseGrammarGrammarFileUploadRequestGets or Sets fileTypeGrammarLanguageGrammarLanguageFileMetadataThe extension of the fileGrammarLanguageUpdateGrammarListingGraphApiSettingsGraph API Server StatusGreetingGreeting owner typeGreeting typeGreetingAudioFileGreetingListingGreetingMediaInfoGreetingOwnerGroupActive, inactive, or deleted state.Type of group.Who can view this groupGroupByAttributeGroupContactMedia type of the addressContact type of the addressGroupCreateActive, inactive, or deleted state.Type of group.Who can view this groupGroupEmailPolicyGroupEntityListingGroupGreetingEventGreetingGroupGreetingEventGreetingAudioFileGroupGreetingEventGreetingOwnerGroupMembersUpdateGroupProfileThe state of the user resourceGroupProfileEntityListingGroupSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeGroupSearchRequestThe sort order for resultsGroupSettingsGroupsSearchResponseGroupUpdateState of the group.Who can view this groupGSuiteGets or Sets nameIdentifierFormatGets or Sets ssoBindingGuestCategoryReferenceGuestCategoryResponseListingGuestMemberInfoGuestResponseCategoryGuideIndicates how the guide content was generated.The status of the guide.GuideContentGenerationJobThe status of the job.GuideEntityListingGuideJobThe status of the job.GuideSessionInputEventThe input mode for this event.The type of input event.GuideSessionTurnInvocationDataGuideSessionTurnInvocationParametersThe type of the parameter.GuideSessionTurnInvocationResponseRequest for a guide session turnResponse for a guide session turnThe result of the turn.The status of the turn.GuideSessionTurnResponseDataGuideSessionVariableGuideVersionThe current state of the guide version.GuideVersionPublishThe desired state of the guide version being published.GuideVersionPublishJobThe status of the job.Request body for publishing a guide versionGuideVersionRefGuideVersionResourcesHeadcountForecastHeadcountIntervalHeaderHeaderEntryHealthInfoGets or Sets staticValidationResultsStatus of health computation for this intent.Link to a help or support resourceHelpSettingsHistoricalAdherenceActualsActivity in which the user is actually engagedHistoricalAdherenceDayMetricsHistoricalAdherenceExceptionInfoActivity for which the user is actually engagedThe impact of the current adherence state for this userActual underlying routing status, used to determine whether a user is actually in adherence when OnQueueActivity for which the user is scheduledActual underlying system presence valueHistoricalAdherenceQueryResultThe impact of the current adherence state for this userHistoricalDataHistoricalDataDeleteEntityGets or Sets statusHistoricalDataDisallowedDeleteEntityThe error code explaining why the delete request for the requestId was disallowedHistoricalDataJobEntityStatusProperty denoting the status of the delete jobHistoricalImportDeleteFilesJobRequestHistoricalImportDeleteFilesJobResponseProperty denoting the state of the remove requestHistoricalImportOverallDeleteStatusResponseProperty denoting overall status of the service.HistoricalImportStatusStatus of the historical import in the organization.Whether this historical import is of type csv or jsonHistoricalImportStatusJobResponseHistoricalImportStatusListingHistoricalShrinkageActivityCategoryResponseActivity category for which shrinkage data is providedHistoricalShrinkageActivityCodeResponseHistoricalShrinkageAggregateResponseHistoricalShrinkageResultHistoricalShrinkageResultListingHistoryEntryThe action performedHistoryHeadersTranslationHistoryListingAction nameAction statusHoldUpdatedEventHomerRecordHrisTimeOffTypeHrisTimeOffTypeResponseHrisTimeOffTypesJobReferenceThe status of the jobHrisTimeOffTypesJobResponseThe status of the time off types jobHrisTimeOffTypesResponseHumanizeThe icon for the launcher buttonIdentifierClaimRequestThe operation to perform claim/releaseIdentityNowGets or Sets nameIdentifierFormatGets or Sets ssoBindingIdentityProviderIdentityProviderEntityListingIdentityResolutionAutomergeConfigIdentityResolutionExternalSourceIdentityResolutionQueueConfigDetails about an idle event triggerIdleTokenTimeoutThe unit for the inactivity timeout (MINUTES or HOURS).IgnoredActivityCategoriesGets or Sets valuesIgnoredActivityCodeIdsIgnoredMinedEntityMedia Type for the entity (Optional)Type of participantIgnoredMinedPhraseListingIgnoredMinedTopicListingIgnorePhraseMedia Type for the entity (Optional)Type of participantIgnorePhrasesRequestIgnorePhrasesResponseIgnoreTopicMedia Type for the entity (Optional)Type of participantIgnoreTopicsRequestIgnoreTopicsResponseImageImapSettingsImap Server StatusImportForecastResponseThe status of the operationImportForecastUploadResponseImportScheduleUploadResponseImportScheduleUploadSchemaImportScriptStatusResponseImportStatuscurrent status of the importImportStatusRequestImportTemplateThe list name format for target ContactLists.ImportTemplateEntityListingImportTemplateImportStatusImportStatuscurrent status of the importImportTemplateImportStatusObjectInactivityTimeoutGroupBundleThe unit for the timeout (MINUTES or HOURS).InactivityTimeoutSettingsAction to take when timeout occursInboundDomainMx Record StatusInboundDomainCreateRequestInboundDomainEntityListingInboundDomainPatchRequestInboundMessageRequestInboundOnlySettingGets or Sets inboundInboundRouteThe configuration to indicate how the history of a conversation has to be included in a draftThe status of the route.InboundRouteEntityListingIncoming Message requestGets or Sets channelsType of messaging platform being usedIncoming Message responseInfixOperatorThe logical operation that is applied on the operand against the following operandInformation about a CX infrastructure as code jobJob statusInitialConfigurationInitiateScreenRecordingInitiatingActionInitiatingAlternativeShiftInitiatingShiftRequestItemInput component configurationA string value representing the keyboard and system information about the expected semantic meaning for the content that users enterType of keyboard to be shownInputMessageMessage type.InsightsAgentItemInsightsAgentsGranularityInsightsDetailsGranularityInsightsDetailsMetricItemInsightsDetailsMetricPeriodPointsInsightsDetailsOverallItemInsightsDetailsOverallPeriodPointsInsightsRankingsGranularityInsightsSettingsRequestInsightsSummaryGranularityInsightsSummaryMetricItemInsightsSummaryMetricPeriodPointsInsightsSummaryOverallItemInsightsSummaryOverallPeriodPointsInsightsSummaryUserItemInsightsTrendGranularityInsightsTrendMetricItemInsightsTrendsInsightsTrendTotalItemInstagramDataIngestionRuleRequestInstagramDataIngestionRuleResponseThe status of the data ingestion rule.InstagramDataIngestionRuleVersionResponseThe status of the data ingestion rule.InstagramDataIngestionRuleVersionResponseEntityListingUser information for an Instagram accountInstagramIdentityResolutionConfigInstagramIntegrationStatus of asynchronous create operationInstagramIntegrationEntityListingInstagramIntegrationRequestInstagramIntegrationUpdateRequestScoped ID for an Instagram user interacting with a page or appIntakeIntakeSettingIntakeSettingsListingIntakeSettingsUpdateDetails for an IntegrationConfigured state of the integration.IntegrationActionIntegrationActionFieldsConfiguration for an IntegrationConfiguration information for the integrationIntegrationEntityListingIntegrationExportStatus information for an Integration.Machine-readable status as reported by the integration.Descriptor for a type of Integration.IntegrationTypeEntityListingIntentIntentDefinitionIntentFeedbackThe assessment on the detection for feedback text.IntentReferenceIntentsCategoryIntentsCategoryListingIntentsCategoryPatchInteractiveApplicationInternalMessageSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.InternalMessageConversationInternalMessageConversationEntityListingInternalMessageDataInternalMessageDataEntityListingInternalMessageDetailsInternalMessageMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The participant's state.InternalMessageRequestIntradayPerformancePredictionDataIntradayPlanningGroupRequestGets or Sets categoriesInvalidAssignmentInvoiceAddressThe type of address.IpAddressAuthenticationIpAddressRangeThe direction of traffic for the IP range from the perspective of Genesys Cloud (e.g. inbound to Genesys; outbound from Genesys)Gets or Sets serviceIpAddressRangeListingConfiguration for filtering tracking based on IP addresses.ItemsItemValidationLimitsDefines the phone numbers, operating hours, and the Architect flows to execute for an IVR.Indicates if the resource is active, inactive, or deleted.An ivr.IVRDivisionViewEntityListingIVREntityListingIvrEstablishedEventIVRIdentityResolutionConfigJourneyJourneyActionJourneyActionMapJourneyAggregateDataContainerJourneyAggregateQueryClauseBoolean operation to apply to the provided predicatesJourneyAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesJourneyAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredJourneyAggregateQueryResponseJourneyAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsJourneyAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.JourneyAggregationViewType of view you wish to createTarget metric nameJourneyAppJourneyAppEventsNotificationActionMapJourneyAppEventsNotificationActionTargetJourneyAppEventsNotificationAppJourneyAppEventsNotificationAppEventsNotificationGets or Sets eventTypeJourneyAppEventsNotificationAppMessageJourneyAppEventsNotificationAssociatedValueGets or Sets dataTypeJourneyAppEventsNotificationBrowserJourneyAppEventsNotificationCustomEventAttributeGets or Sets dataTypeJourneyAppEventsNotificationDeviceGets or Sets categoryJourneyAppEventsNotificationEventActionGets or Sets mediaTypeGets or Sets stateJourneyAppEventsNotificationExternalContactJourneyAppEventsNotificationGeoLocationJourneyAppEventsNotificationMktCampaignJourneyAppEventsNotificationNetworkConnectivityJourneyAppEventsNotificationOutcomeJourneyAppEventsNotificationOutcomeAchievedMessageJourneyAppEventsNotificationReferrerGets or Sets mediumJourneyAppEventsNotificationSdkLibraryJourneyAppEventsNotificationSegmentJourneyAppEventsNotificationSegmentAssignmentMessageGets or Sets assignmentStateJourneyAppEventsNotificationSessionJourneyAppEventsNotificationWebActionMessageJourneyAsyncAggregateQueryResponseJourneyAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsJourneyCampaignThe representation of a case association on a journey session.JourneyContextJourneyCustomerJourneyCustomerSessionAn event definition used when creating journey viewsThe source of the event definitionJourneyEventDefinitionListingSettings concerning journey eventsControls how the pageview events are tracked.JourneyExternalEventsSchemaJourneyExternalEventsSchemaListingJourneyGeolocationAn External Events JSON SchemaA JSON Schema for create/update requests.JourneyOutcomeEventsNotificationActionMapJourneyOutcomeEventsNotificationAssociatedValueGets or Sets dataTypeJourneyOutcomeEventsNotificationBrowserJourneyOutcomeEventsNotificationDeviceGets or Sets categoryJourneyOutcomeEventsNotificationExternalContactJourneyOutcomeEventsNotificationGeoLocationJourneyOutcomeEventsNotificationMktCampaignJourneyOutcomeEventsNotificationOutcomeJourneyOutcomeEventsNotificationOutcomeAchievedMessageJourneyOutcomeEventsNotificationOutcomeAttributionMessageJourneyOutcomeEventsNotificationOutcomeEventsNotificationGets or Sets eventTypeJourneyOutcomeEventsNotificationOutcomeTouchpointJourneyOutcomeEventsNotificationOutcomeTouchpointChannelGets or Sets typeJourneyOutcomeEventsNotificationReferrerGets or Sets mediumJourneyOutcomeEventsNotificationSegmentJourneyOutcomeEventsNotificationSessionJourneyPageJourneyPatternThe stream type for which this pattern can be matched on.Update an external event schemaJourneySegmentThe target entity that a segment applies to.JourneySegmentAssignmentEventsNotificationExternalContactJourneySegmentAssignmentEventsNotificationSegmentJourneySegmentAssignmentEventsNotificationSegmentAssignmentEventsNotificationGets or Sets eventTypeJourneySegmentAssignmentEventsNotificationSegmentAssignmentMessageGets or Sets assignmentStateJourneySegmentAssignmentEventsNotificationSessionJourneySegmentRequestJourneySessionEventsNotificationAppJourneySessionEventsNotificationBrowserJourneySessionEventsNotificationCaseJourneySessionEventsNotificationCaseAssociationJourneySessionEventsNotificationConnectedQueueJourneySessionEventsNotificationConversationJourneySessionEventsNotificationConversationChannelGets or Sets messageTypeGets or Sets typeJourneySessionEventsNotificationConversationUserDispositionJourneySessionEventsNotificationDeviceGets or Sets categoryJourneySessionEventsNotificationExternalContactJourneySessionEventsNotificationGeoLocationJourneySessionEventsNotificationMktCampaignJourneySessionEventsNotificationNetworkConnectivityJourneySessionEventsNotificationOutcomeJourneySessionEventsNotificationOutcomeAchievementJourneySessionEventsNotificationPageJourneySessionEventsNotificationReferrerGets or Sets mediumJourneySessionEventsNotificationSdkLibraryJourneySessionEventsNotificationSegmentJourneySessionEventsNotificationSegmentAssignmentJourneySessionEventsNotificationSessionEventGets or Sets caseStatusGets or Sets lastAcdOutcomeGets or Sets lastUserDisconnectTypeGets or Sets originatingDirectionJourneySessionEventsNotificationSessionLastEventJourneySessionEventsNotificationUserJourneySurveyQuestionThe customer property that the answer maps to.Type of survey question.A journey viewA chart within the context of the elements of the the journey viewA time unit to group the metrics by.Display attributes for the chart, such as type, labels and legendsThe type of chart to displayA journey element attribute to group by within the chartA metric to measure within the chartHow to aggregate the given element, defaults to CustomerCountJourneyViewChartMetricResultJourneyViewChartMetricResultValueJourneyViewChartResultAn element within a journey viewAttributes on an element in a journey viewThe type of the element (e.g.Display attributes for an element in a journey viewA set of filters on an element within a journey viewBoolean operation to apply to the provided predicates and clauses.A numeric filter on an element within a journey viewOptional operator, default is Matches.A filter on an element within a journey viewOptional operator, default is Matches.the range of attribute values to filter on.JourneyViewElementFilterRangeDataJourneyViewJobThe status of the jobJourneyViewJobListingJourneyViewJobNotificationTopicJourneyViewJourneyViewJobNotificationTopicJourneyViewJobNotificationEventV2Gets or Sets statusA link between elements in a journey viewThe type of events that will be counted.JourneyViewLinkTimeConstraintThe unit for the link's time constraintJourneyViewListingA journey view resultAn element within a journey view resultRepresents a link between 2 elements in a journey view resultThe metrics of an element or a link in journeyJourneyViewScheduleFrequency of executionJourneyViewScheduleListingJourneyViewUserJourneyWebActionEventsNotificationActionMapJourneyWebActionEventsNotificationActionMapPageUrlConditionGets or Sets operatorJourneyWebActionEventsNotificationActionTargetJourneyWebActionEventsNotificationBlockedWebActionOfferMessageGets or Sets blockingFrequencyCapBehaviourGets or Sets blockingReasonJourneyWebActionEventsNotificationBrowserJourneyWebActionEventsNotificationDeviceGets or Sets categoryJourneyWebActionEventsNotificationEmergencyGroupJourneyWebActionEventsNotificationEventActionJourneyWebActionEventsNotificationExternalContactJourneyWebActionEventsNotificationGeoLocationJourneyWebActionEventsNotificationMktCampaignJourneyWebActionEventsNotificationReferrerGets or Sets mediumJourneyWebActionEventsNotificationScheduleGroupJourneyWebActionEventsNotificationSessionJourneyWebActionEventsNotificationWebActionEventsNotificationGets or Sets eventTypeJourneyWebActionEventsNotificationWebActionMessageJourneyWebEventsNotificationActionMapJourneyWebEventsNotificationActionTargetJourneyWebEventsNotificationAssociatedValueGets or Sets dataTypeJourneyWebEventsNotificationBrowserJourneyWebEventsNotificationCustomEventAttributeGets or Sets dataTypeJourneyWebEventsNotificationDeviceGets or Sets categoryJourneyWebEventsNotificationEventActionGets or Sets mediaTypeGets or Sets stateJourneyWebEventsNotificationExternalContactJourneyWebEventsNotificationGeoLocationJourneyWebEventsNotificationMktCampaignJourneyWebEventsNotificationOutcomeJourneyWebEventsNotificationOutcomeAchievedMessageJourneyWebEventsNotificationPageJourneyWebEventsNotificationReferrerGets or Sets mediumJourneyWebEventsNotificationSegmentJourneyWebEventsNotificationSegmentAssignmentMessageGets or Sets assignmentStateJourneyWebEventsNotificationSessionJourneyWebEventsNotificationWebActionMessageJourneyWebEventsNotificationWebEventsNotificationGets or Sets eventTypeJourneyWebEventsNotificationWebMessageJsonCursorSearchResponseJsonNodeSearchResponseA JSON Schema document.A JSON Schema document.JsonSearchResponseKeyPerformanceIndicatorThe group the Key Performance Indicator belongs to.The type of Key Performance Indicator.The optimization type of the Key Performance Indicator.The problem type of the Key Performance Indicator.Source of values for Key Performance Indicator.The status of the Key Performance Indicator.KeyPerformanceIndicatorAssessmentThe overall result of the assessment for a key performance indicator.KeyPerformanceIndicatorTypeThe id the Key Performance Indicator Type.Gets or Sets sourcesKeyRotationScheduleValue to set schedule toKeyValueKnowledgeKnowledgeAggregateDataContainerKnowledgeAggregateQueryClauseBoolean operation to apply to the provided predicatesKnowledgeAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesKnowledgeAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredKnowledgeAggregateQueryResponseKnowledgeAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.KnowledgeAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.KnowledgeAggregationViewType of view you wish to createTarget metric nameKnowledgeAnswerConfigKnowledgeAnswerDocumentResponseKnowledgeAnswerDocumentsResponseKnowledgeAnswerGenerationResponseKnowledgeAsyncAggregateQueryResponseKnowledgeAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.KnowledgeBaseCore language for knowledge base in which initial content must be created, language codes [en-US, en-UK, en-AU, de-DE] are supported currently.KnowledgeBaseCreateRequestCore language for knowledge base in which initial content must be created, language codes [en-US, en-UK, en-AU, de-DE] are supported currently.KnowledgeBaseListingKnowledgeBaseReferenceLanguage of the knowledge baseKnowledgeBaseUpdateRequestKnowledgeBaseWithDialectReferenceThe dialect for the knowledge base.KnowledgeContextReferenceKnowledgeContextValueReferenceKnowledgeConversationContextThe media type of the conversation.The message type of the conversation.KnowledgeConversationContextResponseThe media type of the conversation.KnowledgeConversationTurnThe participant type.KnowledgeDocumentAlternativeKnowledgeDocumentBulkRemoveRequestKnowledgeDocumentBulkUpdateEntityKnowledgeDocumentBulkUpdateRequestKnowledgeDocumentBulkVersionAddEntityKnowledgeDocumentBulkVersionAddRequestKnowledgeDocumentChunkRequestThe type of the query that initiates the chunks search.KnowledgeDocumentChunkResponseThe type of the query that initiates the chunks search.KnowledgeDocumentCopyThe type of the query that surfaced the document.The method how knowledge was surfaced.KnowledgeDocumentCreateRequestKnowledgeDocumentDescriptorKnowledgeDocumentFeedbackThe type of the query that surfaced the document on which the feedback was given.Feedback rating.Feedback reason.The state of the feedback.The method how knowledge was surfaced.KnowledgeDocumentFeedbackResponseThe type of the query that surfaced the document on which the feedback was given.Feedback rating.Feedback reason.The state of the feedback.The method how knowledge was surfaced.KnowledgeDocumentFeedbackResponseListingKnowledgeDocumentFeedbackUpdateRequestFeedback rating.Feedback reasonFeedback stateKnowledgeDocumentGuestSearchThe type of the query that initiates the search.KnowledgeDocumentGuestSearchRequestThe type of the query that initiates the search.KnowledgeDocumentGuestSearchResultKnowledgeDocumentPresentationThe type of the query that surfaced the documents.The method how knowledge was surfaced.KnowledgeDocumentQueryIndicates which document variations to include in returned documents.The field in the documents that you want to sort the results by.The sort order for results.KnowledgeDocumentQueryResponseKnowledgeDocumentQueryResultState of the document.KnowledgeDocumentQueryVariationKnowledgeDocumentReferenceKnowledgeDocumentReqKnowledgeDocumentResponseState of the document.KnowledgeDocumentResponseListingKnowledgeDocumentsAnswerFilterGets or Sets answerModeThe appTypeThe language of the documents.The query typeKnowledgeDocumentSearchThe type of the query that initiates the search.KnowledgeDocumentSearchRequestGets or Sets answerModeThe type of the query that initiates the search.The field in the documents that you want to sort the search results by.The sort order for search results.KnowledgeDocumentSearchResultKnowledgeDocumentSearchVariationKnowledgeDocumentSuggestionKnowledgeDocumentSuggestionRequestKnowledgeDocumentSuggestionResultKnowledgeDocumentSuggestionResultDocumentKnowledgeDocumentVersionKnowledgeDocumentVersionListingKnowledgeDocumentVersionReferenceKnowledgeDocumentVersionVariationKnowledgeDocumentVersionVariationListingKnowledgeDocumentViewThe type of the query that surfaced the document.The method how knowledge was surfaced.KnowledgeExportJobDocumentsFilterKnowledgeExportJobFilterGets or Sets excludeSpecifies what version should be exported.KnowledgeExportJobRequestFile type of the documentKnowledgeExportJobResponseFile type of the documentThe status of the export job.KnowledgeGenerationSettingAnswer generation language.KnowledgeGroupStatisticsKnowledgeGuestAnswerDocumentResponseKnowledgeGuestAnswerDocumentsResponseKnowledgeGuestDocumentCopyThe type of the query that surfaced the document.The method how knowledge was surfaced.KnowledgeGuestDocumentFeedbackThe type of the query that surfaced the document on which the feedback was given.Feedback rating.Feedback reason.The state of the feedback.The method how knowledge was surfaced.KnowledgeGuestDocumentPresentationThe type of the query that surfaced the documents.The method how knowledge was surfaced.KnowledgeGuestDocumentResponseState of the document.KnowledgeGuestDocumentResponseListingKnowledgeGuestDocumentSuggestionKnowledgeGuestDocumentSuggestionRequestKnowledgeGuestDocumentSuggestionResultKnowledgeGuestDocumentVariationKnowledgeGuestDocumentVariationAnswerKnowledgeGuestDocumentVariationContextKnowledgeGuestDocumentVersionReferenceKnowledgeGuestDocumentViewThe type of the query that surfaced the document.The method how knowledge was surfaced.KnowledgeGuestSearchClientApplicationApplication type.KnowledgeGuestSearchDocumentResponseState of the document.KnowledgeGuestSessionKnowledgeGuestSessionAppApp type.KnowledgeGuestSessionContextKnowledgeImportJobErrorKnowledgeImportJobReportKnowledgeImportJobRequestFile type of the documentKnowledgeImportJobResponseFile type of the documentStatus of the import jobKnowledgeImportJobSettingsKnowledgeImportJobStatisticsKnowledgeIntegrationDefaultSettingsKnowledgeIntegrationFilterFilter action.Filter name, which is the name of a setting in a knowledge source.Filter type.KnowledgeIntegrationFilterValueKnowledgeIntegrationOptionsResponseKnowledgeIntegrationReferenceKnowledgeOperationSourceThe source type.KnowledgeParseImportResultKnowledgeParseJobRequestKnowledgeParseJobRequestImportKnowledgeParseJobRequestPatchKnowledgeParseJobResponseStatus of the parse jobKnowledgeParseRecordKnowledgeRetrievedReferenceKnowledgeSearchClientApplicationApplication type.KnowledgeSearchDocumentResponseState of the document.KnowledgeSearchPreviewRequestKnowledgeSearchPreviewResponseKnowledgeSearchResultKnowledgeSettingKnowledgeSettingListingKnowledgeSettingsThe type of the knowledge settings (Standard or Enhanced)KnowledgeSettingsRequestKnowledgeSettingsResponseKnowledgeSourcesSearchRequestThe language to use for answer generation.The type of the query that initiates the search.KnowledgeSourcesSearchResponseThe language used for answer generation.The type of the query that initiates the search.KnowledgeSuggestionConfigThe name of vendor used for knowledge suggestions.KnowledgeSyncJobReportKnowledgeSyncJobRequestKnowledgeSyncJobResponseThe status of the export job.KnowledgeSyncJobStatisticsKnowledgeSyncRequestKnowledgeV3ConversationContextThe media type of the conversation.The message type of the conversation.KnowledgeV3ConversationContextResponseThe media type of the conversation.KpiResultMedia type used for the KPILabelLabelCreateRequestLabelEntityLabelListingLabelResponseLabelsFilterLabelUpdateRequestLabelUtilizationRequestLabelUtilizationResponseLanguageGets or Sets stateLanguageEntityListingLanguageOverrideLanguageReferenceLanguageSupportInfoRecordLanguageSupportResponseLastAttemptByColumnConditionSettingsThe operator to use when comparing values.LastAttemptOverallConditionSettingsGets or Sets mediaTypesThe operator to use when comparing values.LastResultByColumnConditionSettingsLastResultOverallConditionSettingsThe settings for the launcher buttonThe display type of the launcher buttonThe visibility settings for the buttonLeaderboardLeaderboardItemLearningAssessmentStatus of the assessmentLearningAssessmentScoringRequestLearning module assignment with user informationThe Learning Assignment stateLearningAssignmentAggregateParamGets or Sets groupByGets or Sets metricsLearningAssignmentAggregateQueryRequestClauseThe logic used to combine the predicatesLearningAssignmentAggregateQueryRequestFilterThe logic used to combine the clausesLearningAssignmentAggregateQueryRequestPredicateEach predicates specifies a dimension.LearningAssignmentAggregateQueryResponseDataLearningAssignmentAggregateQueryResponseGroupedDataLearningAssignmentAggregateQueryResponseMetricThe metric this applies toLearningAssignmentAggregateQueryResponseStatsLearningAssignmentAggregateResponseLearningAssignmentBulkAddResponseLearningAssignmentBulkRemoveResponseLearningAssignmentCreateLearningAssignmentEntityLearningAssignmentExternalUpdateThe Learning Assignment stateLearningAssignmentItemLearningAssignmentReassignLearningAssignmentReferenceLearningAssignmentRescheduleLearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotificationLearningAssignmentRuleRunTopicLearningAssignmentsCreatedLearningAssignmentRuleRunTopicLearningModuleReferenceLearningAssignmentsDomainEntityLearning assignment stepThe completion status of the assignment stepThe success status of this stepLearningAssignmentStepScoStructureThe completion status of this SCOThe success status of this SCOLearningAssignmentStepSignedCookieLearningAssignmentTopicLearningAssignmentNotificationGets or Sets stateGets or Sets typeLearningAssignmentTopicLearningModuleReferenceLearningAssignmentTopicUserReferenceLearningAssignmentUpdateThe Learning Assignment stateLearningAssignmentUserList of users matching the learning module ruleLearning module users query request modelLearningCoverArtThumbnailLearningCoverArtUploadUrlRequestThe content type of the file to upload.Gets or Sets serverSideEncryptionLearning module responseThe mode of archival for learning moduleThe source of the learning moduleThe type for the learning moduleAuto assign requestAuto assign responseLearningModuleCoverArtRequestLearning module cover art responseLearningModuleInformStepThe learning module inform step typeLearning module inform steps requestThe learning module inform step typeLearning module job requestThe type for the learning module jobLearning module job responseThe status of learning module jobLearning module listMigrate responseLearning module preview get responseLearning module preview get response assignmentThe Learning Assignment stateLearning module preview get response assignment stepThe completion status of the assignment stepThe success status of this stepLearning module preview get SCO structureThe completion status of this SCOThe success status of this SCOLearning module preview update requestThe assignment StateLearning module preview update request current stepLearning module preview update responseLearning module preview update response assignmentThe Learning Assignment stateLearning module preview update response current stepLearning module preview update SCO structureThe completion status of this SCOThe success status of this SCOLearning module preview update assignment stepThe completion status of the stepThe success status of the stepLearning module publish requestLearning module publish responseLearning module reassign summary dataLearning module requestThe type for the learning module.LearningModuleRuleLearningModuleRulePartsThe learning module rule operationThe learning module rule selectorLearning module summary dataLearningScheduleSlotsJobRequestThe type of slots to fetch in the job.LearningScheduleSlotsJobResponseThe type of slots fetched in the job.LearningScheduleSlotsJobResultThe status of the jobLearningScheduleSlotsJobScheduleLearningScheduleSlotsJobSlotLearningScheduleSlotsQueryRequestLearningScheduleSlotsQueryResponseLearning SCORM packageThe status of the SCORM packageLearning SCORM upload requestLearning SCORM upload responseThe status of the SCORM packageLearning assignment SCO (Shareable Content Object)Whether completing this course counts towards the overall assignment.Whether the learner has previously accessed this SCO.Indicates how or why the learner left the SCO.The status of the SCO.Identifies the mode in which the SCO should be presented to the learner.LearningSlotRating based on the staffing difference for scheduled slotLearningSlotFullDayTimeOffMarkerLearningSlotScheduleActivityThe type of the external activity associated with this activity, if applicableLearningSlotWfmScheduleActivityLexBotLexBotAliasThe target language of the Lex botThe status of the Lex bot aliasLexBotAliasEntityListingLexBotEntityListingLexIntentLexSlotLexV2BotLexV2BotAliasThe status of the Lex V2 bot aliasLexV2BotAliasEntityListingLexV2BotEntityListingLexV2IntentLexV2SlotLibraryThis value is deprecated.LibraryBatchRequestLibraryEntityListingLicenseAssignmentRequestLicenseBatchAssignmentRequestLicenseDefinitionLicenseOrgToggleLicenseUpdateStatusLicenseUserLimitGets or Sets namespaceLimitChangeRequestDetailsNamespace the key belongs to (see https://developer.mypurecloud.com/api/rest/v2/organization/limits.html#available_limits)The reason for rejecting the limit override requestCurrent status of the limit change requestLimitChangeRequestsEntityListingLimitDocsLimitDocumentationLimitsEntityListingLineIndicates if the resource is active, inactive, or deleted.LineBaseIndicates if the resource is active, inactive, or deleted.LineBaseEntityListingLineEntityListingUser information for a Line accountLineStatusChannel-specific User ID for Line accountsLinkConfigurationListAlternativeShiftTradesResponseListedDictionaryFeedbackThe source of the given dictionary feedbackThe status of the dictionary feedback.The transcription engine for the dictionary feedback.ListedProgramListedTopicGets or Sets matchingTypeGets or Sets participantsGets or Sets strictnessListingListPickerListPickerItemListPickerSectionListValuesListWrapperAgentWorkPlanFieldGets or Sets valuesListWrapperAlternativeShiftBuSettingsActivityCategoryGets or Sets valuesListWrapperAlternativeShiftBuSettingsGranularityGets or Sets valuesListWrapperBidGroupWorkPlanRequestListWrapperFixedAvailabilityListWrapperIntegerListWrapperIntervalListWrapperOverrideDateListWrapperPlanningGroupMinimumsRequestListWrapperRequiredDateRangeListWrapperSecondaryPresenceListWrapperShiftStartVarianceListWrapperStringLiteralA special value enum, such as Wildcard, Null, etcLocalDateRangeLocaleFlowVersionInfoLocaleHealthGets or Sets staticValidationResultsLocaleInfoStatus of health computation for this flow version.LocalEncryptionConfigurationLocalEncryptionKeyRequestContains localized labels used in messenger appsContains localized label key used in messenger homescreen and push notification.LocationLocationAddressLocationAddressVerificationDetailsStatus of address verification processLocationCreateDefinitionCurrent activity status of the location.LocationDefinitionCurrent state of the location entityLocationEmergencyNumberThe type of emergency number.LocationEntityListingLocationImageLocationSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeLocationSearchRequestThe sort order for resultsLocationsSearchResponseLocationUpdateDefinitionCurrent activity status of the location.LockInfoGets or Sets actionLogCaptureDownloadExecutionResponseExecution state of the download.LogCaptureQueryRequestOrder of results.LogCaptureQueryResponseLogCaptureUserConfigurationIndicates the method by which the logs were captured.List of log capture user configurations including total count and entitiesLogCaptureUserConfigurationResponseLogEntryLogicalInterfaceEntityListingLongTermForecastPlanningGroupDataLongTermForecastResultLongTermForecastResultResponseLongTermRequirementsLongTermRequirementsErrorDetailThe error codeLongTermRequirementsResponseError code when status is FailedStatus of the long term forecastLongTermRequirementsServiceGoalLongTermRequirementsServiceGoalDetailMaestroWebhooksInvocationTopicObjectMaestroWebhooksInvocationTopicPublicWebhooksEventMaestroWebhooksInvocationTopicWebhooksInvocationMailFromResultThe verification status.ManagementUnitStart day of week for scheduling and forecasting purposes.ManagementUnitAvailabilitySettingsResponseManagementUnitListingManagementUnitReferenceManagementUnitSettingsRequestManagementUnitSettingsResponseManagementUnitUserListingDefines a SCIM manager.MandatoryPostCallActionInputManualEscalationRequestManualEscalationResponseEscalation Status of the message.ManualSearchConfigMarkContactAddressUncontactableActionSettingsMarkContactUncontactableActionSettingsGets or Sets mediaTypesMarkdownMaskingRuleinbound/outboundMasking rule typeMaskingRuleListingMaskingRuleValidateRequestMaskingRuleValidateResponseDefines a simple matching conditionThe type of operation to perform for matching checkResults of a matching expressionThe type of operation to perform for matching checkMatchShiftTradeJobRequestMatchShiftTradeRequestMatchShiftTradeResponseGets or Sets unevaluatedRulesInformation about the results being matched by the expressionsMaxLengthMaxParticipantsMediaEndpointStatisticsSource type of media endpointMediaIceSelectedCandidateType of the selected candidateMediaIceSelectedPairMediaIceStatisticsMediaParticipantRequestThe state to update to set for this participant's communications.MediaPoliciesMediaRegionsMediaResultMediaRtpStatisticsMediaSettingsMediaStatisticsMediaStatisticsClientInfoMediaStatisticsListingMediaStatisticsTrunkInfoGets or Sets typeMediaSummaryMediaSummaryDetailMediaTranscriptionGets or Sets transcriptionProviderMedia type definitionMedia type access definitionsMedia typesMediaUtilizationMeetingIdRecordThe associated user reference as a member of a performance profileMemberEntityMemberGroupThe group typeMemberListingMergeContactsRequestMergeOperationMergeRequestMessageThe direction of the message.System defined string indicating what caused the communication to disconnect.Gets or Sets engagementSourceThe initial connection state of this communication.The connection state of this communication.Indicates the type of message platform from which the message originated.MessageConversationMessageConversationEntityListingMessageDataThe direction of the message.Type of text messenger.The status of the message.MessageDetailsIndicates the delivery status of the message.For social media messages, the visibility of the message in the originating social platformMessageEvaluationThe type of message sentMessageFooterDefines the content type of the footer in messageMessageHeaderDefines the content type of the Header in messageMessageInfoMessageMediaMessageMediaAttachmentThe optional internet media type of the the media object.If null then the media type should be dictated by the url.MessageMediaDataThe status of the media, indicates if the media is in the process of uploading.MessageMediaListingMessageMediaParticipantThe participant's direction.The reason the participant was disconnected from the conversation.The reason specifying why participant flagged the conversation.The participant's state.Indicates the type of message platform from which the message originated.MessageMediaPolicyMessageMediaPolicyConditionsGets or Sets customerParticipationMessageMediaSettingsMessageMediaUploadDataMessageStickerMessageStickerAttachmentMessageSubtypeSettingsMessageTypingEventRequestMessagingCampaignThe current status of the messaging campaign.MessagingCampaignDiagnosticsMessagingCampaignDivisionViewMessagingCampaignDivisionViewEntityListingMessagingCampaignEntityListingMessagingCampaignScheduleMessagingCampaignScheduleConfigChangeAlterationGets or Sets typeMessagingCampaignScheduleConfigChangeMessagingCampaignScheduleMessagingCampaignScheduleConfigChangeObjectthe schedule patternGets or Sets typethe schedule rangeGets or Sets typeMessagingCampaignScheduleConfigChangeScheduleIntervalMessagingCampaignScheduleConfigChangeScheduleRecurrenceA UriReference for a resourceMessagingCampaignScheduleEntityListingMessagingCommunicationAnsweredEventMessagingCommunicationDispositionAppliedEventMessagingCommunicationEndedEventIndicates how this communication was ended.MessagingConferResponseMessagingConferWithUserRequestMessagingConfigListingMessagingEndTransferEventIndicates whether the transfer completed successfully, was cancelled, or failed for some reason.MessagingExternalEstablishedEventMessagingFlowEstablishedEventMessagingHoldUpdatedEventMessagingIdentityResolutionConfigMessagingInitialConfigurationThe type of message platform from which the message originated.MessagingIntegrationThe type of Messaging IntegrationThe type of Open Messaging Integration Extension.The status of the IntegrationMessagingIntegrationEntityListingMessagingProgressTransferEventMessagingRoutingEstablishedEventMessagingRoutingTransferEventIndicates the desired type of transfer.Messaging setting for messaging platform integrationsMessagingSettingDefaultRequestMessaging setting for messaging platform integrationsMessaging Setting for messaging platform integrationsMessaging setting for messaging platform integrationsMessaging Setting for messaging platform integrationsThe messaging template identifies a structured message templates supported by a messaging channel.MessagingUserEstablishedEventMessagingUserTransferEventIndicates the desired type of transfer.The apps embedded in the messengerMessengerHomeScreenSettings concerning messengerThe session persistence type for messengerMessengerStylesMetabaseIndicates if the resource is active, inactive, or deleted.Gets or Sets typeMetaDataMetadataAttributeAdditional documentation about an artifactMetadataItemA representation of data fields to be gathered for installing the acceleratorData property required as input for installing an acceleratorA Genesys Cloud resource created or modified as a result of running an acceleratorwhether the modified resource is visible or hiddenList of resources created or modified as a result of running an acceleratorA description of the contents of a data gathering interface for an acceleratorMeteredAssignmentByAgentMeteredEvaluationAssignmentMetricThe time unit in which the metric should be displayed -- this parameter is ignored when displaying non-time valuesMetricDefinitionThe type of associated metric unitMetricsThe time unit in which the metric should be displayed -- this parameter is ignored when displaying non-time valuesCorresponding unit type for this metricMetricValueTrendAverageMinedIntentsListingMinerLanguage Localization code.Media type for filtering conversations.Type of the miner, intent or topic.Type of the participant, either agent, customer or both.Status of the miner.MinerErrorInfoMinerExecuteRequestMedia type for filtering conversations.Type of the participant, either agent, customer or both.MinerIntentMinerListingMinerTopicMinerTopicPhraseMinerTopicsListingMinimumStaffingRequestThe intervals to which the minimum staff values will applyMinimumStaffingResponseThe intervals to which the minimum staff values will applyMinLengthSettings for a user's mobile notificationsWhen the user should receive notificationsSettings for mobile devicesModelCaseThe creation status of the Case.The priority of the Case.The status of the Case.ModelConfigModelDataModelMetaDataModelMetaDataResultModelVoidModifiableRulePropertiesMonthlyPlanningPeriodSettingsMoveAgentResponseThe result of the moveMoveAgentsRequestMoveAgentsResponseMoveManagementUnitRequestMoveManagementUnitResponseThe status of the move.MuAgentQueueTimeRequestMuAgentsWorkPlansResultMuRescheduleResultWrapperMutableUserPresenceMuteSnoozeFieldsNamedEntityNamedEntityAnnotationNamedEntityDefinitionNamedEntityTypeBindingNamedEntityTypeDefinitionNamedEntityTypeItemNamedEntityTypeMechanismSubtype of detection mechanismThe type of the mechanism.NamedEntityTypeMechanismExampleNamespaceDocsNetworkConnectivityNextOccurrenceDetailsNluConfigNluConfusionMatrixColumnNluConfusionMatrixRowNluDetectionContextNluDetectionInputNluDetectionOutputNluDetectionRequestNluDetectionResponseNluDomainNluDomainListingNluDomainVersionThe evaluation status of the NLU domain version.The training status of the NLU domain version.NluDomainVersionListingNluDomainVersionQualityReportNluDomainVersionReferenceNluDomainVersionTrainingResponseNluFeedbackListingNluFeedbackRequestNluFeedbackResponseNluInfoNluOrganizationNluQualityReportSummaryNluQualityReportSummaryMetricNluUtteranceThe source of the utterance.NluUtteranceSegmentNoteThis is only need to be set when using Bulk API.NoteListingNotificationsResponseNotification settings that handles messenger notificationsThe notification content type settings for messengerNTPSettingsModel for a Nuance bot applicationModel for a Nuance botModel for a Nuance bot credentialsModel for a paged listing of Nuance botsModel for setting the launch configuration for Nuance bots available to Genesys CloudModel for a Nuance bot transfer nodeThe transfer node typeModel for a Nuance bot variableModel for a Nuance channelModel for a Nuance bot environmentModel for a Nuance bot geographyNuanceMixDlgSettingsModel for a Nuance bot organizationNumberNumberPlanIndicates if the resource is active, inactive, or deleted.NumberRoutingThe current status of the number routingNumberRoutingListingNumberRoutingRequestNumber Routing reset routing request bodyNumericRangeOAuthAppleAuthorizationResponseOAuthAppleAuthorizationResponseErrorOAuthAuthorizationGets or Sets stateOAuthAuthorizationListingOAuthClientThe OAuth Grant/Client type supported by this client.The state of the OAuth client.OAuthClientEntityListingOAuthClientRequestThe OAuth Grant/Client type supported by this client.The state of the OAuth client.OAuthLastTokenIssuedOAuthScopeOAuthScopeListingObjectiveThe initial direction to filter onGets or Sets mediaTypesA filter type for topic Ids.ObjectiveTemplateObjectiveZonedirection typezone typeObservationMetricDataObservationValueThe direction of the communicationGets or Sets requestedRoutingsComplete routing methodOccurrenceDetailsOktaGets or Sets nameIdentifierFormatGets or Sets ssoBindingOnDemandSummaryConfigOneLoginGets or Sets nameIdentifierFormatGets or Sets ssoBindingOneOnOneOpenActionFieldsOpenActionPropertiesAttachment object.The type of attachment this instance represents.OpenDataIngestionRuleRequestOpenDataIngestionRuleResponseThe status of the data ingestion rule.OpenDataIngestionRuleVersionResponseThe status of the data ingestion rule.OpenDataIngestionRuleVersionResponseEntityListingMessage event element.Type of this event elementOpen Messaging rich media message structureMessage type.Message content element.Open Channel-specific information that describes the message and the message channel/provider, with additional message informationOpen Channel-specific information that describes the message and the message channel/provider.Open Channel-specific information that describes the message and the message channel/provider.Open Event Messaging rich media message structureOpen Messaging rich media message structureOpen Messaging rich media message structureMessage receipt status.OpenInboundStructuredResponseMessageMessage content element.Type of this content elementOpenIntegrationStatus of asynchronous create operationOpenIntegrationEntityListingOpenIntegrationRequestOpenIntegrationUpdateRequestMessage content element.Type of this content element.Message event element.Type of this event elementOpen Messaging rich media message structureMessage type.Channel-specific information that describes the message and the message channel/provider.The provider type.Specifies if this message is part of a private or public conversation.Information about the recipient the message is received from.The recipient ID type.OpenMessagingIdentityResolutionConfigInformation about the recipient the message is sent to.The recipient ID type.Open Messaging rich media message structureThe direction of the message.Message receipt status, only used with type Receipt.Message type.Open Messaging rich media message structureThe direction of the message.Message receipt status.Message type.OpenRichMediaSettingChannel-specific information that describes the message and the message channel/provider.The provider type.Specifies if this message is part of a private or public conversation.Message content element.Type of this content element.Open Social Messaging rich media message structureMessage type.Information about a public message.Channel-specific information that describes the message and the message channel/provider.The provider type.Specifies if this message is part of a private or public conversation.Social Message event element.Open Social Messaging rich media event structureOpenSocialMediaReactionsRequestInformation about the recipient the message is sent to or received from.The recipient ID type.OpenSocialMediaRecipientAdditionalIdentifierType of the IdentifierOpenSocialNormalizedMessageEntityListingOpenSocialReactionsNormalizedEventEntityListingOpen Messaging rich media response normalized message structureThe direction of the message.Message type.OperandThe Operand type of the categoryOperandPositionDictates ending position directionalityDictates starting position directionalityOperationAction nameAction statusOperationalEventOperationalEventNotificationTopicEventEntityOperationalEventNotificationTopicOperationalEventNotificationOperationCreatorUserResponseType of the operation creator entity: User or OAuthClientOperationListingOperationResponseType of the operation.OperatorPositionOpportunitiesResultWithPaginationOpportunityEnrollmentOpportunityEnrollmentCountsOpportunityReferenceOpportunityResultThe approval type for enrollmentsThe current status of the opportunityThe system-generated message code about opportunity processing issues or validation failuresOpportunityResultWithAgentIdsThe approval type for enrollmentsThe current status of the opportunityThe system-generated message code about opportunity processing issues or validation failuresOptInSettingsOrganizationOrganizations Originating Platform.The current state.OrganizationCallMetricsThe autoscaling status of the organization's call capacity.The current compute intensity of the organization's call capacity.The current memory intensity of the organization's call capacity.OrganizationFeaturesOrganizationLinkStatus of the linking.OrganizationLinkApprovalRequestOrganizationLinkResponseStatus of the linking.OrganizationPresenceOrganizationPresenceDefinitionGets or Sets systemPresenceThe type of definitionOrganizationPresenceDefinitionEntityListingOrganizationPresenceEntityListingOrganizationProductEntityListingOrganizationPublicApiUsageThe http method of the request(s)OrganizationPublicApiUsageQueryRequestSpecify the granularity to aggregate the data to.Gets or Sets groupByGets or Sets httpMethodsGets or Sets metricsOrganizationPublicApiUsageResultsResponseThe status of the query.OrganizationRoleEntityListingOrganizationUsageQueryResponseOrgAuthSettingsOrgOAuthClientThe OAuth Grant/Client type supported by this client.The state of the OAuth client.OrgUserThe current state for this user.OrgWhitelistSettingsOrphanRecordingGets or Sets fileStateGets or Sets mediaSubtypeGets or Sets mediaTypeThe status of the orphaned recording's conversation.Gets or Sets providerTypeGets or Sets regionOrphanRecordingListingOrphanUpdateRequestOtherProfileAssignmentOutboundDetailEventTopicOutboundInitEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeOutboundDomainSender TypeOutboundDomainCreateRequestSender TypeOutboundDomainEntityListingOutboundDomainPatchRequestSender TypeOutboundMessagingCampaignPostContactEmailEventTopicEmailAttributesOutboundMessagingCampaignPostContactEmailEventTopicOutboundMessagingCampaignPostContactEmailEventGets or Sets outboundCampaignTypeGets or Sets wrapupCodeOutboundMessagingCampaignPostContactSmsEventTopicOutboundMessagingCampaignPostContactSMSEventGets or Sets outboundCampaignTypeGets or Sets wrapupCodeOutboundMessagingCampaignPostContactSmsEventTopicSMSAttributesOutboundMessagingCampaignPostContactWhatsappEventTopicOutboundMessagingCampaignPostContactWhatsAppEventGets or Sets outboundCampaignTypeGets or Sets wrapupCodeOutboundMessagingCampaignPostContactWhatsappEventTopicWhatsAppAttributesOutboundMessagingCampaignPreContactEmailEventTopicEmailAttributesOutboundMessagingCampaignPreContactEmailEventTopicOutboundMessagingCampaignPreContactEmailEventGets or Sets outboundCampaignTypeGets or Sets wrapupCodeOutboundMessagingCampaignPreContactSmsEventTopicOutboundMessagingCampaignPreContactSMSEventGets or Sets outboundCampaignTypeGets or Sets wrapupCodeOutboundMessagingCampaignPreContactSmsEventTopicSMSAttributesOutboundMessagingCampaignPreContactWhatsappEventTopicOutboundMessagingCampaignPreContactWhatsAppEventGets or Sets outboundCampaignTypeGets or Sets wrapupCodeOutboundMessagingCampaignPreContactWhatsappEventTopicWhatsAppAttributesOutboundMessagingEmailCampaignConfigChangeContactSortGets or Sets directionAn outbound-messaging messaging campaign email ConfigOutboundMessagingEmailCampaignConfigChangeErrorDetailAn outbound-messaging messaging campaign email addressA reference for an WhatsApp integrationOutboundMessagingEmailCampaignConfigChangeMessagingCampaignGets or Sets campaignStatusOutboundMessagingEmailCampaignConfigChangeObjectAn outbound-messaging messaging campaign email addressA reference for a ResponseAn outbound-messaging messaging campaign SMS ConfigA reference for an SmsPhoneNumberA UriReference for a resourceAn outbound-messaging messaging campaign WhatsApp ConfigOutboundMessagingEmailCampaignProgressEventCampaignProgressOutboundMessagingEmailCampaignProgressEventObjectA UriReference for a resourceOutboundMessagingMessagingCampaignConfigChangeContactSortGets or Sets directionAn outbound-messaging messaging campaign email ConfigOutboundMessagingMessagingCampaignConfigChangeErrorDetailAn outbound-messaging messaging campaign email addressA reference for an WhatsApp integrationOutboundMessagingMessagingCampaignConfigChangeMessagingCampaignGets or Sets campaignStatusOutboundMessagingMessagingCampaignConfigChangeObjectAn outbound-messaging messaging campaign email addressA reference for a ResponseAn outbound-messaging messaging campaign SMS ConfigA reference for an SmsPhoneNumberA UriReference for a resourceAn outbound-messaging messaging campaign WhatsApp ConfigOutboundMessagingMessagingCampaignProgressEventCampaignProgressOutboundMessagingMessagingCampaignProgressEventObjectA UriReference for a resourceOutboundMessagingWhatsappCampaignConfigChangeContactSortGets or Sets directionAn outbound-messaging messaging campaign email ConfigOutboundMessagingWhatsappCampaignConfigChangeErrorDetailAn outbound-messaging messaging campaign email addressA reference for an WhatsApp integrationOutboundMessagingWhatsappCampaignConfigChangeMessagingCampaignGets or Sets campaignStatusOutboundMessagingWhatsappCampaignConfigChangeObjectAn outbound-messaging messaging campaign email addressA reference for a ResponseAn outbound-messaging messaging campaign SMS ConfigA reference for an SmsPhoneNumberA UriReference for a resourceAn outbound-messaging messaging campaign WhatsApp ConfigOutboundMessagingWhatsappCampaignProgressEventCampaignProgressOutboundMessagingWhatsappCampaignProgressEventObjectA UriReference for a resourceOutboundOnlySettingStatus for the Outbound DirectionOutboundPreviewCampaignPostContactOutboundPreviewCampaignPostContactEventGets or Sets dialingModeOutboundPreviewCampaignPostContactVoiceAttributesGets or Sets contactPhoneTypeOutboundPreviewCampaignPreContactOutboundPreviewCampaignPreContactEventGets or Sets dialingModeOutboundPreviewCampaignPreContactVoiceAttributesGets or Sets contactPhoneTypeOutboundQueueIdentityResolutionConfigOutboundRouteGets or Sets distributionIndicates if the resource is active, inactive, or deleted.OutboundRouteBaseGets or Sets distributionIndicates if the resource is active, inactive, or deleted.OutboundRouteBaseEntityListingOutboundRouteEntityListingOutboundSettingsThe denominator to be used in determining the compliance abandon rateOutboundVoiceCampaignPostContactOutboundVoiceCampaignPostContactEventGets or Sets dialingModeOutboundVoiceCampaignPostContactVoiceAttributesGets or Sets contactPhoneTypeOutboundVoiceCampaignPreContactOutboundVoiceCampaignPreContactEventGets or Sets dialingModeOutboundVoiceCampaignPreContactVoiceAttributesGets or Sets contactPhoneTypeOutcomeOutcomeAchievedEventOutcomeAchievedEventOutcomeOutcomeAchievementOutcomeAttributionAsyncResponseOutcomeAttributionJobStateResponseState of job.OutcomeAttributionListingOutcomeAttributionRequestOutcomeAttributionResponseListingOutcomeAttributionResultsResponseState of the Outcome Attribution entity.OutcomeConfigOutcomeListingOutcomePercentileConditionOutcomePredictorOutcomePredictorListingOutcomePredictorRequestOutcomeProbabilityConditionOutcomeQuantileConditionOutcomeRefOutcomeRefRequestOutcomeRequestOutcomeScoreOutcomeScoresResultOutgoing Message requestThe state of the bot reportedOutgoing Message responseOutlierThe type of the anomalyOutlierDataOutlierInfoOutlierResultBodyOutlierResultTemplateOutOfOfficeOutOfOfficeEventOutOfOfficeOutOfOfficeEventUserOutputValueOverallBestPointsOverallBestPointsItemBest points aggregation interval granularityOverrideDateThe type of override dateOverrideEscalationTargetPagePagedNamespaceListingPagedSkillCombinationListingPagelessDomainEntityListingEvaluationVersionPagingSpecParkingStateRequestState to set the participant.Represents the parsed certificate information.ParticipantThe reason specifying why participant flagged the conversation.The current screen recording state for this participant.This field controls how the UI prompts the agent for a wrapup.ParticipantAttributesParticipantBasicThe reason specifying why participant flagged the conversation.The current screen recording state for this participant.This field controls how the UI prompts the agent for a wrapup.ParticipantDataPropertiesParticipantInfoParticipantMetricsPasswordRequirementsPatchActionMedia type of action.PatchActionMapPatchActionMapScheduleGroupsPatchActionPropertiesPatchActionSurveyPatchActionTargetPatchActionTemplateMedia type of action described by the action template.Whether the action template is currently active, inactive or deleted.PatchAssociatedValueFieldThe data type of the value field.PatchBuReschedulingOptionsManagementUnitRequestPatchBuReschedulingOptionsRequestPatchBuScheduleRunRequestPatchCallbackRequestPatchCallbackResponsePatchCallToActionWhere the URL should be opened when the user clicks on the call to action button.PatchCloseButtonStylePropertiesPatchContentOfferThe display mode of Genesys Widgets when displaying content offer.The layout mode of the text shown to the user when displaying content offer.PatchContentOfferStylePropertiesPatchContentOfferStylingConfigurationPatchContentPositionPropertiesPatchContextPatchContextPatternPatchCriteriaThe comparison operator.PatchCtaButtonStylePropertiesText alignment.PatchEntityTypeCriteriaThe entity to match the pattern against.The comparison operator.PatchExternalSegmentPatchIntegrationActionPatchIntegrationActionFieldsPatchJourneyPatchJourneyPatternThe stream type for which this pattern can be matched on.PatchOpportunityRequestThe approval type for enrollmentsPatchOutcomePatchPredictorRequestPatchSegmentPatchShiftTradeRequestPatchSurveyQuestionThe customer property that the answer maps to.Type of survey question.PatchTextStylePropertiesText alignment.PatchUserPatchWebMessagingOfferFieldsPatternGets or Sets daysOfWeekPattern type (Daily/Weekly)PauseCriteriaGets or Sets conditionPaymentLineItemPaymentRequestThe payment platform being used (e.g.PaymentResponseThe status of the payment transaction.PendingAndApprovedOpportunityEnrollmentCountsPerformancePredictionCompleteEventTopicErrorBodyPerformancePredictionCompleteEventTopicPerformancePredictionCalculationNotificationGets or Sets statePerformancePredictionOutputsPerformancePredictionRecalculationCompleteEventTopicErrorBodyPerformancePredictionRecalculationCompleteEventTopicPerformancePredictionUserRecalculationNotificationGets or Sets statePerformancePredictionRecalculationResponseThe state of the performance predictionPerformancePredictionRecalculationUploadResponsePerformancePredictionResponseThe state of the performance predictionPerformancePredictionUploadSchemaPerformanceProfilePermissionCollectionEntityListingPermissionDetailsThe type of permission requirementPermissionsPersistentConnectionChangeTopicErrorInfoPersistentConnectionChangeTopicErrorInfoDetailsPersistentConnectionChangeTopicErrorLocationPersistentConnectionChangeTopicPersistentConnectionChangeEventGets or Sets persistentStatePhoneIndicates if the resource is active, inactive, or deleted.PhoneBaseIndicates if the resource is active, inactive, or deleted.PhoneBaseEntityListingPhoneBaseSettingsPhoneCapabilitiesGets or Sets mediaCodecsPhoneChangeTopicEdgeReferencePhoneChangeTopicLineStatusPhoneChangeTopicPhonePhoneChangeTopicPhoneStatusGets or Sets operationalStatusPhoneChangeTopicProvisionInfoPhoneChangeTopicUserAgentInfoPhoneColumnPhoneEntityListingPhoneEstablishedEventPhoneMetaBaseEntityListingPhoneNumberPhoneNumberColumnPhoneNumberStatusPhonesRebootPhoneStatusThe status of the primary or secondary Edges assigned to the phone lines.The Operational Status of this phoneThe phone status's edge assignment type.PhoneTransferEventIndicates the desired type of transfer.PhraseThe phrase sentiment, default value is Unspecified.The phrase strictness, default value is nullPhraseAssociationsPhraseTranslationPhysicalInterfaceEntityListingPINConfigurationPingIdentityGets or Sets nameIdentifierFormatGets or Sets ssoBindingPinnedMessageRequestPlanningGroupPlanningGroupListPlanningGroupMinimumsRequestPlanningGroupMinimumsResponsePlanningGroupModelPlanningGroupOutputsPlanningGroupReferencePlanningGroupRequirementOutputPlanningGroupToStaffingGroupsListingPlanningGroupToStaffingGroupsResponsePlanningPeriodSettingsPlanningPeriodShiftConstraintsPolicyPolicyActionsPolicyAttributeGets or Sets typePolicyAttributeSetPolicyConditionPolicyConditionResultPolicyConditionsThis condition is to filter out conversation with and without customer participation.Gets or Sets directionsGets or Sets mediaTypesPolicyCreatePolicyEntityListingPolicyErrorMessagePolicyErrorsPolicyTestPayloadPolicyTestResultPolicyUpdatePolicyUserThe current state for this user.Settings concerning positionThe alignment for positionPossibleWorkShiftsForWeekDefinition of an Action to be created or updated.The schemas defining all of the expected requests/inputs.The schemas defining all of the expected responses/outputs.PostTextMessageMessage typePostTextRequestGets or Sets botChannelsIf the channels list contains a 'Messaging' item and the messaging platform is known, include it here to get accurate analyticsPostTextResponseThe state of the bot after completion of the requestPredictionResultsIndicates the estimated wait time FormulaIndicates the media type scope of this estimated wait timePredictiveRoutingPredictiveRoutingCustomKpiAttributionEventPredictorThe predictor state.PredictorListingPredictorModelThe media type of the model.PredictorModelBriefThe media type of the model.The state of the modelPredictorModelFeatureThe type of feature.PredictorModelFeatureListingPredictorModelRetrainingErrorError code describing model training failure.PredictorModelsPredictorScheduleThe predictor schedule type.PredictorWorkloadBalancingPreprocessingRulePresenceDefinitionPresenceDetailQueryClauseBoolean operation to apply to the provided predicatesPresenceDetailQueryFilterBoolean operation to apply to the provided predicates and clausesPresenceDetailQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredPresenceEventOrganizationPresencePresenceEventUserPresencePresenceSettingsPresentedKnowledgeDocumentThe method how knowledge was surfaced.PrizeImagesProcessScheduleUpdateUploadRequestProfileWithDateRangeProgramProgramInsightsSettingsProgramInsightsSettingsEntityListingProgramJobGets or Sets stateProgramJobRequestProgramMappingsRequestProgramRequestProgramsEntityListingProgramTopicLinksJobGets or Sets stateProgramTopicLinksTestPhraseDetectedPhraseProgramTopicLinksTestPhraseMatchedTranscriptGets or Sets mediaTypeProgramTopicLinksTestTopicPhraseResultsProgramTopicLinksTopicsDefinitionsJobGets or Sets stateProgramTranscriptionEngineGets or Sets engineProgramTranscriptionEnginesProgressConsultTransferEventProgressTransferEventPromptPromptAssetAudio upload statusPromptAssetCreateAudio upload statusPromptAssetEntityListingPromptAssetUploadPromptEntityListingPropertyChangePropertyDefinitionPropertyIndexRequestProvisionInfoDraft to be publishedPublishedSurveyFormReferencePublishFormPublishProgramTestPhraseDetectedPhrasePublishProgramTestPhraseMatchedTranscriptGets or Sets mediaTypePublishProgramTestTopicPhraseResultsPublishProgramTopicsDefinitionsJobGets or Sets statePublishScriptRequestDataPublishTopicTestPhraseDetectedPhrasePublishTopicTestPhraseMatchedTranscriptGets or Sets mediaTypePublishTopicTestTopicPhraseResultsPublishTopicTopicsDefinitionsJobGets or Sets statePunctualityEventPureCloudPureEngageGets or Sets nameIdentifierFormatGets or Sets ssoBindingPushDeviceInsertRequestThe type of the device (Android / IoS)The notification provider for the device (FCM / APNS)PushDeviceUpdateRequestPushIntegrationThe integration provider associated with the deploymentPutDecisionTableRowRequestQMAuditQueryRequestQualityAuditLogMessageAction that took place.Type of the entity that was impacted.The level of this audit message.Name of the service that logged this audit message.The status of the action of this audit message.QualityAuditQueryExecutionResultsResponseQualityAuditQueryExecutionStatusResponseStatus of the audit query execution request.QualityAuditQueryFilterName of the property to filter.QualityEvaluationScoreItemGets or Sets mediaTypesQuarterHourlyQueryAdherenceExplanationsResponseQueryAgentScheduleUnavailableTimesRequestQueryAgentScheduleUnavailableTimesResponseQueryAgentShiftTradeListJobRequestQuery integrations for agents requestQueryAgentUnavailableTimesRequestQueryAgentUnavailableTimesValidationJobResponseStatus of the jobQueryApiSearchAggregationRangeQueryAvailabilityManagementUnitsSettingsRequestQueryAvailabilityManagementUnitsSettingsResponseQueryCapacityPlanStaffingGroupMetricChangeHistoryA criteria type that can be used in tandem with other criteria type to create queries of executionDataGets or Sets criteriaGroupsThe is the name of the criteria that can be queried.The type of data for the criteria (string, int, etc).A group of logical items for library queriesA singular item used to query librariesThe key to filter onThe operator for comparison.Query object for searching libraries based on criteriaQueryDivisionQueryEnrollmentOpportunityResultThe current status of the opportunityQueryExternalActivityOpportunitiesResponseQueryExternalActivityOpportunityResultQueryFacetInfoQueryOpportunitiesRequestQueryOpportunitiesResponseQueryOpportunityEnrollmentMetadataQueryOpportunityEnrollmentResultThe denial codeThe current status of the enrollmentThe system-generated message code about enrollment processing results or failuresQueryOpportunityEnrollmentsRequestQueryOpportunityEnrollmentsResponseQueryOpportunityEnrollmentsResultQueryPlanningGroupToStaffingGroupsRequestQueryRequestQueryRequestClauseThe logic used to combine the predicatesQueryRequestFilterThe logic used to combine the clausesQueryRequestPredicateThe dimension to be filteredQueryResponseDataQueryResponseGroupedDataQueryResponseMetricThe metric this applies toQueryResponseStatsQueryResultQueryResultsQueryShiftTradeListJobRequestQueryTimeOffIntegrationStatusRequestQueryTimeOffLimitValuesRequestQueryTimeOffLimitValuesResponseQueryUserStaffingGroupListRequestQueryWaitlistPositionsRequestQueryWeekSummaryListJobRequestQueryWeekSummaryListJobResponseItemQuestionGroupSettingsQuestionSettingsQueueThe Last Agent Routing Mode for the queue.The Scoring Method for the queue.The skill evaluation method to use when routing conversations.QueueConversationCallbackEventTopicCallbackConversationQueueConversationCallbackEventTopicCallbackMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateQueueConversationCallbackEventTopicConversationDivisionMembershipQueueConversationCallbackEventTopicConversationRoutingDataQueueConversationCallbackEventTopicDetailQueueConversationCallbackEventTopicDialerPreviewQueueConversationCallbackEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationCallbackEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationCallbackEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationCallbackEventTopicLimitGets or Sets namespaceQueueConversationCallbackEventTopicPhoneNumberColumnQueueConversationCallbackEventTopicQueueMediaSettingsQueueConversationCallbackEventTopicScoredAgentQueueConversationCallbackEventTopicUriReferenceQueueConversationCallbackEventTopicVoicemailcurrent state of the voicemail uploadQueueConversationCallbackEventTopicWrapupQueueConversationCallEventTopicCallConversationGets or Sets recordingStateQueueConversationCallEventTopicCallMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets recordingStateGets or Sets stateQueueConversationCallEventTopicConversationDivisionMembershipQueueConversationCallEventTopicConversationRoutingDataQueueConversationCallEventTopicDetailQueueConversationCallEventTopicDispositionAnswering Machine Detection timeout configuration.Silent Call timeout configuration.QueueConversationCallEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationCallEventTopicErrorBodyQueueConversationCallEventTopicFaxStatusA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationCallEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationCallEventTopicLimitGets or Sets namespaceQueueConversationCallEventTopicQueueMediaSettingsQueueConversationCallEventTopicRecordersStateQueueConversationCallEventTopicScoredAgentQueueConversationCallEventTopicUriReferenceQueueConversationCallEventTopicWrapupQueueConversationChatEventTopicChatConversationQueueConversationChatEventTopicChatMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateQueueConversationChatEventTopicConversationDivisionMembershipQueueConversationChatEventTopicConversationRoutingDataQueueConversationChatEventTopicDetailQueueConversationChatEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationChatEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationChatEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationChatEventTopicLimitGets or Sets namespaceQueueConversationChatEventTopicQueueMediaSettingsQueueConversationChatEventTopicScoredAgentQueueConversationChatEventTopicUriReferenceQueueConversationChatEventTopicWrapupQueueConversationCobrowseEventTopicCobrowseConversationQueueConversationCobrowseEventTopicCobrowseMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateQueueConversationCobrowseEventTopicConversationDivisionMembershipQueueConversationCobrowseEventTopicConversationRoutingDataQueueConversationCobrowseEventTopicDetailQueueConversationCobrowseEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationCobrowseEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationCobrowseEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationCobrowseEventTopicLimitGets or Sets namespaceQueueConversationCobrowseEventTopicQueueMediaSettingsQueueConversationCobrowseEventTopicScoredAgentQueueConversationCobrowseEventTopicUriReferenceQueueConversationCobrowseEventTopicWrapupQueueConversationEmailEventTopicAttachmentQueueConversationEmailEventTopicConversationDivisionMembershipQueueConversationEmailEventTopicConversationRoutingDataQueueConversationEmailEventTopicDetailQueueConversationEmailEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationEmailEventTopicEmailConversationQueueConversationEmailEventTopicEmailMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateQueueConversationEmailEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationEmailEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationEmailEventTopicLimitGets or Sets namespaceQueueConversationEmailEventTopicQueueMediaSettingsQueueConversationEmailEventTopicScoredAgentQueueConversationEmailEventTopicUriReferenceQueueConversationEmailEventTopicWrapupAddress and name data for a call endpoint.A communication's after-call work data.The communication's after-call work state.QueueConversationEventTopicAttachmentQueueConversationEventTopicCallWhether a call is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateState of recording on this call.Gets or Sets stateQueueConversationEventTopicCallbackThe direction of the callSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationEventTopicChatSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationEventTopicCobrowseSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationEventTopicConversationQueueConversationEventTopicConversationDivisionMembershipInformation on how a communication should be routed to an agent.The preview data to be used when this callback is a Preview.QueueConversationEventTopicDisconnectReasonDisconnect reason protocol type.Call resolution data for Dialer bulk make calls commands.Answering Machine Detection timeout configuration.Silent Call timeout configuration.QueueConversationEventTopicDivisionEntityRefQueueConversationEventTopicDomainEntityRefQueueConversationEventTopicEmailWhether an email is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateDetailed information about an error response.Extra information on fax transmission.QueueConversationEventTopicInternalMessageSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationEventTopicInternalMessageDetailsA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionA subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).A subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationEventTopicMessageWhether a message is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateIndicates the type of message platform from which the message originated.QueueConversationEventTopicMessageDetailsIndicates the delivery status of the message.For social media messages, the visibility of the message in the originating social platformQueueConversationEventTopicMessageMediaMetadata information about a message.QueueConversationEventTopicMessageMetadataContentQueueConversationEventTopicMessageMetadataEventQueueConversationEventTopicMessageStickerQueueConversationEventTopicParticipantThe current screen recording state for this participant.QueueConversationEventTopicPhoneNumberColumnRepresents the queue setting for this media.Contains the states of different recorders.QueueConversationEventTopicScoredAgentQueueConversationEventTopicScreenMonitoringSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateThe screen monitoring type.Gets or Sets stateQueueConversationEventTopicScreenShareSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationEventTopicSocialExpressionSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateFields identifying the destination of a given conversation command.Fields identifying the initiator of a given conversation command.Fields identifying the entity that updated the command.QueueConversationEventTopicTransferResponseGets or Sets stateThe type of transfer to perform.A UriReference for a resourceQueueConversationEventTopicVideoSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateThe voicemail data to be used when this callback is an ACD voicemail.current state of the voicemail uploadInformation about the workflow.Call wrap up or disposition data.QueueConversationMessageEventTopicConversationDivisionMembershipQueueConversationMessageEventTopicConversationRoutingDataQueueConversationMessageEventTopicDetailQueueConversationMessageEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationMessageEventTopicErrorBodyQueueConversationMessageEventTopicErrorDetailsA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationMessageEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationMessageEventTopicLimitGets or Sets namespaceQueueConversationMessageEventTopicMessageConversationQueueConversationMessageEventTopicMessageDetailsGets or Sets messageStatusGets or Sets socialVisibilityQueueConversationMessageEventTopicMessageMediaQueueConversationMessageEventTopicMessageMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateGets or Sets typeQueueConversationMessageEventTopicMessageMetadataQueueConversationMessageEventTopicMessageMetadataContentQueueConversationMessageEventTopicMessageMetadataEventQueueConversationMessageEventTopicMessageStickerQueueConversationMessageEventTopicQueueMediaSettingsQueueConversationMessageEventTopicScoredAgentQueueConversationMessageEventTopicUriReferenceQueueConversationMessageEventTopicWrapupQueueConversationScreenShareEventTopicConversationDivisionMembershipQueueConversationScreenShareEventTopicConversationRoutingDataQueueConversationScreenShareEventTopicDetailQueueConversationScreenShareEventTopicDivisionEntityRefA reference to another domain entity.QueueConversationScreenShareEventTopicErrorBodyA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionQueueConversationScreenShareEventTopicJourneyContextA subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationScreenShareEventTopicLimitGets or Sets namespaceQueueConversationScreenShareEventTopicQueueMediaSettingsQueueConversationScreenShareEventTopicScoredAgentQueueConversationScreenShareEventTopicScreenShareConversationQueueConversationScreenShareEventTopicScreenShareMediaParticipantGets or Sets directionGets or Sets disconnectTypeGets or Sets flaggedReasonGets or Sets initialStateGets or Sets stateQueueConversationScreenShareEventTopicUriReferenceQueueConversationScreenShareEventTopicWrapupAddress and name data for a call endpoint.A communication's after-call work data.The communication's after-call work state.QueueConversationSocialExpressionEventTopicAttachmentQueueConversationSocialExpressionEventTopicCallWhether a call is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateState of recording on this call.Gets or Sets stateQueueConversationSocialExpressionEventTopicCallbackThe direction of the callSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationSocialExpressionEventTopicChatSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationSocialExpressionEventTopicCobrowseSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationSocialExpressionEventTopicConversationQueueConversationSocialExpressionEventTopicConversationDivisionMembershipInformation on how a communication should be routed to an agent.The preview data to be used when this callback is a Preview.QueueConversationSocialExpressionEventTopicDisconnectReasonDisconnect reason protocol type.Call resolution data for Dialer bulk make calls commands.Answering Machine Detection timeout configuration.Silent Call timeout configuration.QueueConversationSocialExpressionEventTopicDivisionEntityRefQueueConversationSocialExpressionEventTopicDomainEntityRefQueueConversationSocialExpressionEventTopicEmailWhether an email is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateDetailed information about an error response.Extra information on fax transmission.QueueConversationSocialExpressionEventTopicInternalMessageSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationSocialExpressionEventTopicInternalMessageDetailsA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionA subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).A subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationSocialExpressionEventTopicMessageWhether a message is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateIndicates the type of message platform from which the message originated.QueueConversationSocialExpressionEventTopicMessageDetailsIndicates the delivery status of the message.For social media messages, the visibility of the message in the originating social platformQueueConversationSocialExpressionEventTopicMessageMediaMetadata information about a message.QueueConversationSocialExpressionEventTopicMessageMetadataContentQueueConversationSocialExpressionEventTopicMessageMetadataEventQueueConversationSocialExpressionEventTopicMessageStickerQueueConversationSocialExpressionEventTopicParticipantThe current screen recording state for this participant.QueueConversationSocialExpressionEventTopicPhoneNumberColumnRepresents the queue setting for this media.Contains the states of different recorders.QueueConversationSocialExpressionEventTopicScoredAgentQueueConversationSocialExpressionEventTopicScreenMonitoringSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateThe screen monitoring type.Gets or Sets stateQueueConversationSocialExpressionEventTopicScreenShareSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationSocialExpressionEventTopicSocialExpressionSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateFields identifying the destination of a given conversation command.Fields identifying the initiator of a given conversation command.Fields identifying the entity that updated the command.QueueConversationSocialExpressionEventTopicTransferResponseGets or Sets stateThe type of transfer to perform.A UriReference for a resourceQueueConversationSocialExpressionEventTopicVideoSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateThe voicemail data to be used when this callback is an ACD voicemail.current state of the voicemail uploadInformation about the workflow.Call wrap up or disposition data.Address and name data for a call endpoint.A communication's after-call work data.The communication's after-call work state.QueueConversationVideoEventTopicAttachmentQueueConversationVideoEventTopicCallWhether a call is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateState of recording on this call.Gets or Sets stateQueueConversationVideoEventTopicCallbackThe direction of the callSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationVideoEventTopicChatSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationVideoEventTopicCobrowseSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationVideoEventTopicConversationQueueConversationVideoEventTopicConversationDivisionMembershipInformation on how a communication should be routed to an agent.The preview data to be used when this callback is a Preview.QueueConversationVideoEventTopicDisconnectReasonDisconnect reason protocol type.Call resolution data for Dialer bulk make calls commands.Answering Machine Detection timeout configuration.Silent Call timeout configuration.QueueConversationVideoEventTopicDivisionEntityRefQueueConversationVideoEventTopicDomainEntityRefQueueConversationVideoEventTopicEmailWhether an email is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateDetailed information about an error response.Extra information on fax transmission.QueueConversationVideoEventTopicInternalMessageSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationVideoEventTopicInternalMessageDetailsA subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)Details about the action map from the Journey System which triggered this actionA subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).A subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)QueueConversationVideoEventTopicMessageWhether a message is inbound or outbound.System defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateIndicates the type of message platform from which the message originated.QueueConversationVideoEventTopicMessageDetailsIndicates the delivery status of the message.For social media messages, the visibility of the message in the originating social platformQueueConversationVideoEventTopicMessageMediaMetadata information about a message.QueueConversationVideoEventTopicMessageMetadataContentQueueConversationVideoEventTopicMessageMetadataEventQueueConversationVideoEventTopicMessageStickerQueueConversationVideoEventTopicParticipantThe current screen recording state for this participant.QueueConversationVideoEventTopicPhoneNumberColumnRepresents the queue setting for this media.Contains the states of different recorders.QueueConversationVideoEventTopicScoredAgentQueueConversationVideoEventTopicScreenMonitoringSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateThe screen monitoring type.Gets or Sets stateQueueConversationVideoEventTopicScreenShareSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateQueueConversationVideoEventTopicSocialExpressionSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateFields identifying the destination of a given conversation command.Fields identifying the initiator of a given conversation command.Fields identifying the entity that updated the command.QueueConversationVideoEventTopicTransferResponseGets or Sets stateThe type of transfer to perform.A UriReference for a resourceQueueConversationVideoEventTopicVideoSystem defined string indicating what caused the communication to disconnect.Gets or Sets initialStateGets or Sets stateThe voicemail data to be used when this callback is an ACD voicemail.current state of the voicemail uploadInformation about the workflow.Call wrap up or disposition data.QueueEmailAddressQueueEntityListingQueueMediaSettingsQueueMemberQueueMemberEntityListingQueueMemberEntityListingV1QueueMessagingAddressesQueueObservationDataContainerQueueObservationQueryGets or Sets detailMetricsGets or Sets metricsQueueObservationQueryClauseBoolean operation to apply to the provided predicatesQueueObservationQueryFilterBoolean operation to apply to the provided predicates and clausesQueueObservationQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredQueueObservationQueryResponseQueueReferenceQueueRequestThe Last Agent Routing Mode for the queue.The Scoring Method for the queue.The skill evaluation method to use when routing conversations.QueueUserEventTopicObjectQueueUserEventTopicQueueMemberQueueUserEventTopicUserReferenceQueueUtilizationDiagnosticQuickReplySpecifies the type of action that is triggered upon clicking the quick reply.RangeRange type (NoEnd: without an end date.RateLimitAggregateDataContainerRateLimitAggregateQueryClauseBoolean operation to apply to the provided predicatesRateLimitAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesRateLimitAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredRateLimitAggregateQueryResponseRateLimitAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsRateLimitAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.RateLimitAggregationViewType of view you wish to createTarget metric nameReactionThe reaction to take for a given call analysis result.RealTimeAdherenceExplanationThe status of the adherence explanationReasons for a failed message receipt.The reason code for the failed message receipt.RecallEntryReceivedReplyMessageReceivingScheduleLookupRecipientThe messenger type for this recipientAdditional identifiers for describing messaging recipient.Type of the IdentifierRecipientFlowRecipientListingRecipientRequestRecognitionThe context type (optional)The type of recognitionRecognitionBaseThe context type (optional)The type of recognitionRecognitionsRecordRecordersStateIndicates the state of the adhoc recorder.Indicates the state of the agent experience recorder.Indicates the state of the customer experience recorder.Indicates the state of the snippet recording.RecordingThe type of archive medium used.Represents the current file state for a recording.The media subtype of the recording.Status of a recording that cannot be returned because of an errorRole of the file recording.RecordingAnnotationFlowRecordingAnnotationQueueRecordingArchiveRestoreTopicMediaResultRecordingArchiveRestoreTopicRecordingRecordingAttachmentThe type of attachment this instance represents.Structured template button object.User actions available on the content.Story object.Type of ephemeral story attachment.RecordingEmailMessageRecordingEncryptionConfigurationType should be LocalKeyManager or KmsSymmetric when create or update Key configurations; 'Native' for disabling configuration.RecordingEncryptionConfigurationListingRecordingEventMediaResultRecordingEventRecordingRecordingFormRecordingFormPageRecordingFormPageComponentType of this form component element.RecordingFormResponseComponentRecordingFormResponseContentType of this content element.RecordingInputRecordingIntroductionRecordingJobThe current state of the job.RecordingJobEntityListingRecordingJobFailedRecordingRecordingJobsQueryOperation to perform bulk task.RecordingLocationRecordingMessageReceiptThe message receipt statusRecordingMessageReceiptReasonThe reason code for the failed message receiptRecordingMessagingMessageIndicates the content type for this messageFor social media messages, the visibility of the message in the originating social platformRecordingMetadataThe type of archive medium used.Represents the current file state for a recording.The recording media subtype.The region the source recording is stored inRecordingNotificationResponseThe status of the notification response.RecordingNotificationTemplateRecordingRetentionThe type of archive medium used.RecordingRetentionCursorEntityListingRecordingRoadsideAssistanceRecordingSettingsRecordingTemplateBodyRecordingTemplateButtonSpecifies the type of the button.RecordingTemplateCardRecordingTemplateCarouselRecordingTemplateFooterRecordingTemplateHeaderTemplate header type.RecordingTranscodeCompleteTopicMediaResultRecordingTranscodeCompleteTopicRecordingRecordingUploadReportThe current status of the upload report.RecordingUploadReportRequestReport will include uploads with this statusRecordingWheelPickerRecordingWheelPickerItemRecurrenceEndSettingsRecurrencePeriodThe granularity unit to interpret the period of this activity planRecurrenceSettingsRecurrenceSettingsBaseReferrerType of referrer (e.g. search, social).RegionResponseRegionTimeZoneRegisterArchitectExportJobRegisterArchitectExportJobResponseThe status of the export job.RegisterArchitectJobRequestRegisterArchitectJobResponseRelationshipRelationshipListingRemoveEntitiesRequestRemoveEntityReoccurrenceReplacementTermReplacement term typeReplaceRequestReplaceResponseGets or Sets uploadMethodReplyMessageMessage type.ReplyToEmailAddressReportingDataExportTopicDataExportNotificationGets or Sets exportErrorMessagesTypeGets or Sets exportFormatGets or Sets innerGets or Sets statusGets or Sets viewTypeReportingExportJobListingReportingExportJobRequestThe user supplied csv delimiter string value either of type 'comma' or 'semicolon' permitted for the export requestIndicates the duration format for the exportsThe requested format of the exported dataThe type of view export job to be createdReportingExportJobResponseThe user supplied csv delimiter string value either of type 'comma' or 'semicolon' permitted for the export requestIndicates the duration format for the exportsThe error message in case the export request failedThe requested format of the exported dataGets or Sets innerThe current status of the export requestThe type of view export job to be createdReportingExportMetadataJobListingReportingExportMetadataJobResponseThe view type of the export metadataReportingIntervalThe granularity of the reporting interval periodReportingTurnResult of the bot flow 'ask' action.ReportingTurnActionGets or Sets actionTypeReportingTurnBotFlowInvocationEventRepresents the type of invocation event which occurred.ReportingTurnFlowThe type of the flowReportingTurnIntentReportingTurnIntentSlotReportingTurnKnowledgeReportingTurnKnowledgeDocumentReportingTurnKnowledgeEventsReportingTurnKnowledgeFeedbackReportingTurnKnowledgeFeedbackEventReportingTurnKnowledgeSearchReportingTurnKnowledgeSearchEventReportingTurnsResponseReprocessInteractionsByJobIdResponseReprocessJobEntityListingResponseReprocessJobResponseThe status of the job.Gets or Sets mediaTypesDefines response components of the Action Request.RequestContextRequestContextPatternRequestCriteriaThe comparison operator.RequestDeviceDevice category.RequestEntityTypeCriteriaThe entity to match the pattern against.The comparison operator.RequestExternalSegmentThe external system where the segment originates from.RequestJourneyRequestJourneyPatternThe stream type for which this pattern can be matched on.RequestMappingType of the value suppliedMethod of finding value to use with AttributeRequestPageRequestScoredAgentRequiredDateRangeRequiredLocalDateRangeReschedulingManagementUnitResponseReschedulingOptionsRunResponseResolutionAggregateDataContainerResolutionAggregateQueryClauseBoolean operation to apply to the provided predicatesResolutionAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesResolutionAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredResolutionAggregateQueryResponseResolutionAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsResolutionAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.ResolutionAggregationViewType of view you wish to createTarget metric nameResolutionAsyncAggregateQueryResponseResolutionAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsResolutionDetailQueryClauseBoolean operation to apply to the provided predicatesResolutionDetailQueryFilterBoolean operation to apply to the provided predicates and clausesResolutionDetailQueryPredicateLeft hand side for metric predicatesOptional operator, default is matchesOptional type, can usually be inferredResourceConditionNodeGets or Sets conjunctionGets or Sets operatorResourceConditionValueGets or Sets typeResourcePermissionPolicyContains information about a response.The interaction type for this response.The response type represented by the response.ResponseAssetResponseAssetBulkRequestResponseAssetEntityListingResponseAssetFilterHow to apply this search criteria against other criteria.ResponseAssetRequestResponseAssetSearchRequestThe sort order for resultsResponseAssetSearchResultsResponseAssetStatusUpload status of the assetDefines response components of the Action Request.Query result listResponseEntityListingUsed to filter response queriesFilter operation: IN, EQUALS, NOTEQUALS.ResponsePageUsed to query for responsesUsed to return response query resultsResponseSetSetting level of live speaker detection based on ringbacksResponseSetEntityListingContains information about the substitutions associated with a response.Contains information about the text associated with a response.Response text content type.Response text type.RestErrorDetailRestorePresenceSettingsRetentionDurationReverseWhitepagesLookupResultReviewAssessmentResultsRichLinkRichLinkHeaderDescribes the Rich Link header type.RingRmsAssetAddressableRefUsage of the asset.RoleDivisionRoleDivisionGrantsRoleDivisionPairRoleSettingsRoomThe type of roomRoomParticipantRoomParticipantResponseRoomParticipantsResponseRoomUpdateRequestRouteIdentityResolutionConfigRoutePathRequestThe media type of the given queue to associate with the route pathRoutePathResponseThe media type of the given queue associated with the route pathRoutingActivityDataRoutingActivityEntityDataRoutingActivityMetricValueMetricRoutingActivityQueryGets or Sets groupBySort the result set in ascending/descending order.RoutingActivityQueryClauseBoolean operation to apply to the provided predicatesRoutingActivityQueryFilterBoolean operation to apply to the provided predicates and clausesRoutingActivityQueryMetricThe requested metricRoutingActivityQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredRoutingActivityResponseDimension that is used as an entityIdRoutingConversationAttributesRequestRoutingConversationAttributesResponseRoutingDataRoutingEstablishedEventRoutingRulematching operator.RoutingSettingsRoutingSkillThe current state for this skill.RoutingSkillReferenceRoutingStatusIndicates the Routing State of the agent.RoutingStatusDetailQueryClauseBoolean operation to apply to the provided predicatesRoutingStatusDetailQueryFilterBoolean operation to apply to the provided predicates and clausesRoutingStatusDetailQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredRoutingTransferEventIndicates the desired type of transfer.RowRowSearchFilterRowSearchPredicateThe search operator for this predicateThe special value that will be searched for in rows.RuleConfigRuleEngineConfigRuleSetRuleSetDiagnosticGets or Sets warningsRuleSetEntityListingSalesforceGets or Sets nameIdentifierFormatGets or Sets ssoBindingSalesforceSettingsFilter source by channel.SalesforceSourceRequestSalesforceSourceResponseThe source type.SAMLProviderGets or Sets nameIdentifierFormatGets or Sets ssoBindingDefines a period of time to perform a specific action.Indicates if the resource is active, inactive, or deleted.ScheduleActivityThe type of the external activity associated with this activity, if applicableScheduleDivisionViewEntityListingDefines a process automation scheduled trigger.ScheduledTriggerEntityListingScheduleEntityListingScheduleGenerationMessageThe type of the messageScheduleGenerationResultScheduleGenerationResultSummaryScheduleGenerationWarningGets or Sets noNeedDaysGets or Sets unableToScheduleRequiredDaysA group of schedules that define the operating hours of an organization.Indicates if the resource is active, inactive, or deleted.A schedule group.ScheduleGroupDivisionViewEntityListingScheduleGroupEntityListingScheduleIntervalScheduleReferenceWithBusinessUnitSchedulerMessageArgumentThe type of this message parameterSchedulerMessageSeverityCountThe schedule message severitySchedulerMessageTypeSeverityThe severity of the messageThe type of the messageA schedule.ScheduleUploadProcessingResponseThe status of the operationScheduleVisibilityRangeScheduleVisibilitySettingsRequestScheduleVisibilitySettingsResponseSchedulingNoForecastOptionsRequestThe shift length option to apply if no forecast is suppliedThe shift start option to apply if no forecast is suppliedSchedulingOptionsRequestOverrides the default BU level activity smoothing type for this schedule generationSchedulingPeriodSchedulingPeriodBaseSchedulingProcessingErrorAn internal code representing the type of error.SchedulingSettingsRequestStart day of weekend for schedulingSchedulingSettingsResponseStart day of weekend for schedulingSchedulingStatusResponseThe status of the scheduling job.SchedulingTestingOptionsRequestSchemaSchemaQuantityLimitsDefines a SCIM resource.Defines a SCIM resource type's schema extension.Defines a response for a list of SCIM resource types.Defines a SCIM email address.The type of email address.Defines a SCIM error.The type of SCIM error when httpStatus is a \"400\" error.External Identifiers of user.Defines a response for a list of SCIM groups.Defines the SCIM metadata.The type of SCIM resource.Defines a SCIM phone number.The type of phone number.Defines a SCIM service provider's configuration.Defines an authentication scheme in the SCIM service provider's configuration.The type of authentication scheme.Defines a \"bulk\" request in the SCIM service provider's configuration.Defines a \"filter\" request in the SCIM service provider's configuration.Defines a request in the SCIM service provider's configuration.Genesys Cloud user extensions to SCIM RFC.Defines a response for a list of SCIM users.Defines a user role.The routing language assigned to a user.The routing skill assigned to a user.Defines the creation of a SCIM user.Defines a SCIM enterprise user.Defines a SCIM group.Defines a reference to SCIM groups.The type of SCIM resource.Defines a reference to SCIM group members.The type of SCIM resource.Defines a SCIM PATCH operation.The PATCH operation to perform.Defines a SCIM PATCH request.A complex type that defines service provider attributes or subattributes and their qualities.The circumstances under which an attribute can be defined or redefined.Gets or Sets referenceTypesThe circumstances under which an attribute and its values are returned in response to a GET, PUT, POST, or PATCH request.The data type of the attribute.The method by which the service provider enforces the uniqueness of an attribute value.Defines a SCIM schema.Defines the list response for SCIM resource types.Defines a SCIM user.ScorableSurveyGets or Sets statusScoredAgentScreenMonitoringSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The screen monitoring type.The connection state of this communication.ScreenRecordingActiveSessionsScreenRecordingMetaDataScreenRecordingMetaDataRequestScreenshareSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.ScriptScriptEntityListingDetails about a scroll percentage event triggerSdkLibrarySearchAggregationGets or Sets orderThe type of aggregation to performSearchAlternativeShiftTradesRequestSearchCriteriaHow to apply this search criteria against other criteriaGets or Sets typeSearchDecisionTableRowsRequestSearchRequestThe sort order for resultsSearchShiftTradeResponseSearchShiftTradesRequestSearchShiftTradesResponseSearchSortThe sort order for resultsSearchUnmatchedShiftTradeListJobRequestSearchUnmatchedShiftTradeListJobResponseItemSearchUnmatchedShiftTradeResponseItemSearchUpdateRequestSecondaryPresenceSecondaryPresenceLookupItemSectionSecureSessionThe current state of a secure sessionSecureSessionEntityListingSecurityProfileSecurityProfileEntityListingSegmentSegmentAssignmentSegmentAssignmentEventSegmentAssignmentListingSegmentAssignmentsSegmentAssignmentSegmentSegmentAssignmentSessionSegmentDetailQueryClauseBoolean operation to apply to the provided predicatesSegmentDetailQueryFilterBoolean operation to apply to the provided predicates and clausesSegmentDetailQueryPredicateLeft hand side for dimension predicatesLeft hand side for metric predicatesOptional operator, default is matchesLeft hand side for property predicatesOptional type, can usually be inferredSegmentEstimateCountSegmentForAssignmentSegmentForUnassignmentSegmentListingSegmentUnassignmentsSegmentUrlSelectedAnswerSelectedColumnsSelectedCustomCalculationColumnsDetails about a selector event triggerSelfAgentGreetingSendAgentlessOutboundMessageRequestThe recipient messaging address messenger type.SendAgentlessOutboundMessageResponseType of messenger.SendMessageBodySendMessagingTemplateRequestSentimentDataSentimentFeedbackThe sentiment feedback value for the given phraseSentimentFeedbackEntityListingSentimentInsightEntrySentimentInsightsSequenceScheduleServerDateServiceGoalTemplateServiceGoalTemplateImpactOverrideServiceGoalTemplateListServiceGoalTemplateReferenceServiceLevelServiceNowSettingsServiceNowSourceRequestServiceNowSourceResponseThe source type.SessionThe status of this case.Last ACD outcome for the conversation.Disconnect reason for the last user connected to the conversation.The original direction of the conversation.SessionEndDetailsThe type of termination handling that resulted in the session end.SessionFilesSessionInfoSessionLastEventSessionListingSessionMetaDataSessionMetaDataResultSessionMetricDataSessionSegmentAssignmentSessionsResponseSetContentTemplateActionSettingsSetRecordingStateOn update, 'paused' initiates a secure pause, 'active' resumes any paused recordings.SetSmsPhoneNumberActionSettingsSetTimeOffIntegrationStatusRequestThe integration status value for the time off requestSetTimeOffLimitValuesRequestSettingDirectionStatus for the Inbound DirectionStatus for the Outbound DirectionSettingsSetUuiDataRequestSetWhatsAppIntegrationActionSettingsSetWrapperAssignmentEffectiveDateRangeSetWrapperDayOfWeekGets or Sets valuesSetWrapperRoutePathRequestSetWrapperStringSetWrapperSyncTimeOffPropertyGets or Sets valuesShareGets or Sets memberTypeGets or Sets sharedEntityTypeSharedEntitySharedResponseShareEntityListingSharepointAuthenticationPropertiesShiftStartVarianceGets or Sets applicableDaysShiftTradeActivityPreviewResponseThe type of the external activity associated with this activity, if applicableShiftTradeActivityRuleThe action this rule invokesThe activity category to which to apply this ruleShiftTradeAddTradeJobResponseThe status of the jobThe type of the jobShiftTradeBulkUpdateTradeStateBuJobResponseThe status of the jobThe type of the jobShiftTradeEvaluateTradesBuJobResponseThe status of the jobThe type of the jobShiftTradeExternalActivityRuleThe action this rule invokesThe external activity type to which to apply this ruleShiftTradeInitiatingSideResponseItemShiftTradeListJobResponseShiftTradeListResponseShiftTradeMatchesSummaryResponseShiftTradeMatchResponseItemShiftTradeMatchReviewResponseGets or Sets unevaluatedRulesShiftTradeMatchReviewUserResponseShiftTradeMatchTradeJobResponseThe status of the jobThe type of the jobShiftTradeMatchViolationThe type of constraint violationShiftTradeNotificationThe new state of the shift trade, null if there was no changeShiftTradePreviewResponseShiftTradeQueryAgentTradesJobResponseThe status of the jobThe type of the jobShiftTradeQueryTradesBuJobResponseThe status of the jobThe type of the jobShiftTradeQueryWeekSummariesBuJobResponseThe status of the jobThe type of the jobShiftTradeReceivingSideResponseItemShiftTradeResponseThe state of this shift tradeShiftTradeResponseItemThe state of this shift tradeShiftTradeSearchUnmatchedTradesBuJobResponseThe status of the jobThe type of the jobShiftTradeSettingsHow to handle shift trades which result in violations of minimum number of minutes between shifts constraintHow to handle one-sided shift tradesHow to handle shift trades which result in violations of planning period maximum paid time constraintHow to handle shift trades which result in violations of planning period minimum paid time constraintHow to handle shift trades which involve unequal paid timesHow to handle shift trades which result in violations of weekly maximum paid time constraintHow to handle shift trades which result in violations of weekly minimum paid time constraintShiftTradeShiftResponseItemShiftTradeTargetRequestItemShiftTradeTargetResponseItemShiftTradeUpdateTradeJobResponseThe status of the jobThe type of the jobShiftTradeUpdateTradeStateJobResponseThe status of the jobThe type of the jobShiftTradeWeekSummaryResponseItemShortTermForecastingSettingsShortTermForecastReferenceShrinkageOverrideShrinkageOverridesSignatureThe configuration to indicate when the signature of a conversation has to be includedSignedDataSignedUrlResponseSingleWorkdayAveragePointsSingleWorkdayAverageValuesSipDownloadResponseSIPSearchPublicRequestSipSearchResultSiteMedia model for the siteIndicates if the resource is active, inactive, or deleted.SiteConnectionMedia model for the current site.Connection method from site to site (Direct, Indirect, CloudProxySiteConnectionsSiteEntityListingSiteSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeSiteSearchRequestThe sort order for resultsSitesSearchResponseSkillCombinationInfoSkillEntityListingA skill expression entity with ID, expression string (raw or normalized), and queue IDRequest data for skill expression validationSkillExpressionEntityListingA validation error found in the expressionResult of skill expression validationSkillGroupGroup's filling statusSkillGroupConditionOperator that will be applied to the conditionsSkillGroupDefinitionSkillGroupEntityListingSkillGroupLanguageConditionComparator that will be applied to the proficiencySkillGroupMemberDivisionListSkillGroupMemberDivisionsSkillGroupMemberEntityListingSkillGroupRoutingConditionComparator that will be applied to the proficiencySkillGroupWithMemberDivisionsGroup's filling statusA skill reference extracted from the expressionSkillsToRemoveSmsAddressSmsAddressEntityListingSmsAddressProvisionSmsAlphanumericProvisionSmsAvailablePhoneNumberThe address requirement needed for provisioning this number.Gets or Sets capabilitiesThe type of phone number available for provisioning.SMSAvailablePhoneNumberEntityListingSmsConfigSmsIdentityResolutionConfigSmsPhoneNumberRenewal time period of this phone number, if the phoneNumberType is shortcode.Gets or Sets capabilitiesStatus of the provisioned phone number.Type of the phone number provisioned.BillingType of this phone number, if the phoneNumberType is shortcode.SmsPhoneNumberEntityListingSmsPhoneNumberImportType of the phone number provisioned.SmsPhoneNumberPatchRequestSmsPhoneNumberProvisionType of the phone number provisioned.SmsPhoneNumberRefSmsProvisioningStatusProvisioning actionProvisioning stateSnapshotFilesSnapshotInfoSnapshotMetaDataSnapshotMetaDataResultSnapshotMetricDataSnapshotsSnippetRecordingRequestType of recording to apply to the participant.SocialEscalationResponseEntityListingSocialExpressionSystem defined string indicating what caused the communication to disconnect.The connection state of this communication.SocialHandleSocial Handle TypeSocialKeywordSocialMediaAggregateDataContainerSocialMediaAggregateMetricDataSocialMediaAsyncAggregateQueryResponseSocialMediaAsyncAggregationQueryGets or Sets groupByGets or Sets metricsSocialMediaAsyncDetailQueryDeprecated: use 'sort' field instead.SocialMediaAsyncDetailQueryResponseSocialMediaDetailDataContainerSocialMediaDetailMessageContainerSocialMediaEngagementSocialMediaMessageDataThe direction of the message.Type of text messenger.The status of the message.SocialMediaMessageEscalationInfoGets or Sets escalationStatusSocialMediaQueryClauseBoolean operation to apply to the provided predicatesSocialMediaQueryFilterBoolean operation to apply to the provided predicates and clausesSocialMediaQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredSocialMediaQuerySortSocialMediaStatisticalResponseSocialMediaStatisticalSummarySocialNumericRangeSocialTopicPatchRequestSocialTopicRequestSocialTopicResponseThe status of the social topic.SocialTopicWithDataIngestionRuleMetadataResponseThe status of the social topic.SocialTopicWithDataIngestionRuleMetadataResponseEntityListingSortItemSourceThe type of sourceSourceBaseResponseThe source type.SourceConfigurationSourceEntityThe type of the source entitySourceEntityListingSourceIntentSource typeSourceLastSyncState of the last synchronization.SourcePlanningGroupRequestSourceSyncResponseSync state.SpeechTextAnalyticsConversationSummaryThe media type of the associated interactionThe type of summarySpeechTextAnalyticsConversationSummaryListingSpeechTextAnalyticsSettingsRequestSpeechTextAnalyticsSettingsResponseSplittingInformationThe splitting criteria typeStaCategoryThe type of interaction the category will apply toStaffingGroupAllocationStaffingGroupAllocationsResponseTemplateStaffingGroupFullTimeEquivalentContributionStaffingGroupListingStaffingGroupMetricChangeResponseThe metric which is going to be modified for the selected staffing groupsStaffingGroupReferenceStaffingGroupResponseStaffingRequirementResultResponseTemplateStaffingRequirementsPlanningGroupDataStageThe Status of the Stage.StageListingStageplanStageplanListingStageplanReferenceStageplanUpdateStageReferenceStarrableDivisionStatEventCampaignTopicIntervalMetricsStatEventCampaignTopicMetricStatsStatEventCampaignTopicStatsNotificationStatEventFlowOutcomeTopicIntervalMetricsStatEventFlowOutcomeTopicMetricStatsStatEventFlowOutcomeTopicStatsNotificationStatEventFlowTopicIntervalMetricsStatEventFlowTopicMetricStatsStatEventFlowTopicStatsNotificationStatEventQueueTopicIntervalMetricsStatEventQueueTopicMetricStatsStatEventQueueTopicStatsNotificationStatEventUserTopicIntervalMetricsStatEventUserTopicMetricStatsStatEventUserTopicStatsNotificationStatEventWrapUpCodeTopicIntervalMetricsStatEventWrapUpCodeTopicMetricStatsStatEventWrapUpCodeTopicStatsNotificationStationGets or Sets statusStationEntityListingStatisticalResponseStatisticalSummaryStatusChangeThe namespace for the status changeThe status the change request transitioned fromThe reason for rejecting the limit override requestThe status the change request transitioned toStatusInfoStepThe Status of the Step.StepListingStepplanThe activity type of the Stepplan.StepplanListingStepplansWorktypeReferenceStepplanUpdateThe activity type of the Stepplan.StepReferenceStopSettingsStorySettingStreetAddressSttEngineEntitySttEngineEntityListingSubjectGets or Sets typeSubjectDivisionGrantsGets or Sets typeSubjectDivisionGrantsEntityListingSubjectDivisionsSubscriberResponseSubscriptionSubscriptionOverviewUsageSuggestedSearchChunkSuggestionThe state of the suggestion.The trigger type of the suggestion.The type of the documents for which the suggestion is.SuggestionCannedResponseSuggestionContextThe media type of the conversation in which the suggestion event was raised.SuggestionEngagementThe type of engagement with the suggestion.SuggestionFeedbackThe rating value of the suggestion feedback.SuggestionGeneratedKnowledgeAnswerSuggestionKnowledgeAnswerSuggestionKnowledgeArticleSuggestionKnowledgeSearchSuggestionListingSuggestionScriptSuggestSearchCriteriaHow to apply this search criteria against other criteriaSuggestSearchRequestSummaryAggregateDataContainerSummaryAggregateQueryClauseBoolean operation to apply to the provided predicatesSummaryAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesSummaryAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredSummaryAggregateQueryResponseSummaryAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.SummaryAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.SummaryAggregationViewType of view you wish to createTarget metric nameSummaryAsyncAggregateQueryResponseSummaryAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.SummaryGenerationConfigSummarySettingFormat of the generated summary.The interaction type the setting can be used forGets or Sets predefinedInsightsService type for summarization.Type of the summary setting.Level of detail of the generated summary.SummarySettingCustomEntitySummarySettingEntitySummarySettingEntityListingSummarySettingParticipantLabelsSummarySettingPIISummarySettingWithTranscriptSupportCenterCategorySupportCenterCompactCategoryModuleTemplateSupportCenterCustomMessageType of the messageSupportCenterDetailedCategoryModuleSidebarSupportCenterDetailedCategoryModuleTemplateSupportCenterFeedbackSettingsSupportCenterGlobalStyleSupportCenterHeroStyleSupportCenterImageSupportCenterImageSourceSupportCenterLabelFilterSupportCenterModuleSettingScreen module typeSupportCenterScreenThe type of the screenSettings concerning knowledge portal (previously support center)Router type for knowledge portal (previously support center)SupportCenterStyleSettingSupported content profile for inbound and outbound messagesSupportedContentListingSupportedContentReferenceSupportedDialectsEntityListingSupportedDialectsTranscriptionEngineGets or Sets engineSupportedEntityTypeStatusThe configuration status of restricted listsSupportedLanguageSupportedLanguagesInfoDefinitionThe language release statusSurveyGets or Sets statusType of the surveySurveyAggregateDataContainerSurveyAggregateQueryClauseBoolean operation to apply to the provided predicatesSurveyAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesSurveyAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredSurveyAggregateQueryResponseSurveyAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsSurveyAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.SurveyAggregationViewType of view you wish to createTarget metric nameSurveyAssignmentSurveyAsyncAggregateQueryResponseSurveyAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsSurveyDetailQueryClauseBoolean operation to apply to the provided predicatesSurveyDetailQueryFilterBoolean operation to apply to the provided predicates and clausesSurveyDetailQueryPredicateLeft hand side for dimension predicatesLeft hand side for metric predicatesOptional operator, default is matchesOptional type, can usually be inferredSurveyErrorDetailsSurveyFormSurveyFormAndScoringSetSurveyFormEntityListingSurveyQuestionGets or Sets typeSurveyQuestionGroupSurveyQuestionGroupScoreSurveyQuestionScoreSurveyScoringSetSwapRowIndexRequestSyncStatusRequestNew status for an existing sync operationSystemMessageObjectSystemMessageSystemMessageGets or Sets reasonGets or Sets systemTopicTypeSystemPresenceSystemPromptSystemPromptAssetGets or Sets uploadStatusSystemPromptAssetEntityListingSystemPromptEntityListingTagQueryRequestTagValueTagValueEntityListingTargetAttributesTargetAttributeValueTargetPerformanceProfileTaskManagementAggregateDataContainerTaskManagementAggregateQueryClauseBoolean operation to apply to the provided predicatesTaskManagementAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesTaskManagementAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredTaskManagementAggregateQueryResponseTaskManagementAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsTaskManagementAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.TaskManagementAggregationViewType of view you wish to createTarget metric nameTaskManagementAsyncAggregateQueryResponseTaskManagementAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsTaskManagementErrorDetailsTaskManagementObservationDataContainerThe metric for this data pointQualifier for duration based metrics.TaskManagementObservationDetailContainerTaskManagementObservationGroupResultThe status category for this group.TaskManagementObservationMetricStatsTaskManagementObservationPredicateThe dimension to filter onTaskManagementObservationQueryGets or Sets expandsGets or Sets groupByTaskManagementObservationQueryFilterTaskManagementObservationQueryResponseTaskManagementObservationResultTaskManagementQueryMetricThe requested metric nameQualifier for duration based metrics.TeamTeamActivityDataTeamActivityEntityDataTeamActivityMetricValueMetricTeamActivityQueryGets or Sets groupBySort the result set in ascending/descending order.TeamActivityQueryClauseBoolean operation to apply to the provided predicatesTeamActivityQueryFilterBoolean operation to apply to the provided predicates and clausesTeamActivityQueryMetricThe requested metricTeamActivityQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredTeamActivityResponseDimension that is used as an entityIdTeamAddMemberFailureSpecific reason the member could not be added.TeamEntityListingTeamMemberAddListingResponseTeamMemberEntityListingTeamMembersTeamReferenceTeamSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeTeamSearchRequestThe sort order for resultsTeamsSearchResponseTelephonySettingsTemplateParameterTemporalUnitTermDictates if term operand must come from the internal, external or both participantsTermAttributeGets or Sets typeTerminateJobThe type of the Job.The status of the Job.TestExecutionOperationResultTestExecutionResultResults from evaluating matching criteria against test inputInformation about the Trigger test mode processing stepTestMessageInformation about event test mode executionInformation about trigger test mode executionBasic identifying information about a triggerInformation about the Trigger test mode schema validation stepInformation about the Trigger test mode target validation stepTestTopicPhraseJobGets or Sets stateTestTopicPhraseJobRequestTestTopicPhraseJobsGets or Sets entityTypeGets or Sets stateTestTopicPhrasePhraseThe phrase strictness, default value is nullTestTopicPhraseTestPhraseDetectedPhraseTestTopicPhraseTestPhraseMatchedTranscriptGets or Sets mediaTypeTestTopicPhraseTestTopicPhraseResultsTestTopicPhraseTopicThe topic participants, default value is bothThe topic strictness, default value is 72TestTopicPhraseTopicsDefinitionsJobGets or Sets stateChannel information relevant to a bot flow.Gets or Sets inputModesThe name of the channel.Gets or Sets outputModesSettings for a next-action of disconnecting, including the reason code for the disconnect.The reason for the disconnect.Settings for an input event to the bot flow indicating an error has occurred.Settings for a next-action of exiting the bot flow.The reason for the exit.Description of the Bot Flow.Settings for launching an instance of a bot flow.Information related to a successful launch of a bot flow.Describes a flow location.TextBotFlowMilestoneFlow Outcome data related to a bot flow which is exiting gracefully.The value of the FlowOutcome.Settings for a turn request to a bot flow.Indicates the type of input event being requested.Information related to a success bot flow turn request.Indicates the suggested next action.Input/Output data related to a bot flow which is exiting gracefully.Mode constraints to observe when operating on a bot flow.Prompt information related to a bot flow turn.Prompt information related to a bot flow turn.Data for a single bot flow prompt segment.The segment type which describes any semantics about the 'text' and also indicates which other field might include additional relevant info.RichMedia Input to the bot.Mode constraints to observe when operating on a bot flow.Data for a single bot flow transcript.A reference to a bot flow turn.Information about the caller executing a bot flow.The name of the user agent.User input data used in a bot flow turn.Settings for an input event to the bot flow indicating user input is available.The input mode.Settings for a next-action of waiting for additional user input and sending the data as an input action to the bot flow.TextMessageListingTextStylePropertiesText alignment.ThirdPartySuggestionThirdPartySuggestionSourceTickerTimeAllowedTimeAndDateSubConditionThe operator to use for comparison.The type of time/date sub-condition.TimeAndDateSubConditionRangeTimeIntervalTimeOffBalanceJobReferenceThe status of the jobTimeOffBalanceJobResponseThe status of the time off balance jobTimeOffBalanceRequestTimeOffBalanceResponseTimeOffBalancesResponseTimeOffIntegrationStatusResponseThe value of integration status for the time off requestTimeOffIntegrationStatusResponseListingTimeOffLimitGranularity choice for the time off limitTimeOffLimitListingTimeOffLimitRangeGranularity choice for the time-off limitTimeOffLimitReferenceTimeOffLimitValueRangeGranularity choice for time off limitTimeOffPlanAuto approval rule for this time off planTimeOffPlanBusinessUnitAssociationTimeOffPlanListingTimeOffPlanManagementUnitAssociationTimeOffRequestThe status of this time off requestThe substatus of this time off requestTimeOffRequestListTimeOffRequestListingTimeOffRequestLookupTimeOffRequestNotificationThe status of this time off requestTimeOffRequestQueryBodyGets or Sets statusesGets or Sets substatusesTimeOffRequestReferenceTimeOffRequestResponseThe status of this time off requestThe substatus of this time off requestTimeOffSettingsRequestThe type of the submission rangeTimeOffSettingsResponseThe type of the submission rangeTimeseriesTimeSlotTimeZoneEntityListingTimeZoneMappingPreviewTokenInfoTokenInfoClonedUserTopicGets or Sets matchingTypeGets or Sets participantsGets or Sets strictnessTopicCriteriaCursor listing of Topics.TopicDurationTopicJobGets or Sets stateTopicJobRequestTopicOffsetTopicPhraseTopicRequestThe topic participants, default value is AllThe topic strictness, default value is 72TopicsDefinitionsProgramMappingsTopicsDefinitionsProgramsMappingsEntityListingTopicsEntityListingTouchpointMedia Type of the touchpoint; allowed values are Email, Message and Voice.TouchpointResponseMedia Type of the touchpoint; allowed values are Email, Message and Voice.Outcome Attribution Touchpoint status.Settings that control how tracking data is collected and filtered.TranscriptAggregateDataContainerTranscriptAggregateQueryClauseBoolean operation to apply to the provided predicatesTranscriptAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesTranscriptAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredTranscriptAggregateQueryResponseTranscriptAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.TranscriptAggregationSortAggregation function used for the sort metric.Name of the metric used for sorting values.TranscriptAggregationViewType of view you wish to createTarget metric nameTranscriptAsyncAggregateQueryResponseTranscriptAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsQuery type to use.TranscriptCategoriesTranscriptionConfigThe name of the vendor used for speech transcription.TranscriptionEnginesRequestTranscriptionSettingsSetting to enable/disable transcription capabilityTranscriptionTopicTranscriptAlternativeTranscriptionTopicTranscriptionMessageTranscriptionTopicTranscriptionRequestStatusGets or Sets statusTranscriptionTopicTranscriptResultGets or Sets channelTranscriptionTopicTranscriptWordTranscriptsTranscriptSearchCriteriaHow to apply this search criteria against other criteriaGets or Sets typeTranscriptSearchRequestThe sort order for resultsTranscriptsFiltersThe media type of the transcripts, default value is allTranscriptTopicTranscriptTopicsTranscriptTranslationTranscriptUrlTranscriptUrlsTransferDestinationTransferInitiatorTransferRequestThe type of transfer to perform.TransferResponseThe state of the command.The type of transfer to perform.TransferResponseModifiedByTransfersFullTimeEquivalentThe duration of the transfer full time equivalent from one staffing group to anotherTransferToAddressRequestThe type of transfer to perform.TransferToAgentRequestThe type of transfer to perform.TransferToExternalContactRequestThe external contact phone type.The type of transfer to perform.TransferToExternalRequestThe type of transfer to perform.TransferToQueueRequestThe type of transfer to perform.TranslateSupportedLanguageTranslateSupportedLanguageListTrendDataDefines a process automation trigger.TriggerEntityListingSchedule configuration for a scheduled triggerThe target of a trigger invocationThe entity type to targetTrunkReturns Enabled when the trunk base supports the availability interval and it has a value greater than 0.Returns Enabled when the trunk base supports the registration interval and it has a value greater than 0.Indicates if the resource is active, inactive, or deleted.The type of this trunk.TrunkBaseIndicates if the resource is active, inactive, or deleted.The type of this trunk base.TrunkBaseAssignmentTrunkBaseEntityListingTrunkConnectedStatusTrunkEntityListingTrunkErrorInfoTrunkErrorInfoDetailsTrunkInstanceTopicTrunkTrunkInstanceTopicTrunkConnectedStatusTrunkInstanceTopicTrunkErrorInfoTrunkInstanceTopicTrunkErrorInfoDetailsTrunkInstanceTopicTrunkMetricsNetworkTypeIpTrunkInstanceTopicTrunkMetricsOptionsTrunkInstanceTopicTrunkMetricsRegistersTrunkMetabaseEntityListingTrunkMetricsTrunkMetricsCallsTrunkMetricsNetworkTypeIpTrunkMetricsOptionsTrunkMetricsQoSTrunkMetricsRegistersTrunkMetricsTopicTrunkMetricsTrunkMetricsTopicTrunkMetricsCallsTrunkMetricsTopicTrunkMetricsQoSTrunkMetricsTopicUriReferenceTrunkRecordingEnabledCountTrustCreateTrustedCertificateInfoInformation about trusted certificatesTrusteeTrusteeAuditQueryRequestTrusteeAuthorizationTrusteeBillingOverviewThe subscription type.TrusteeReferenceListTrustEntityListingTrustGroupActive, inactive, or deleted state.Type of group.Who can view this groupTrustGroupEntityListingTrustMemberCreateTrustorTrustorAuditQueryRequestTrustorEntityListingTrustRequestTrustRequestCreateTrustUpdateTrustUserThe current state for this user.TrustUserDetailsTrustUserEntityListingTtsEngineEntityTtsEngineEntityListingTtsSettingsTtsVoiceEntityTtsVoiceEntityListingTweetUsageTwitterDataHistoricalTweetRequestTwitterDataHistoricalTweetResponseTwitterDataIngestionRuleRequestTwitterDataIngestionRuleResponseThe status of the data ingestion rule.TwitterDataIngestionRuleVersionResponseThe status of the data ingestion rule.TwitterDataIngestionRuleVersionResponseEntityListingUser information for a twitter account.TwitterIdentityResolutionConfigTwitterIntegrationStatus of asynchronous create operationTwitterIntegrationEntityListingTwitterIntegrationRequestTwitterIntegrationUpdateRequestTwitterOAuthSettingsTwitterSignupOAuthSettingsTypedAttributeTypingSettingUCI10nUCIconUC Integration UI configuration dataintegrationPresenceTypeUCIntegrationListingUpdate a Genesys Cloud user's presence from a given 3rd-party integrationPresence from a given source for a userUnansweredGroupUnansweredGroupsUnansweredGroupSuggestedDocumentUnansweredPhraseUnansweredPhraseGroupUnansweredPhraseGroupPatchRequestBodyUnansweredPhraseGroupUpdateResponseUnavailableTimeUnavailableTimeListingUnavailableTimesManagementUnitSettingsUnavailableTimesValidationResultUnavailableTimesViolationMessageArgumentArgument typeUC Integration UI configuration dataintegrationPresenceTypeUnifiedCommunicationsIntegrationListingUnifiedGeneralTopicGets or Sets statusUnifiedGeneralTopicEntityListingUnprocessedExternalEventUnprocessedSegmentAssignmentsUnpublishedProgramsEntityListingUnreadFieldsUpdateActionInputUpdateActivityCodeRequestThe activity code's category.UpdateActivityPlanRequestThe optimization objective of this activity planThe state of this activity planUpdateAdherenceExplanationStatusRequestThe status of the adherence explanationUpdateAgentWorkPlanBiddingPreferenceUpdateAlternativeShiftBuSettingsRequestUpdateAnalyticsDataRetentionRequestUpdateBusinessUnitRequestUpdateBusinessUnitSettingsRequestThe start day of week for this business unitUpdateCapacityPlanRequestUpdate coaching appointment requestThe status of the coaching appointment.UpdateConferenceRequestUpdateContactColumnActionSettingsThe type of update to make to the specified contact column(s).Decision table columns will equal the columns contained in this request after the update is performed.UpdateDecisionTableImportJobRequestUpdated status for the jobUpdateDecisionTableRequestUpdateDecisionTableVersionRequestDefinition of an Action Draft to be created or updated.UpdatedSettingsResponseUpdatedTopicObjectUpdatedTopicSystemMessageGets or Sets reasonGets or Sets systemTopicTypeRequest to update an external eventResponse for updating an external event definitionThe activation status of the external eventUpdateExternalEventsConfigurationRequestRequest body for updating a guideRequest body for updating a guide versionUpdateKpiRequestKey Performance Indicator status which can be Enabled or Disabled.UpdateManagementUnitRequestUpdateManagementUnitsSettingsRequestUpdateMuAgentRequestUpdateMuAgentsRequestUpdateMuAgentWorkPlanFailureResponseThe work plan update failure reasonUpdateMuAgentWorkPlanRequestUpdateMuAgentWorkPlansBatchRequestUpdateMuAgentWorkPlansBatchResponseUpdateNotificationResponseUpdateNotificationsRequestUpdateNotificationsResponseUpdatePlanningGroupRequestUpdateRowIndexRequestUpdateScheduledTriggerRequestUpdateScheduleUploadResponseUpdateScheduleUploadSchemaUpdateSegmentAssignmentRequestUpdateSegmentAssignmentResponseUpdateServiceGoalTemplateUpdateShiftTradeJobRequestUpdateShiftTradeStateJobRequestThe new state to set on the shift tradeUpdateSkillDivisionRequestUpdateStaffingGroupRequestUpdateTimeOffLimitRequestUpdateTimeOffPlanBusinessUnitAssociationUpdateTimeOffPlanManagementUnitAssociationUpdateTimeOffPlanRequestAuto approval rule for the time off plan.UpdateTriggerRequestUpdateUnavailableTimeUpdateUnavailableTimesRequestUpdateUserThe state of the user.UpdateUserAssignmentsRequestUpdateUtilizationLabelRequestUpdateVerifierRequestUpdate work plan bid modelThe type of agent ranking selected for this bidRanking tiebreakerThe state of the bidUpdateWorkPlanRotationAgentRequestUpdateWorkPlanRotationRequestUploadMediaRequestUploadUrlRequestGets or Sets serverSideEncryptionUploadUrlRequestBodyUploadUrlResponseUrlConditionThe comparison operator.UrlResponseUsageUsageExecutionResultUsageItemGets or Sets typeUsageQuerySortByThe order to sort by.UserThe current state for this user.UserActivityDataUserActivityEntityDataUserActivityMetricValueMetricUserActivityQueryGets or Sets groupBySort the result set in ascending/descending order.UserActivityQueryClauseBoolean operation to apply to the provided predicatesUserActivityQueryFilterBoolean operation to apply to the provided predicates and clausesUserActivityQueryMetricThe requested metricUserActivityQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredUserActivityResponseDimension that is used as an entityIdUserAgentInfoUserAggregateDataContainerUserAggregateQueryClauseBoolean operation to apply to the provided predicatesUserAggregateQueryFilterBoolean operation to apply to the provided predicates and clausesUserAggregateQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredUserAggregateQueryResponseUserAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsUserAggregationViewType of view you wish to createTarget metric nameDetails for a UserAppConfiguration information for the integrationUserAppEntityListingUserAssignmentsResponseUserAsyncAggregateQueryResponseUserAsyncAggregationQueryDimension to use as the alternative timestamp for data in the aggregate.Gets or Sets groupByGets or Sets metricsUserAuthorizationUserAvailableTimesUserBestPointsUserBestPointsItemBest points aggregation interval granularityUserChatSettingsUserChatSettingsPostUserConversationsEventMediaSummaryUserConversationsEventMediaSummaryDetailUserConversationsEventUserConversationSummaryUserConversationSummaryUserCursorEntityListingUserCustomAttributesUserCustomAttributesUpdateRequestUserDetailQueryClauseBoolean operation to apply to the provided predicatesUserDetailQueryFilterBoolean operation to apply to the provided predicates and clausesUserDetailQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredUserDetailsDatalakeAvailabilityTopicDataAvailabilityChangeNotificationUserDetailsQuerySort the result set in ascending/descending order.UserDevicetype of the device; ios or androidUserEndDetailEventTopicUserEndEventGets or Sets directionGets or Sets disconnectTypeGets or Sets mediaTypeGets or Sets messageTypeUserEntityListingUserEstablishedEventUserExpandsDefines a link between an External Identifier and Authority pair to a Entity Type and Entity Identifier pair.UserGreetingEventGreetingUserGreetingEventGreetingAudioFileUserGreetingEventGreetingOwnerUserInsightsTrendGranularityUserInsightsTrendMetricItemUserInsightsTrendsUserInsightsTrendTotalItemUserLanguageEntityListingUserLicensesUserLicensesEntityListingUserListScheduleRequestBodyUserMeThe current state for this user.UserNextActivityReminderUpcoming activity for which the user is scheduledUserObservationDataContainerUserObservationQueryGets or Sets detailMetricsGets or Sets metricsUserObservationQueryClauseBoolean operation to apply to the provided predicatesUserObservationQueryFilterBoolean operation to apply to the provided predicates and clausesUserObservationQueryPredicateLeft hand side for dimension predicatesOptional operator, default is matchesOptional type, can usually be inferredUserObservationQueryResponseUserParamUserPresenceUserPresenceEventUserPrimarySourceUserProfileThe state of the user resourceUserProfileEntityListingUserProfilesInDateRangeUserProfilesInDateRangeRequestUserQueueThe Last Agent Routing Mode for the queue.The Scoring Method for the queue.The skill evaluation method to use when routing conversations.UserQueueEntityListingUserRecordingUserRecordingEntityListingUserReferenceUserReferenceEntityListingUserReferenceWithNameRepresents an organization language assigned to a user.Activate or deactivate this routing language.Represents an organization language assigned to a user.Represents an organization skill assigned to a user.Activate or deactivate this routing skill.Represents an organization skill assigned to a user.Error information that the Public API will receive in a response body.UserRoutingStatusEventThe agent's current routing status.UserRoutingStatusObjectUserRoutingStatusRoutingStatusIndicates the Routing State of the agent.UserRoutingStatusUserParamUserRoutingStatusUserRoutingStatusUserScheduleUserScheduleActivityUserScheduleAdherenceActivity in which the user is actually engagedThe user's current adherence stateThe impact of the user's current adherenceStateActual underlying routing status, used to determine whether a user is actually in adherence when OnQueueActivity for which the user is scheduledActual underlying system presence valueUserScheduleAdherenceListingUserScheduleContainerUserScheduleFullDayTimeOffMarkerUserScheduleShiftUserSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeUserSearchRequestGets an integration presence for users instead of their defaults.The sort order for resultsUserSearchRuleUserSearchRulePartThe operation for this partThe type of item being selected by this partUserSettingsForChatUserSkillEntityListingUserSkillGroupEntityListingUsersRuleReferenceCreate users rule requestThe type of the ruleUsersRulesCriteriaThe operator for this criteriaUsers rule dependent responseThe type of the dependentUsersRulesDependentListUsers rule responseUsersRulesGroupItemThe container that the ids belong toThe operator for this groupUsersRulesLastRunMetadataUsersRulesLockedCriteriaSettingsCriteriaThe operator for this criteriaUsersRulesLockedCriteriaSettingsGroupThe container that the ids belong toGets or Sets operatorsUsersRulesQueryResponseUsers query rule requestThe type of the ruleUsers rule responseThe type of the ruleUsersRulesRuleListUsersRulesRuleReferenceUsers rule type-specific settings responseGets or Sets allowedContainersUpdate users rule requestUsersRulesValueUsersSearchResponseUserStaffingGroupListingUserStaffingGroupResponseUserStartDetailEventTopicUserStartEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeUserStateReason for a change in the user's state.User's current state.UserStationUserStationChangeTopicUserUserStationChangeTopicUserStationUserStationChangeTopicUserStationsUserStationsUserTimeOffIntegrationStatusResponseThe value of integration status for the time off requestUserTimeOffIntegrationStatusResponseListingUserTimeOffRequestReferenceUserTokensTopicTokenNotificationUserTokensTopicUriReferenceUserTransferEventIndicates the desired type of transfer.UserTrendDataThe settings for User VideoUtilizationLabelUtilizationLabelEntityListingUtilizationRequestUtilizationResponseUtteranceV2ConversationMessageTypingEventForUserTopicConversationEventTypingGets or Sets typeV2ConversationMessageTypingEventForUserTopicConversationMessageEventGets or Sets eventTypeV2ConversationMessageTypingEventForUserTopicConversationMessagingChannelGets or Sets platformV2ConversationMessageTypingEventForUserTopicConversationMessagingFromRecipientGets or Sets idTypeV2ConversationMessageTypingEventForUserTopicConversationMessagingToRecipientGets or Sets idTypeV2ConversationMessageTypingEventForUserTopicConversationNormalizedMessageGets or Sets directionGets or Sets typeV2ConversationMessageTypingEventForUserTopicConversationRecipientAdditionalIdentifierGets or Sets typeV2ConversationMessageTypingEventForUserTopicMessageDataV2ConversationMessageTypingEventForWorkflowTopicConversationEventTypingGets or Sets typeV2ConversationMessageTypingEventForWorkflowTopicConversationMessageEventGets or Sets eventTypeV2ConversationMessageTypingEventForWorkflowTopicConversationMessagingChannelGets or Sets platformV2ConversationMessageTypingEventForWorkflowTopicConversationMessagingFromRecipientGets or Sets idTypeV2ConversationMessageTypingEventForWorkflowTopicConversationMessagingToRecipientGets or Sets idTypeV2ConversationMessageTypingEventForWorkflowTopicConversationNormalizedMessageGets or Sets directionGets or Sets typeV2ConversationMessageTypingEventForWorkflowTopicConversationRecipientAdditionalIdentifierGets or Sets typeV2ConversationMessageTypingEventForWorkflowTopicMessageDataV2FlowExecutionDataFlowidTopicFlowErrorWarningInfoV2FlowExecutionDataFlowidTopicFlowExecutionHistoryIf applicable, the type of message platform from which the message originated.V2FlowExecutionDataFlowidTopicFlowExecutionItemThis contains contextual information about an invoking entity.This contains information about the flow that invoked this execution.This contains contextual information about an invoking entity.This contains contextual information about an invoking entity.The quality context that invoked this.This contains information about the workitem that invoked this flow execution.V2IntegrationPresenceEventOrganizationPresenceV2IntegrationPresenceEventPresenceActivityEventGets or Sets eventTypeV2MobiusAlertsTopicAddressableEntityRefV2MobiusAlertsTopicAlertGets or Sets actionV2MobiusAlertsTopicAlertingAddressableEntityRefV2MobiusAlertsTopicAlertNotificationGets or Sets notificationTypesV2MobiusAlertsTopicAlertNotificationRecipientV2MobiusAlertsTopicAlertRulePropertiesGets or Sets typeV2MobiusAlertsTopicAlertSummaryGets or Sets metricTypeV2MobiusAlertsTopicAlertSummaryEntityGets or Sets entityTypeV2MobiusAlertsTopicConditionGets or Sets typeV2MobiusAlertsTopicConditionRulePredicateGets or Sets comparisonOperatorGets or Sets mediaTypeGets or Sets metricTypeGets or Sets metricValueTypeV2MobiusAlertsTopicEntityPropertiesGets or Sets entityTypeV2MobiusRulesTopicAlertingAddressableEntityRefV2MobiusRulesTopicAlertNotificationGets or Sets notificationTypesV2MobiusRulesTopicAlertNotificationRecipientV2MobiusRulesTopicConditionGets or Sets typeV2MobiusRulesTopicConditionRulePredicateGets or Sets comparisonOperatorGets or Sets mediaTypeGets or Sets metricTypeGets or Sets metricValueTypeV2MobiusRulesTopicEntityPropertiesGets or Sets entityTypeV2MobiusRulesTopicRuleGets or Sets actionGets or Sets typeV2QueueObservationMetricCountDataThe observation metricV2QueueObservationMetricCountGroupV2QueueObservationObservationCountNotificationV2ReprocessJobStateChangedTopicJobStateChangedGets or Sets jobStatusV2SessionConversationsSummarySettingsPreviewEventConversationFollowupActionV2SessionConversationsSummarySettingsPreviewEventConversationReasonMessageV2SessionConversationsSummarySettingsPreviewEventConversationResolutionMessageV2SessionConversationsSummarySettingsPreviewEventConversationSummaryExtractedEntityV2SessionConversationsSummarySettingsPreviewEventConversationSummaryMessageV2SessionConversationsSummarySettingsPreviewEventConversationSummarySettingsPreviewMessageGets or Sets errorTypeGets or Sets mediaTypeV2StaConversationCategoriesStaConversationCategoriesMessageGets or Sets mediaTypeV2StaEmpathyOverallTopicAgentEmpathyScoreV2StaEmpathyOverallTopicOverallEmpathyMessageV2StaSentimentOverallTopicOverallSentimentMessageV2StaTopicsDetectedTopicParticipantV2StaTopicsDetectedTopicTopicDetectedV2StaTopicsDetectedTopicTopicsDetectedMessageV2WebMessagingUndeliveredMessageTopicMessageV2WebMessagingUndeliveredMessageTopicWebMessagingUndeliveredMessageEventBodyV2WemEngagementCelebrationUpdatesTopicContestCompleteDataGets or Sets anonymizationV2WemEngagementCelebrationUpdatesTopicContestMetricsV2WemEngagementCelebrationUpdatesTopicContestPrizesV2WemEngagementCelebrationUpdatesTopicContestWinnersV2WemEngagementCelebrationUpdatesTopicContestWinnersScoreV2WemEngagementCelebrationUpdatesTopicContestWinnersUsersV2WemEngagementCelebrationUpdatesTopicEngagementCelebrationGets or Sets typeV2WemEngagementCelebrationUpdatesTopicSourceEntityGets or Sets typeV2WemEngagementCelebrationUpdatesTopicUserIdV2WfmMainForecastExportForecastEventMainForecastErrorBodyV2WfmMainForecastExportForecastEventMainForecastExportNotificationGets or Sets statusV2WfmMainForecastExportHistoricalEventMainForecastErrorBodyV2WfmMainForecastExportHistoricalEventMainForecastExportNotificationGets or Sets statusV2WfmMainForecastExportSnapshotEventMainForecastErrorBodyV2WfmMainForecastExportSnapshotEventMainForecastExportNotificationGets or Sets statusV3KnowledgeSearchClientApplicationApplication type.V3SourceCreateRequestThe trigger type of the source.The type of the source.V3SourceDetailedResponseThe current status of the source.The trigger type of the source.The type of the source.V3SourceExpandableListingV3SourceExpandableListResponseThe current status of the source.The trigger type of the source.The type of the source.V3SourceExpandableResponseThe current status of the source.The trigger type of the source.The type of the source.V3SourceFilterV3SourceFilterDetailsV3SourceFolderDetailsV3SourceLastSynchronizationThe status of the ingestion.The status of the synchronization.The trigger type of the synchronization.V3SourceRefV3SourceScheduleSettingsV3SourceSiteDetailsV3SourceTagFilterV3SourceUpdateRequestThe trigger type of the source.V3StartManualSyncRequestOptional field that specifies the synchronization type.V3SynchronizationThe status of the ingestion.The status of the synchronization.The trigger type of the synchronization.The type of the synchronization.V3SynchronizationListingV3SynchronizationRefV3SynchronizationStatisticsV3SynchronizationUpdateRequestThe status of the synchronization.V3SynchronizationUploadMetadataV3SynchronizationUploadUrlRequestV3SynchronizationUploadUrlResponseValidateAddressRequestValidateAddressResponseValidateAgentUnavailableTimesRequestValidateAgentUnavailableTimesResponseThe current status of the jobValidateAssignUsersValidateWorkPlanMessagesValidateWorkPlanResponseValidationErrorValidationErrorListingValidationErrorResponseValidationLimitsValidationResultValidationServiceAsyncResponseValidationServiceRequestValueWrapperActivityCodeStyleValueWrapperActivityPlanServiceGoalImpactOverridesValueWrapperBuShortTermForecastReferenceValueWrapperDateValueWrapperGroupSettingsValueWrapperHrisTimeOffTypeValueWrapperInstantValueWrapperLocalDateValueWrapperMonthlyPlanningPeriodSettingsValueWrapperPlanningPeriodSettingsValueWrapperShiftTradeTargetRequestItemValueWrapperStringValueWrapperUserSearchRuleVariableThe scope that determines the variable's usage context within Guides runtime.The data type of the variable.VariableValidationVerificationResultThe verification status.VerifierVerifierEntityListingVideoSystem defined string indicating what caused the communication to disconnect.The initial connection state of this communication.The connection state of this communication.VideoConferenceDetailsVideoConferenceUpdateTopicParticipantInfoVideoConferenceUpdateTopicVideoConferenceThe settings to enable video chatViewFilterFilter to indicate the availability of the dashboard is public or private.Gets or Sets blockedReasonsGets or Sets botFlowTypesGets or Sets botMessageTypesGets or Sets botProductListGets or Sets botProviderListGets or Sets botRecognitionFailureReasonListGets or Sets botResultListGets or Sets contentModerationFlagsThe type of dashboard access being filteredThe state of dashboard being filteredThe type of dashboard being filteredGets or Sets developmentRoleListGets or Sets developmentStatusListGets or Sets developmentTypeListGets or Sets directionsGets or Sets emailDeliveryStatusListGets or Sets empathyScoreCategoriesGets or Sets engagementSourcesSets the role when viewing agent evaluationsGets or Sets evaluationStatusesGets or Sets flowDestinationTypesGets or Sets flowDisconnectReasonsGets or Sets flowEntryTypesGets or Sets flowOutcomeValuesGets or Sets flowTypesGets or Sets journeyActionMapTypesGets or Sets mediaTypesGets or Sets messageTypesGets or Sets originatingDirectionsGets or Sets participantPurposesGets or Sets recommendationSourcesGets or Sets requestedRoutingTypesGets or Sets segmentTypesGets or Sets sentimentScoreCategoriesGets or Sets sentimentTrendCategoriesGets or Sets socialChannelsGets or Sets socialClassificationsGets or Sets socialContentTypeGets or Sets socialSentimentCategoryGets or Sets socialSourceTypesGets or Sets surveyResponseStatusesGets or Sets surveyTypesGets or Sets usedRoutingTypesThe user supplied state value in the viewGets or Sets viewMetricsVisibilityConditionGets or Sets combiningOperationVmPairingInfoVoicemailcurrent state of the voicemail uploadVoicemailCopyRecordVoicemailEndDetailEventTopicVoicemailEndEventGets or Sets directionGets or Sets disconnectTypeGets or Sets mediaTypeVoicemailGroupPolicySpecifies if the members in this group should be contacted randomly, in a specific order, or by round-robin.VoicemailMailboxInfoThe owner type of the voicemail mailboxVoicemailMediaInfoVoicemailMessageVoicemailMessageEntityListingVoicemailMessagesTopicOwnerVoicemailMessagesTopicVoicemailCopyRecordVoicemailMessagesTopicVoicemailMessageVoicemailOrganizationPolicyGoverns how the voicemail is retainedThe retention policy typeVoicemailSearchCriteriaHow to apply this search criteria against other criteriaSearch TypeVoicemailSearchRequestThe sort order for resultsVoicemailsSearchResponseVoicemailStartDetailEventTopicVoicemailStartEventGets or Sets directionGets or Sets mediaTypeVoicemailUserPolicyWaitlistPositionWaitlistPositionListingWarningThe range type for the warning configuration.WebActionEventWebChatConfigcss class to be applied to the web chat widget.WebChatConversationWebChatDeploymentWebChatDeploymentEntityListingObject representing the guest model of a media request of a chat conversation.The state of the media request, one of PENDING|ACCEPTED|DECLINED|TIMEDOUT|CANCELLED|ERRORED.Gets or Sets typesWebChatGuestMediaRequestEntityListWebChatMemberInfoThe role of the member, one of [agent, customer, acd, workflow]The connection state of this member.WebChatMemberInfoEntityListWebChatMessageThe purpose of the message within the conversation, such as a standard text entry versus a greeting.WebChatMessageEntityListWebChatRoutingTargetThe target type of the routing target, such as 'QUEUE'.WebChatSettingsWebChatTypingDetails about a Web DeploymentThe current status of the deploymentDetails about the active configuration on a deploymentDetails about the configuration version of a Web DeploymentThe current status of the configuration versionWebDeploymentConfigurationVersionEntityListingWebDeploymentConfigurationVersionEntityRefDetails about the configuration version of a Web DeploymentThe current status of the configuration versionWebDeploymentFlowEntityRefWebDeploymentHeadlessModeWebDeploymentsAuthorizationResponseWebDeploymentsConfigTopicWebMessagingConfigChangeEventBodyGets or Sets statusWebDeploymentsDeploymentTopicWebMessagingConfigChangeEventBodyGets or Sets statusWebDeploymentsDeploymentTopicWebMessagingDeploymentChangeEventBodyGets or Sets statusWebDeploymentsJourneyContextWebDeploymentsOAuthExchangeRequestWebDeploymentsOAuthRequestParametersWebDeploymentsRefreshJWTRequestWebEventWebEventBrowserWebEventDeviceDevice category.WebEventRequestWebEventResponseWebEventResponseSessionWebhookInvocationResponseAttachment object.The type of attachment this instance represents.Button response object representing the click of a structured message button, such as a quick reply.Describes the button that resulted in the Button Response.Channel-specific information that describes the message and the message channel/provider.Message content element.Type of this content element.Message event element.Type of this event elementA Cobrowse event.Describes the type of Cobrowse event.A Presence event.Describes the type of Presence event.A Video event.Describes the type of Video event.Generic content object.A web messaging messageThe direction of the message.Specifies if this message was sent by a human agent or bot.Message receipt status, only used with type Receipt.Message type.WebMessagingMessageEntityListWebMessagingOfferFieldsWebMessagingOfferPropertiesQuick reply objectSpecifies the type of action that is triggered upon clicking the quick reply.Information about the recipient the message is sent to or received from.WeeklyWeeksWeekScheduleWeekScheduleGenerationResultWeekScheduleListItemResponseWeekScheduleListResponseWeekScheduleReferenceWeekScheduleResponseWeekShiftTradeListResponseWeekShiftTradeMatchesSummaryResponseWeekShiftTradeResponseWemCoachingScheduleSlotJobCompleteTopicCoachingScheduleSlotJobCompleteGets or Sets slotsTypeWemCoachingScheduleSlotJobCompleteTopicCoachingScheduleSlotJobResultsGets or Sets statusWemCoachingScheduleSlotJobCompleteTopicCoachingScheduleSlotJobResultsSlotWemCoachingScheduleSlotJobCompleteTopicCoachingScheduleSlotJobResultsSlotScheduleWemCoachingUserNotificationTopicCoachingAppointmentReferenceWemCoachingUserNotificationTopicCoachingUserNotificationGets or Sets actionTypeGets or Sets relationshipGets or Sets statusWfmActivityPlanJobCompleteTopicActivityPlanJobCompleteNotificationGets or Sets statusGets or Sets typeWfmActivityPlanJobCompleteTopicActivityPlanJobExceptionGets or Sets exceptionTypeWfmActivityPlanJobCompleteTopicActivityPlanOccurrenceReferenceWfmActivityPlanJobCompleteTopicActivityPlanReferenceWfmActivityPlanJobCompleteTopicActivityPlanSessionReferenceWfmActivityPlanJobCompleteTopicErrorBodyWfmActivityPlanRunJobCompleteTopicActivityPlanJobCompleteNotificationGets or Sets statusGets or Sets typeWfmActivityPlanRunJobCompleteTopicActivityPlanJobExceptionGets or Sets exceptionTypeWfmActivityPlanRunJobCompleteTopicActivityPlanOccurrenceReferenceWfmActivityPlanRunJobCompleteTopicActivityPlanReferenceWfmActivityPlanRunJobCompleteTopicActivityPlanSessionReferenceWfmActivityPlanRunJobCompleteTopicErrorBodyWfmAdherenceExplanationJobCompleteTopicAdherenceExplanationChangedNotificationGets or Sets statusGets or Sets typeWfmAdherenceExplanationJobCompleteTopicAdherenceExplanationJobNotificationGets or Sets statusGets or Sets typeWfmAdherenceExplanationJobCompleteTopicBusinessUnitWfmAdherenceExplanationJobCompleteTopicErrorBodyWfmAdherenceExplanationJobCompleteTopicManagementUnitWfmAdherenceExplanationJobCompleteTopicUserReferenceWfmAgentWfmAgentAdherenceExplanationChangedAgentTopicAdherenceExplanationChangedNotificationGets or Sets statusGets or Sets typeWfmAgentAdherenceExplanationChangedAgentTopicBusinessUnitWfmAgentAdherenceExplanationChangedAgentTopicManagementUnitWfmAgentAdherenceExplanationChangedAgentTopicUserReferenceWfmAgentAdherenceExplanationChangedBusinessUnitTopicAdherenceExplanationChangedNotificationGets or Sets statusWfmAgentAdherenceExplanationChangedBusinessUnitTopicAdherenceExplanationChangedNotification.TypeEnumGets or Sets typeWfmAgentAdherenceExplanationChangedBusinessUnitTopicBusinessUnitWfmAgentAdherenceExplanationChangedBusinessUnitTopicManagementUnitWfmAgentAdherenceExplanationChangedBusinessUnitTopicUserReferenceWfmAgentHistoricalAdherenceJobReferenceThe status of the historical adherence jobWfmAgentHistoricalAdherenceResponseWfmAgentHistoricalAdherenceResultThe impact of the current adherence state for this userWfmAgentMuScheduleSearchCompleteTopicAgentMuScheduleSearchCompleteNotificationGets or Sets statusWfmAgentMuScheduleSearchCompleteTopicErrorBodyWfmAgentScheduleUpdateTopicAgentScheduleShiftUpdateGets or Sets typeWfmAgentScheduleUpdateTopicAgentScheduleUpdateNotificationWfmAgentScheduleUpdateTopicUserReferenceWfmAlternativeShiftJobCompleteEventV3AlternativeShiftJobCompleteNotificationGets or Sets statusGets or Sets typeWfmAlternativeShiftJobCompleteEventV3ErrorBodyWfmBuIntradayDataUpdateTopicBuIntradayDataGroupGets or Sets mediaTypeWfmBuIntradayDataUpdateTopicBuIntradayForecastDataWfmBuIntradayDataUpdateTopicBuIntradayNotificationWfmBuIntradayDataUpdateTopicBuIntradayResultGets or Sets categoriesWfmBuIntradayDataUpdateTopicBuIntradayScheduleDataWfmBuIntradayDataUpdateTopicBuScheduleReferenceWfmBuIntradayDataUpdateTopicBuShortTermForecastReferenceWfmBuIntradayDataUpdateTopicIntradayPerformancePredictionDataWfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateNotificationGets or Sets statusWfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResultGets or Sets failureReasonGets or Sets stateWfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResultListingWfmBulkShiftTradeStateUpdateNotificationTopicUserReferenceWfmBulkShiftTradeStateUpdateNotificationTopicWfmVersionedEntityMetadataWfmBuScheduleQueryResultTopicBuScheduleSearchResultNotificationWfmBuScheduleRunTopicBuScheduleReferenceWfmBuScheduleRunTopicBuScheduleRunGets or Sets stateWfmBuScheduleRunTopicBuSchedulingRunProgressNotificationGets or Sets statusWfmBuScheduleRunTopicSchedulerMessageSeverityCountGets or Sets severityWfmBuScheduleRunTopicUserReferenceWfmBuScheduleSearchResultTopicBuScheduleSearchResultNotificationWfmBuScheduleTopicBuManagementUnitScheduleSummaryWfmBuScheduleTopicBuScheduleGenerationResultSummaryWfmBuScheduleTopicBuScheduleMetadataWfmBuScheduleTopicBuScheduleNotificationGets or Sets eventTypeGets or Sets statusWfmBuScheduleTopicBuShortTermForecastReferenceWfmBuScheduleTopicManagementUnitWfmBuScheduleTopicSchedulerMessageSeverityCountGets or Sets severityWfmBuScheduleTopicUserReferenceWfmBuScheduleTopicWfmVersionedEntityMetadataWfmBuShortTermForecastCopyCompleteTopicBuForecastModificationGets or Sets legacyMetricGets or Sets metricGets or Sets typeWfmBuShortTermForecastCopyCompleteTopicBuShortTermForecastGets or Sets creationMethodWfmBuShortTermForecastCopyCompleteTopicBuShortTermForecastNotificationGets or Sets statusWfmBuShortTermForecastCopyCompleteTopicForecastSourceDayPointerGets or Sets dayOfWeekWfmBuShortTermForecastCopyCompleteTopicModificationIntervalOffsetValueWfmBuShortTermForecastCopyCompleteTopicUserReferenceWfmBuShortTermForecastCopyCompleteTopicWfmVersionedEntityMetadataWfmBuShortTermForecastGenerateProgressTopicBuForecastModificationGets or Sets legacyMetricGets or Sets metricGets or Sets typeWfmBuShortTermForecastGenerateProgressTopicBuShortTermForecastGets or Sets creationMethodWfmBuShortTermForecastGenerateProgressTopicForecastSourceDayPointerGets or Sets dayOfWeekWfmBuShortTermForecastGenerateProgressTopicGenerateBuShortTermForecastProgressNotificationGets or Sets statusWfmBuShortTermForecastGenerateProgressTopicModificationIntervalOffsetValueWfmBuShortTermForecastGenerateProgressTopicUserReferenceWfmBuShortTermForecastGenerateProgressTopicWfmVersionedEntityMetadataWfmBuShortTermForecastImportCompleteTopicBuForecastModificationGets or Sets legacyMetricGets or Sets metricGets or Sets typeWfmBuShortTermForecastImportCompleteTopicBuShortTermForecastGets or Sets creationMethodWfmBuShortTermForecastImportCompleteTopicBuShortTermForecastNotificationGets or Sets statusWfmBuShortTermForecastImportCompleteTopicForecastSourceDayPointerGets or Sets dayOfWeekWfmBuShortTermForecastImportCompleteTopicModificationIntervalOffsetValueWfmBuShortTermForecastImportCompleteTopicUserReferenceWfmBuShortTermForecastImportCompleteTopicWfmVersionedEntityMetadataWfmBuShortTermForecastStaffingRequirementsGenerateCompleteTopicBuForecastShortTermStaffingRequirementsNotificationGets or Sets stateWfmBuShortTermForecastStaffingRequirementsGenerateCompleteTopicBuForecastShortTermStaffingRequirementsResultsWfmBuShortTermForecastStaffingRequirementsGenerateCompleteTopicBuShortTermForecastReferenceWfmBuShortTermForecastUpdateCompleteTopicBuForecastModificationGets or Sets legacyMetricGets or Sets metricGets or Sets typeWfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecastGets or Sets creationMethodWfmBuShortTermForecastUpdateCompleteTopicBuShortTermForecastNotificationGets or Sets statusWfmBuShortTermForecastUpdateCompleteTopicForecastSourceDayPointerGets or Sets dayOfWeekWfmBuShortTermForecastUpdateCompleteTopicModificationIntervalOffsetValueWfmBuShortTermForecastUpdateCompleteTopicUserReferenceWfmBuShortTermForecastUpdateCompleteTopicWfmVersionedEntityMetadataWfmBusinessUnitReferenceWfmForecastModificationIntervalOffsetValueWfmHistoricalAdherenceAgentCalculationsCompleteTopicSecondaryPresenceReferenceWfmHistoricalAdherenceAgentCalculationsCompleteTopicUserReferenceWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmHistoricalAdherenceActualsGets or Sets actualActivityCategoryWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmHistoricalAdherenceAgentCalculationsCompleteNotificationGets or Sets queryStateWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmHistoricalAdherenceAgentDayMetricsWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmHistoricalAdherenceAgentResultGets or Sets impactWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmHistoricalAdherenceExceptionInfoGets or Sets actualActivityCategoryGets or Sets impactGets or Sets routingStatusGets or Sets scheduledActivityCategoryGets or Sets systemPresenceWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmHistoricalAdherenceScheduledActivityWfmHistoricalAdherenceAgentCalculationsCompleteTopicWfmSecondaryPresenceLookupItemWfmHistoricalAdherenceBulkCalculationsCompleteTopicWfmHistoricalAdherenceBulkCalculationsCompleteNotificationGets or Sets queryStateWfmHistoricalAdherenceBulkItemWfmHistoricalAdherenceBulkJobReferenceThe status of the historical adherence jobWfmHistoricalAdherenceBulkQueryWfmHistoricalAdherenceBulkResponseWfmHistoricalAdherenceBulkResultWfmHistoricalAdherenceBulkUserDayMetricsWfmHistoricalAdherenceBulkUserResultThe impact of the current adherence state for this userWfmHistoricalAdherenceCalculationsCompleteTopicWfmHistoricalAdherenceCalculationsCompleteNoticeGets or Sets queryStateWfmHistoricalAdherenceQueryWfmHistoricalAdherenceQueryForAgentWfmHistoricalAdherenceQueryForTeamsWfmHistoricalAdherenceResponseThe state of the adherence queryWfmHistoricalAdherenceResultWrapperWfmHistoricalDataImportPurgeCompleteTopicHistoricalDataDeleteEntityGets or Sets statusWfmHistoricalDataImportPurgeCompleteTopicHistoricalDataDisallowedDeleteEntityGets or Sets reasonWfmHistoricalDataImportPurgeCompleteTopicHistoricalDataPurgeRequestCompleteGets or Sets stateWfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdateGets or Sets statusWfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdateGets or Sets statusGets or Sets typeWfmHistoricalShrinkageCalculationsCompleteTopicHistoricalShrinkageCalculationsCompleteNotificationGets or Sets stateWfmHistoricalShrinkageRequestShrinkage aggregation interval granularity.WfmHistoricalShrinkageResponseThe state of the shrinkage queryWfmHistoricalShrinkageTeamsRequestShrinkage aggregation interval granularityWfmIntegrationListingWfmIntegrationReferenceWfmIntegrationResponseWfmIntegrationsHrisTimeOffTypesJobTopicErrorBodyWfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffTypeWfmIntegrationsHrisTimeOffTypesJobTopicHrisTimeOffTypesJobNotificationGets or Sets statusWfmIntradayDataUpdateTopicIntradayDataGroupGets or Sets mediaTypeWfmIntradayDataUpdateTopicIntradayDataUpdateWfmIntradayDataUpdateTopicIntradayForecastDataWfmIntradayDataUpdateTopicIntradayHistoricalAgentDataWfmIntradayDataUpdateTopicIntradayHistoricalQueueDataWfmIntradayDataUpdateTopicIntradayMetricGets or Sets categoryWfmIntradayDataUpdateTopicIntradayPerformancePredictionAgentDataWfmIntradayDataUpdateTopicIntradayPerformancePredictionQueueDataWfmIntradayDataUpdateTopicIntradayScheduleDataWfmIntradayPlanningGroupListingThe reason there was no data for the requestWfmMoveAgentsCompleteTopicManagementUnitWfmMoveAgentsCompleteTopicUserReferenceWfmMoveAgentsCompleteTopicWfmMoveAgentDataGets or Sets resultWfmMoveAgentsCompleteTopicWfmMoveAgentsCompleteWfmMoveManagementUnitTopicBusinessUnitWfmMoveManagementUnitTopicMoveManagementUnitNotificationGets or Sets statusWfmProcessUploadRequestWfmScheduleActivityWfmScheduleReferenceWfmScheduleTopicWfmScheduleNotificationGets or Sets eventTypeGets or Sets statusWfmServiceGoalImpactWfmServiceGoalImpactSettingsWfmShiftTradingJobCompleteEventErrorBodyWfmShiftTradingJobCompleteEventShiftTradingJobCompleteNotificationGets or Sets statusGets or Sets typeWfmShiftTradingJobCompleteEventTradeEntityGets or Sets stateWfmShiftTradingJobCompleteEventTradeShiftWfmShiftTradingJobCompleteEventTradeSideWfmShiftTradingJobCompleteEventWeekSummaryWfmShiftTradingJobCompleteEventWeekSummaryListWfmShiftTradingJobCompleteEventWfmDateTimeIntervalWfmShiftTradingJobCompleteEventWfmVersionMetadataWfmTimeOffBalanceJobTopicErrorBodyWfmTimeOffBalanceJobTopicTimeOffBalanceWfmTimeOffBalanceJobTopicTimeOffBalanceJobNotificationGets or Sets statusWfmTimeOffRequestUpdateTopicTimeOffRequestUpdateGets or Sets statusGets or Sets substatusWfmTimeOffRequestUpdateTopicUserReferenceWfmTimeSpanWfmUpdateAgentDetailsTopicWfmUpdateAgentDetailsCompleteGets or Sets statusWfmUserEntityListingWfmUserNotificationThe type of this notificationWfmUserNotificationTopicAdherenceExplanationNotificationGets or Sets statusGets or Sets typeWfmUserNotificationTopicAlternativeShiftNotificationGets or Sets granularityGets or Sets newStateWfmUserNotificationTopicBusinessUnitWfmUserNotificationTopicManagementUnitWfmUserNotificationTopicShiftTradeNotificationGets or Sets newStateWfmUserNotificationTopicTimeOffRequestNotificationGets or Sets statusWfmUserNotificationTopicUserReferenceWfmUserNotificationTopicWfmUserNotificationGets or Sets typeWfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReferenceWfmUserScheduleAdherenceUpdatedMuTopicQueueReferenceWfmUserScheduleAdherenceUpdatedMuTopicRealTimeAdherenceExplanationGets or Sets statusWfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReferenceWfmUserScheduleAdherenceUpdatedMuTopicUriReferenceWfmUserScheduleAdherenceUpdatedMuTopicUserNextActivityReminderWfmUserScheduleAdherenceUpdatedMuTopicUserReferenceWfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdateGets or Sets adherenceStateGets or Sets routingStatusWfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReferenceWfmUserScheduleAdherenceUpdatedTeamTopicQueueReferenceWfmUserScheduleAdherenceUpdatedTeamTopicRealTimeAdherenceExplanationGets or Sets statusWfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReferenceWfmUserScheduleAdherenceUpdatedTeamTopicUriReferenceWfmUserScheduleAdherenceUpdatedTeamTopicUserNextActivityReminderWfmUserScheduleAdherenceUpdatedTeamTopicUserReferenceWfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdateGets or Sets adherenceStateGets or Sets routingStatusWfmUserScheduleAdherenceUpdatedTopicActivityCodeReferenceWfmUserScheduleAdherenceUpdatedTopicQueueReferenceWfmUserScheduleAdherenceUpdatedTopicRealTimeAdherenceExplanationGets or Sets statusWfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReferenceWfmUserScheduleAdherenceUpdatedTopicUriReferenceWfmUserScheduleAdherenceUpdatedTopicUserNextActivityReminderWfmUserScheduleAdherenceUpdatedTopicUserReferenceWfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdateGets or Sets adherenceStateGets or Sets routingStatusWfmVersionedEntityMetadataWhatsAppAvailablePhoneNumberDetailsWhatsAppAvailablePhoneNumberDetailsListingWhatsAppCallingConfigurationRequestWhatsAppCallingConfigurationResponseWhatsAppCampaignScheduleWhatsappCampaignScheduleConfigChangeAlterationGets or Sets typeWhatsappCampaignScheduleConfigChangeObjectthe schedule patternGets or Sets typethe schedule rangeGets or Sets typeWhatsappCampaignScheduleConfigChangeScheduleIntervalWhatsappCampaignScheduleConfigChangeScheduleRecurrenceA UriReference for a resourceWhatsappCampaignScheduleConfigChangeWhatsAppCampaignScheduleWhatsAppCampaignScheduleEntityListingWhatsAppColumnWhatsAppConfigA WhatsApp messaging template definition as defined in the WhatsApp Business ManagerCategory of whatsApp carousels template.WhatsAppEmbeddedSignupIntegrationActivationRequestWhatsAppEmbeddedSignupIntegrationRequestUser information for a WhatsApp accountWhatsAppIdentityResolutionConfigWhatsAppIntegrationThe status code of WhatsApp Integration activation processStatus of asynchronous create operationThe status of the WhatsApp IntegrationWhatsAppIntegrationEntityListingWhatsAppIntegrationRequestWhatsAppIntegrationUpdateRequestWheel picker component with selectable itemsAn item in a wheel pickerWidgetThe sort order of the interactions in the agent status widget.Gets or Sets mediaTypesGets or Sets metricsGets or Sets periodsGets or Sets selectedSegmentTypesGets or Sets selectedStatusesThe sort key of the table.The sort order of the table.The type of dashboard widget configuration.WidgetClientConfigWidgetClientConfigThirdPartyWidgetClientConfigV1Gets or Sets webChatSkinWidgetClientConfigV1HttpGets or Sets webChatSkinWidgetClientConfigV2WidgetDeploymentThe type of display widget for which this Deployment is configured, which controls the administrator settings shown.WidgetDeploymentEntityListingWorkbinWorkbinChangeListingWorkbinCreateWorkbinDeltaWorkbinQueryEntityListingWorkbinQueryRequestSpecify the value 'Count' for this parameter in order to return only the record count.WorkbinQuerySortSpecify an attribute for sorting.WorkbinReferenceWorkbinUpdateWorkbinVersionWorkbinVersionListingWorkdayMetricWorkdayMetricListingWorkdayPeriodWorkdayPointsTrendAggregated for same day comparisonWorkdayPointsTrendItemWorkdayValuesMetricItemThe unit type of the metric valueWorkdayValuesTrendWorkdayValuesTrendItemWorkflowTargetSettingsThe data format to use when invoking target.WorkitemThe assignment state of the workitem.The Category of the current Status of the Workitem.WorkitemCaseReferenceWorkitemChangeListingWorkitemCommonCreateWorkitemCreateWorkitemDateBasedConditionThe name of the workitem date attribute.WorkitemDateBasedConditionUpdateThe name of the workitem date attribute.WorkitemDateBasedRuleThe type of the rule.WorkitemDateBasedRuleCreateWorkitemDateBasedRuleListingWorkitemDateBasedRuleUpdateWorkitemDeltaWorkitemFilterFilter operator.Attribute type.WorkitemFlowReferenceWorkitemManualAssignWorkitemOnAttributeChangeConditionThe name of the workitem attribute whose change will be evaluated as part of the rule.WorkitemOnAttributeChangeConditionUpdateThe name of the workitem attribute whose change will be evaluated as part of the rule.WorkitemOnAttributeChangeRuleThe type of the rule.WorkitemOnAttributeChangeRuleCreateWorkitemOnAttributeChangeRuleListingWorkitemOnAttributeChangeRuleUpdateWorkitemOnCreateRuleThe type of the rule.WorkitemOnCreateRuleCreateWorkitemOnCreateRuleListingWorkitemOnCreateRuleUpdateWorkitemPagedEntityListingWorkitemPostQueryEntityListingWorkitemQueryJobCreateGets or Sets expandsWorkitemQueryJobErrorWorkitemQueryJobFilterFilter operator.WorkitemQueryJobQueryFiltersName of the attribute to filter.Query filter logical operator to join criteria.WorkitemQueryJobQueryFiltersCriteriaQuery filter logical operator to join predicates.WorkitemQueryJobQueryFiltersPredicateQuery filter predicate operator.WorkitemQueryJobResponseThe state of the query jobWorkitemQueryJobSortSpecify an attribute for sorting.WorkitemQueryPostRequestGets or Sets expandsSpecify the value 'Count' for this parameter in order to return only the record count.WorkitemQuerySortSpecify an attribute for sorting.WorkitemQueueReferenceWorkitemReferenceWorkitemRuleActionGets or Sets typeWorkitemRuleSettingsWorkitemsAttributeChangeBooleanWorkitemsAttributeChangeInstantWorkitemsAttributeChangeIntegerWorkitemsAttributeChangeListWorkitemsAttributeChangeListWorkitemScoredAgentDeltaWorkitemsAttributeChangeMapWorkitemsAttributeChangeStringWorkitemsAttributeChangeWorkitemRuleSettingsWorkitemsAttributeChangeWorkitemStatusCategoryNew property valueOld property valueWorkitemsAttributeChangeWrapupDeltaWorkitemsChangeWorkbinDeltaWorkitemsChangeWorkitemDeltaWorkitemsChangeWorktypeDeltaWorkitemSchemaWorkitemScoredAgentWorkitemScoredAgentDeltaWorkitemScoredAgentRequestWorkitemScriptReferenceWorkitemSettingsWorkitemSettingsResponseWorkitemsEventsNotificationAssignmentSegmentGets or Sets endStateGets or Sets startStateWorkitemsEventsNotificationCustomAttributeGets or Sets dataTypeWorkitemsEventsNotificationDeltaGets or Sets opWorkitemsEventsNotificationPropertyChangeWorkitemsEventsNotificationScoredAgentWorkitemsEventsNotificationSessionGets or Sets statusGets or Sets typeWorkitemsEventsNotificationWorkitemGets or Sets assignmentStateGets or Sets operationGets or Sets statusCategoryWorkitemsEventsNotificationWrapupGets or Sets actionGets or Sets opWorkitemsQueueEventsNotificationAssignmentSegmentGets or Sets endStateGets or Sets startStateWorkitemsQueueEventsNotificationCustomAttributeGets or Sets dataTypeWorkitemsQueueEventsNotificationDeltaGets or Sets opWorkitemsQueueEventsNotificationPropertyChangeWorkitemsQueueEventsNotificationScoredAgentWorkitemsQueueEventsNotificationSessionGets or Sets statusGets or Sets typeWorkitemsQueueEventsNotificationWorkitemGets or Sets assignmentStateGets or Sets operationGets or Sets statusCategoryWorkitemsQueueEventsNotificationWrapupGets or Sets actionGets or Sets opWorkitemStatusThe Category of the Status.WorkitemStatusCreateThe Category of the Status.WorkitemStatusFilterWorkitemStatusListingWorkitemStatusReferenceWorkitemStatusUpdateWorkitemsUserEventsNotificationAssignmentSegmentGets or Sets endStateGets or Sets startStateWorkitemsUserEventsNotificationCustomAttributeGets or Sets dataTypeWorkitemsUserEventsNotificationDeltaGets or Sets opWorkitemsUserEventsNotificationPropertyChangeWorkitemsUserEventsNotificationScoredAgentWorkitemsUserEventsNotificationSessionGets or Sets statusGets or Sets typeWorkitemsUserEventsNotificationWorkitemGets or Sets assignmentStateGets or Sets operationGets or Sets statusCategoryWorkitemsUserEventsNotificationWrapupGets or Sets actionGets or Sets opWorkitemTerminateWorkitemUpdateSet this value to AgentAssignmentAlerting and supply an 'assigneeId' to assign the workitem to an agent and alert the agent of the assignment.The assignment state of the Workitem.WorkitemUtilizationLabelReferenceWorkitemVersionThe assignment state of the workitem.The Category of the current Status of the Workitem.WorkitemVersionListingWorkitemWrapupWorkitemWrapupEntityListingWorkitemWrapupUpdateAction to be performed for the wrapup code.WorkPlanThe length of the period over which the maximum shift start time variance is appliedThis constraint ensures that an agent starts each workday within a user-defined time thresholdWorkPlanActivityWork plan bid responseThe type of agent ranking selected for this bidRanking tiebreakerThe state of the bidGets or Sets workPlanFieldsVisibleToAgentsWorkPlanBiddingAdminNotificationTopicWorkPlanBiddingNotificationGets or Sets agentRankingTypeGets or Sets bidTypeGets or Sets rankingTiebreakerTypeGets or Sets statusGets or Sets workPlanFieldsVisibleToAgentsWorkPlanBidGroupWorkPlanBidGroupCreateWorkPlanBidGroupResponseWorkPlanBidGroupSummaryWorkPlanBidGroupSummaryListWorkPlanBidGroupUpdateWorkPlanBidListResponseWorkPlanBidMetadataWorkPlanBidRanksWorkPlanConfigurationViolationMessageSeverity of the message.Type of configuration violation message for this work planWorkPlanConstraintConflictMessageType of constraint conflict that can be resolved by clients in order to generate agent schedulesWorkPlanConstraintMessageType of the work plan constraint in this messageWorkPlanConstraintsViolationMessageMessage for how to resolve a set of conflicted work plan constraintsWorkPlanConstraintViolationMessageType of the work plan constraint in this message.WorkPlanListItemResponseThe length of the period over which the maximum shift start time variance is appliedThis constraint ensures that an agent starts each workday within a user-defined time thresholdWorkPlanListResponseWorkPlanOverrideWorkPlanOverrideListWrapperWorkPlanOverrideRequestWorkPlanOverrideRequestThe action to perform on work plan override, defaults to addWorkPlanPatternRequestWorkPlanPatternResponseWorkPlanReferenceWorkPlanRotationAgentResponseWorkPlanRotationListResponseWorkPlanRotationReferenceWorkPlanRotationResponseWorkPlanShiftThe day off rule for agents to have next day off or previous day off. used if constrainDayOff = trueWorkPlanValidationMessageArgumentThe type of the argument associated with violation messagesWorkPlanValidationRequestThe length of the period over which the maximum shift start time variance is appliedThis constraint ensures that an agent starts each workday within a user-defined time thresholdWorkspaceGets or Sets typeWorkspaceCreateWorkspaceEntityListingWorkspaceMemberThe workspace member type.WorkspaceMemberEntityListingWorkspaceSummaryWorktypeWorktypeChangeListingWorktypeCreateWorktypeDeltaWorktypeQueryEntityListingWorktypeQueryRequestList of entity attributes to be expanded in the result.Specify the value 'Count' for this parameter in order to return only the record count.WorktypeQuerySortSpecify an attribute for sorting.WorktypeReferenceWorktypeUpdateWorktypeVersionWorktypeVersionListingWrapupWrapupCodeWrapUpCodeConfigWrapupCodeEntityListingWrapUpCodeMappingGets or Sets defaultSetWrapupCodePredictionConfigWrapUpCodeReferenceWrapupCodeRequestWrapupDeltaGets or Sets actionWrapupDetailEventTopicWrapupEventGets or Sets directionGets or Sets mediaTypeGets or Sets messageTypeWrapupIdReferenceWrapupInputWritableDialerContactWritableDivisionWritableEntityWritableStarrableDivision