Thank you for using Opencast. We really appreciate your registration. You can change the data you provided at any time. To do so, go to the “Opencast Registration” in the menu “Help” of the administrative user interface. If you deleted your Opencast installation, want to remove your account but cannot anymore, please write an email to support@opencast.org.

Although Opencast is free, open-source software it is important for us, to know how Opencast is used. For instance, hardware vendors want to know how large the market is before they make their devices Opencast compatible. Even public funding for further development relies on such data.

Note that you can choose which data you want to provide and do not have to agree to sending data from all categories.

What Happens With Your Data

Personal/Organizational Data

If provided, we will publish the name of your institution on opencast.org and set a geographical marker for your institution on the Opencast adopter’s map.

Usage Statistics and Technical Data

This data is anonymized and will be stored without any relation to your organizational or personal data. The data will be sent in a regular interval. The data sent may include the following information:

• A timestamp at which this data has been created
• An identifier marking the data source but is impossible to link to your personal or organizational data
• The number and status of events in your Opencast system
• The total duration of all media in your Opencast system
• The number of series in your Opencast system
• The number of capture agents connected to your Opencast system
• The version of your Opencast system
• Technical data regarding servers in your Opencast system
  • A unique anonymous identifier for each server
  • The number of CPU cores of each server
  • The system memory of each server
  • The disk space of each server
  • The Opencast services running on each server

Error Reports

Error reports can be automatically sent so that we can monitor if there are systematic errors within Opencast that were not detected in our QA.

Note that this data will be linked to your organization so that we are able to warn you in case we found a critical behavior. The error reports may also contain information about your content. This data will not be public. It will only be accessible to Opencast committers.

The data sent may include the following information:

• Stack traces
• Error messages
• A timestamp when the error occurred
• The Opencast version

Thanks!

We highly appreciate any feedback, as even some of the data that we gather about the Opencast usage will help us to create better software, have better chances for additional funding and attract more companies to provide services around Opencast.