Class AnswerRecommendationAIAgentConfiguration

    • Method Detail

      • answerGenerationAIGuardrailId

        public final String answerGenerationAIGuardrailId()

        The AI Guardrail identifier for the Answer Generation Guardrail used by the ANSWER_RECOMMENDATION AI Agent.

        Returns:
        The AI Guardrail identifier for the Answer Generation Guardrail used by the ANSWER_RECOMMENDATION AI Agent.
      • answerGenerationAIPromptId

        public final String answerGenerationAIPromptId()

        The AI Prompt identifier for the Answer Generation prompt used by the ANSWER_RECOMMENDATION AI Agent.

        Returns:
        The AI Prompt identifier for the Answer Generation prompt used by the ANSWER_RECOMMENDATION AI Agent.
      • hasAssociationConfigurations

        public final boolean hasAssociationConfigurations()
        For responses, this returns true if the service returned a value for the AssociationConfigurations property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • associationConfigurations

        public final List<AssociationConfiguration> associationConfigurations()

        The association configurations for overriding behavior on this AI Agent.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasAssociationConfigurations() method.

        Returns:
        The association configurations for overriding behavior on this AI Agent.
      • intentLabelingGenerationAIPromptId

        public final String intentLabelingGenerationAIPromptId()

        The AI Prompt identifier for the Intent Labeling prompt used by the ANSWER_RECOMMENDATION AI Agent.

        Returns:
        The AI Prompt identifier for the Intent Labeling prompt used by the ANSWER_RECOMMENDATION AI Agent.
      • locale

        public final String locale()

        The locale to which specifies the language and region settings that determine the response language for QueryAssistant.

        Changing this locale to anything other than en_US will turn off recommendations triggered by contact transcripts for agent assistance, as this feature is not supported in multiple languages.

        Returns:
        The locale to which specifies the language and region settings that determine the response language for QueryAssistant.

        Changing this locale to anything other than en_US will turn off recommendations triggered by contact transcripts for agent assistance, as this feature is not supported in multiple languages.

      • queryReformulationAIPromptId

        public final String queryReformulationAIPromptId()

        The AI Prompt identifier for the Query Reformulation prompt used by the ANSWER_RECOMMENDATION AI Agent.

        Returns:
        The AI Prompt identifier for the Query Reformulation prompt used by the ANSWER_RECOMMENDATION AI Agent.
      • hashCode

        public final int hashCode()
        Overrides:
        hashCode in class Object
      • equals

        public final boolean equals​(Object obj)
        Overrides:
        equals in class Object
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object
      • getValueForField

        public final <T> Optional<T> getValueForField​(String fieldName,
                                                      Class<T> clazz)