| Package | Description |
|---|---|
| com.twilio.sdk | |
| com.twilio.sdk.resource.instance.taskrouter | |
| com.twilio.sdk.resource.list.taskrouter |
| Class and Description |
|---|
| Activity |
| Event
TaskRouter logs Events for each state change in the Workspace for the purpose of historical reporting and auditing.
|
| Reservation |
| Task
A Task resource represents a single item of work waiting to be processed.
|
| TaskQueue
TaskQueues are the resource you use to categorize Tasks and describe which Workers are eligible to handle those Tasks.
|
| TaskQueueStatistics
Statistics about task distribution.
|
| Worker
Workers represent an entity that is able to perform tasks, such as an agent working in a call center,
or a salesperson handling leads.
|
| WorkersStatistics
Statistics about workers.
|
| WorkerStatistics
Statistics about
Worker. |
| Workflow
Workflows control how tasks will be prioritized and routed into Queues, and how Tasks should escalate in priority or
move across queues over time.
|
| WorkflowStatistics
Statistics about
Workflow
See the TaskRouter documentation. |
| Workspace
A Workspace is a container for your Tasks, Workers, TaskQueues, Workflows and Activities.
|
| WorkspaceStatistics
Statistics about
Workspace
See the TaskRouter documentation. |
| Class and Description |
|---|
| Activity |
| ActivityDuration
Represents an activity duration.
|
| ActivityStatistic
Represents an activity statistic.
|
| Event
TaskRouter logs Events for each state change in the Workspace for the purpose of historical reporting and auditing.
|
| StatisticsQueryBuilder |
| Task
A Task resource represents a single item of work waiting to be processed.
|
| TaskQueue
TaskQueues are the resource you use to categorize Tasks and describe which Workers are eligible to handle those Tasks.
|
| TaskQueueStatistics
Statistics about task distribution.
|
| Worker
Workers represent an entity that is able to perform tasks, such as an agent working in a call center,
or a salesperson handling leads.
|
| WorkerStatistics
Statistics about
Worker. |
| Workflow
Workflows control how tasks will be prioritized and routed into Queues, and how Tasks should escalate in priority or
move across queues over time.
|
| WorkflowStatistics
Statistics about
Workflow
See the TaskRouter documentation. |
| WorkspaceStatistics
Statistics about
Workspace
See the TaskRouter documentation. |
| Class and Description |
|---|
| Activity |
| StatisticsQueryBuilder |
| Task
A Task resource represents a single item of work waiting to be processed.
|
| TaskQueue
TaskQueues are the resource you use to categorize Tasks and describe which Workers are eligible to handle those Tasks.
|
| Worker
Workers represent an entity that is able to perform tasks, such as an agent working in a call center,
or a salesperson handling leads.
|
| WorkersStatistics
Statistics about workers.
|
| Workflow
Workflows control how tasks will be prioritized and routed into Queues, and how Tasks should escalate in priority or
move across queues over time.
|
| Workspace
A Workspace is a container for your Tasks, Workers, TaskQueues, Workflows and Activities.
|
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